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Reviews of La Quinta Inn & Suites by Wyndham Atlanta Airport North

2.5 out of 5

Reviews

7.8

Good

Rating 10 - Excellent. 1045 out of 2503 reviews" "
Rating 8 - Good. 661 out of 2503 reviews" "
Rating 6 - Okay. 368 out of 2503 reviews" "
Rating 4 - Poor. 199 out of 2503 reviews" "
Rating 2 - Terrible. 230 out of 2503 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle, friendly staff, great breakfast
Stayed 1 night in Apr 2024
Response from General Manager on 2024/5/2
Dear Scott, Thank you for being our guest at La Quinta Inn & Suites Atlanta Airport North and for the feedback. We're so pleased our shuttle service was perfect for your plans during your visit! It's nice to read you liked the service provided by our staff and the breakfast we served. We hope you will stay with us again soon.Sincerely, Isaac Leonards General Manager

8/10 Good

Brittney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street from the airport. Cheap, gated parking and shuttle to the airport. Room was comfortable and clean.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/5/2
Dear Brittney, Thank you for choosing the La Quinta Inn & Suites Atlanta Airport North for your visit to our city and for sharing your review. We are delighted to read you liked your well-kept room and that our location was perfect for your needs. We hope you will make us your home the next time you are in this area.Sincerely, Isaac Leonards General Manager

6/10 Okay

Melanie

Was close to airport which was nice but area not well lit for walking and shuttle was late both trips out, would look at other places in future. Staff present but not engaging.
Stayed 1 night in Apr 2024
Response from etx-danairesponze on 2024/5/2
Dear Melanie, Thank you for being our guest and for the feedback. We are glad to read you had an overall satisfactory visit and that our location was close to the airport and was perfect for your trip. However, we are sorry for any inconvenience you experienced while here. We will continue to keep striving for improvements at every turn, and your feedback is, indeed, instrumental towards that goal. We hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely, Isaac Leonards General Manager

10/10 Excellent

Doug

Stayed 1 night in Feb 2024
Response from General Manager on 2024/5/2
Dear Doug, Thank you for the perfect rating. We are glad you had a wonderful time at La Quinta Inn & Suites Atlanta Airport North. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely, Isaac Leonards General Manager

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 2024/5/2
Dear Leon, We are glad you enjoyed your time at La Quinta Inn & Suites Atlanta Airport North. Thank you for your nice rating, and we look forward to your next visit.Sincerely, Isaac Leonards General Manager

10/10 Excellent

KeVonna

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay for my daughter and I!
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/5/1
Dear KeVonna, It was a pleasure having you as our guest at La Quinta Inn & Suites Atlanta Airport North. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. We look forward to hosting you and your daughter again soon.Sincerely, Isaac Leonards General Manager

8/10 Good

Alaka

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast timings
Stayed 1 night in Apr 2024
Response from General Manager on 2024/5/1
Dear Alaka, Thank you for choosing to stay at the La Quinta Inn & Suites Atlanta Airport North. We appreciate your high rating and that you had a comfortable stay. However, we are sorry for the disappointment you had with our breakfast timing. We hope we will be the first hotel you think of whenever your travels bring you to the area!Sincerely, Isaac Leonards General Manager

10/10 Excellent

Dionysius, drexel hill

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Best LaQuinta i’ve ever stayed at. Staff was friendly and communicative. Rooms were spacious and clean. Two notes: elevators need some TLC and the breakfast could use a revamp.
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/5/1
Dear Dionysius, Thank you for being our guest and for taking the time to review your experience at La Quinta Inn & Suites Atlanta Airport North. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. We also value your additional feedback and have taken a note of it. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely, Isaac Leonards General Manager

6/10 Okay

BERNARD

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When I arrived around 1130PM, they gave my first room and it was dirty with hairs on the floor, the closet under the sink was dirty too. They gave me another room and on first night, the water on the shower is ok not too cold not too hot. 2nd night, I called the front desk and they said I have to play around the lever on the shower to get hot water. She said that is the way and she will send someone to check on the shower. I waited till 11pm and no one showed up. I have to sleep without taking a shower that night. 3rd night, I thought they fixed the shower and still cold. I went to the front desk and complained so after few minutes, the maintenance guy showed and he did something and was advised its working already. I checked on the water and it was hot for few minutes then after few minutes it was cold again. good thing the maintenance guy was still there and he did adjust something. He said that is the best he can do. The only way he can fix is to replace the valve and I have to request to change room. It was late at night and was tired. I did showered cold. Front desk should have remedied it on the 2nd day. Another thing, their breakfast, they only serve egg, waffle and ham. scrambled egg looks like really dry. Coffee they serve does not taste good. They serve orange only as the fruit and looks like already rotten. The reason I give 2 stars because of the location and price
Stayed 5 nights in Apr 2024
Response from General Manager on 2024/5/1
Dear Bernard, Thank you for taking the time to share your feedback. We sincerely apologize for the cleanliness issues in the initial room and the lack of hot water in the accommodations assigned later. We are also sorry for the discomfort you endured while switching rooms and the inconvenience this caused. We have discussed your comments and concerns appropriately to ensure such instances are not repeated. We are also sorry to hear that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. We certainly understand the frustration you must have felt and are grateful for your patience in these matters. Thank you again for the constructive feedback. We hope on your next visit to the city; you will give us another opportunity to show you our commitment to exceptional hospitality. Sincerely, Isaac Leonards General Manager

10/10 Excellent

Dorcas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and close to the airport. Staff in the breakfast dinning area where very polite and helpful.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/30
Dear Dorcas, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely, Isaac Leonards General Manager

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/30
Dear Travis, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely, Isaac Leonards General Manager

10/10 Excellent

ERROL LEE, St. Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, it's beautiful and there are dining places across the road. Overall great stay and I would recommend others to stay there as well.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/27
Dear M. Lee, It is a pleasure to read your fantastic review about La Quinta Inn & Suites Atlanta Airport North. We are thrilled that you enjoyed your stay and our great location. Thank you for your recommendation, and we love knowing you will return soon.Sincerely, Isaac Leonards General Manager

4/10 Poor

Alisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on 2024/4/27
Dear Alisha, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Sincerely, Isaac Leonards General Manager

4/10 Poor

Katty

Disliked: Cleanliness, amenities, property conditions & facilities
The whole property needs a thorough cleaning... the first room smelled, walls were so thin I could hear the people in the next room walking, and there were bugs on the vanity. I switched rooms which was slightly better but honestly did not want to touch anything. Although proximity to airport was good I won't be staying here again.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/27
Dear Katty, Thank you for choosing us and for your feedback. We are sorry to learn about the concerns you had with the initial assigned accommodations. We also apologize for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will revisit and allow us to give you the outstanding experience that we are known for providing.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/28
Dear Jaime, We are thrilled you had an excellent stay at La Quinta Inn & Suites Atlanta Airport North, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Isaac Leonards General Manager

8/10 Good

Janie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Nice rooms and facilities. Great complimentary breakfast. Shuttle to the airport was convenient.
Stayed 1 night in Apr 2024
Response from Isaac Leonards General Manager on 2024/4/25
Dear Janie, Thank you for being our guest at La Quinta Inn & Suites Atlanta Airport North. Many guests chose us for our proximity to the airport, and we were delighted to read the feedback regarding your stay and how our location contributed to your overall satisfaction. There is something to make everyone comfortable, which is why we are a popular hotel for many travelers! We are also glad you found our accommodations comfortable and could take advantage of our delicious breakfast and shuttle service. It was a pleasure serving you, and we look forward to welcoming you back soon.Sincerely, Isaac Leonards General Manager

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It met our needs, given our air travel schedule.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/5/1
Dear John, We appreciate your gracious rating about your stay at La Quinta Inn & Suites Atlanta Airport North. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Sincerely, Isaac Leonards General Manager

8/10 Good

Treasure

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Isaac Leonards General Manager on 2024/4/25
Dear Treasure, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to La Quinta Inn & Suites Atlanta Airport North.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Shaquille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, family feeling, and cozy room.
Stayed 2 nights in Apr 2024
Response from Isaac Leonards General Manager on 2024/4/25
Dear Shaquille, We appreciate the outstanding review. We are delighted that you loved our devoted staff and comfortable accommodations. Your comfort is our number one priority, so it is nice to know we exceeded your expectations. Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. We would love to host you again the next time you are in the city.Sincerely, Isaac Leonards General Manager

6/10 Okay

Marina

Liked: Staff & service, amenities, property conditions & facilities
Everything was great but no pool. It was under construction I guess . Overall great. Love that the shuttle was available .
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/24
Dear Marina, Thank you for providing your feedback. We are delighted to hear that you had a wonderful overall experience during your stay. While we are glad you appreciated our shuttle service, we apologize for any inconvenience regarding the pool availability. We will share your comments appropriately. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Isaac Leonards, General Manager

10/10 Excellent

Hulya

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and very helpful employees
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/24
Dear Hulya, Thank you for the excellent rating and the great comments about your stay at La Quinta Inn & Suites Atlanta Airport North. We are pleased you and your furry friend enjoyed your visit and glad you appreciated our friendly associates. Thank you again for the great review. We look forward to seeing both of you again soon.Sincerely, Isaac Leonards,General Manager

8/10 Good

Tewolde, Stafford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/24
Dear Tewolde, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be a great value. We would be delighted to accommodate you again in future and hope that you will revisit soon.Sincerely, Isaac Leonards,General Manager

4/10 Poor

Tradona

Traveled with family
Disliked: Property conditions & facilities
Our room just seemed old & smelly & the handicapped accessible bathroom appliance was old & moldy
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/24
Dear Tradona, Thank you for the review and for sharing your experience. We apologize for the concerns you experienced in your room. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Thank you for staying with us, and we look forward to another opportunity to provide you with the flawless stay you deserve.Sincerely, Isaac Leonards, General Manager

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/23
Dear Jordan, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for sharing your feedback. We are delighted to hear that your experience was exceptional. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We look forward to welcoming you back the next time you are in the area.Sincerely, Isaac Leonards,General Manager

8/10 Good

JAMINIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very easy to get to right off of the highway. Staff was very friendly and helpful especially the housekeeping staff. Wish the shower water was a little hotter but, besides that loved my stay!
Stayed 2 nights in Mar 2024
Response from General Manager on 2024/4/24
Dear Jaminia, Thank you for taking the time to share your feedback regarding your recent stay at La Quinta Inn & Suites Atlanta Airport North. We are delighted to hear that you enjoyed our convenient location near the highway and impeccable service. However, we sincerely apologize for the inconvenience you encountered with the lack of hot water. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our maintenance team to ensure the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a flawless visit.Sincerely, Isaac Leonards, General Manager

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 2024/4/21
Dear Edward, We are delighted you had an excellent stay at La Quinta Inn & Suites Atlanta Airport North, and we appreciate the perfect rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Georgella

Liked: Cleanliness, staff & service, property conditions & facilities
Will come back
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 2024/4/21
Dear Georgella, Reviews like yours make all of our efforts worthwhile. Our associates work hard to ensure that every guest has an exceptional stay; therefore, we are delighted we exceeded your expectations. It is always a joy to see our guests are excited about returning; we are looking forward to it. Thank you for choosing La Quinta Inn & Suites Atlanta Airport North, and we wish you safe travels.Sincerely, Isaac Leonards,General Manager

8/10 Good

Linda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 2024/4/21
Dear Linda, Thank you for the kind rating. We are glad that your stay was enjoyable and that we were able to exceed all of your expectations for a great price. We look forward to having the opportunity to welcome you back soon to La Quinta Inn & Suites Atlanta Airport North.Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Arienne

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Apr 2024
Response from GENERAL MANAGER on 2024/4/21
Dear Arienne, We are delighted you chose La Quinta Inn & Suites Atlanta Airport North for your recent visit, and we are thrilled to read all of the great things you loved about our hotel. We appreciate your business and hope you will choose us every time you are in the area. We look forward to seeing you again soon!Sincerely, Isaac Leonards,General Manager

10/10 Excellent

Enriquito, Vallejo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/19
Dear Enriquito, It was a pleasure having you as our guest at La Quinta Inn & Suites Atlanta Airport North. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. We look forward to hosting you again soon.Sincerely, Isaac Leonards General Manager

6/10 Okay

Kathy

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk agents seem cold. Usually dont even look at you when talking to you. Hard to get info from them.
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/19
Dear Kathy, Thank you for taking the time to express your feedback regarding your stay with us. It is nice to know you had a good experience overall. However, we apologize for the service you received from the front desk. This is not typical nor acceptable, and we will look into this matter to ensure it is not repeated. Thank you for being our guest, and we hope you will stay with us again so we can show you the hospitality for which we are known. Sincerely, Isaac Leonards General Manager

2/10 Terrible

Brigitta

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so noisy and the fan/vent/air did not work and when it did it was loud and I could not sleep all night. Worst sleep at a hotel
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/18
Dear Brigitta, Thank you for your candid feedback. We sincerely apologize for the issues you encountered in your room and that you were inconvenienced by the noise disturbance during your stay. We strive to provide our guests with seamless and relaxing visit but regret that this was not your experience. We will address your remarks with our maintenance team. Thank you again; we hope to welcome you back in the future for the exceptional time with us you deserve.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Rooms were super clean and bed were super comfortable. Dinah at the front desk was awesome!
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/17
Dear Stephen, Thank you for reviewing your stay at La Quinta Inn & Suites Atlanta Airport North. We are glad you had a pleasant stay and that our well-kept accommodations met your expectations. It is also good to see that the exceptional hospitality provided by our associates, especially one of our front desk staff, Dinah, made for a memorable experience. It will be a pleasure to share your compliments with them. Thank you again for the feedback, and we look forward to your next visit.Sincerely, Isaac Leonards General Manager

6/10 Okay

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Apr 2024
Response from General Manager on 2024/5/1
Dear Beatriz, Thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon.Sincerely, Isaac Leonards General Manager

2/10 Terrible

Grecia

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room smell horrible.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/17
Dear Grecia, Thank you for the feedback. We sincerely apologize for the concerns you experienced in your room. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Thank you for staying with us, and we hope to have another opportunity to welcome you back in the future for the flawless stay you deserve.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2024
Response from General Manager on 2024/4/17
Dear Karen, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We look forward to welcoming you again soon.Sincerely, Isaac Leonards General Manager

8/10 Good

Donna, Eastpointe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay.
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/15
Dear Donna, Thank you for the high rating and kind review. We are very glad you had a great experience throughout our hotel and that we exceeded all of your expectations. Thank you for being our guest, and we look forward to having the honor of hosting you again soon here at La Quinta Inn & Suites Atlanta Airport North.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was great. People were friendly from the shuttle to concierge. Room was very clean. No sign of smoke or moldy smell.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/14
Dear Katrina, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. We are glad you had a perfect stay and that our well-kept accommodations and the hospitality provided by our thoughtful associates exceeded your expectations. Thank you again for being our guest; we look forward to your next visit.Sincerely, Isaac Leonards General Manager

6/10 Okay

Elaine

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from General Manager on 2024/5/2
Dear Elaine, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Sincerely, Isaac Leonards General Manager

6/10 Okay

Nicole

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/13
Dear Nicole, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely, Isaac Leonards General Manager

10/10 Excellent

frank

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from General Manager on 2024/4/11
Dear Frank, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. We're thrilled to hear that you found our hotel fresh during your stay. Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely, Isaac Leonards General Manager

8/10 Good

Tom, Myrtle Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/13
Dear Tom, Thank you for the kind rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at La Quinta Inn & Suites Atlanta Airport North; we look forward to seeing you again soon.Sincerely, Isaac Leonards General Manager

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonable and close to the airport
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/11
Dear Michael, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for your kind review. We are glad you had a perfect stay and that you found us to be a good value. Many guests chose us for our proximity to the airport, and we were delighted to read the feedback regarding your experience and how our location contributed to your overall satisfaction. There is something to make everyone comfortable, which is why we are a popular hotel for many travelers!Sincerely, Isaac Leonards General Manager

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Quinta is great access to airport. The accomodations were good, but is near a highway so lights and highway noise. Also, you have to pay for parking. What happened to the days when parking was included in your hotel fee?
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/11
Dear Patricia, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for the review. We are delighted to know that you had an overall good time with us and that our accommodations and proximity to the airport met your expectations. However, we sincerely apologize for the noise disturbance you encountered and the inconvenience it may have caused. Please know that our front desk is always available to make your stay more comfortable. Furthermore, we regret your disappointment with our parking charges. We strive to provide competitive pricing for this service, and these fees are transparently displayed on our website, allowing guests to have this information prior to making a reservation. Thank you again; we hope to welcome you back for the tranquil visit you deserve.Sincerely, Isaac Leonards General Manager

6/10 Okay

Katty

Liked: Staff & service
Disliked: Amenities
Average hotel, furnishings are a bit worn and little bathroom amenities. Airport shuttle is a bonus.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/11
Dear Katty, Thank you for the feedback. While we are glad you loved our shuttle service, we regret not meeting all of your expectations and your disappointment with the upkeep of our hotel. We will share your concerns appropriately. Thank you again; we hope to welcome you back in the future for the exceptional visit you deserve.Sincerely, Isaac Leonards General Manager

2/10 Terrible

Jimmy

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I walked up to the counter, there was a serious lack of friendliness. When I got my room, the sheets had not been changed on either bed. There was hair on the pillow cases and the sheets. There were also orange stains on one pillow case and a bed cover. Unsanitary and unfortunate. Don't stay here.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/11
Dear Jimmy, Thank you for your candid feedback. We sincerely apologize for some unpleasant interaction you had with our front desk staff and the inconvenience it may have caused. We will review your comments with the appropriate individuals. Furthermore, we are sorry for your concerns regarding the cleanliness of your accommodations. We strive to provide our guests with fresh and spotless visit but regret that this was not your experience. We will share your remarks with our housekeeping team. Thank you again; we hope you will give us another chance to provide you with the hospitality you deserve.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 2024/5/1
Dear Iris, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at La Quinta Inn & Suites Atlanta Airport North, and we look forward to welcoming you again soon.Sincerely, Isaac Leonards General Manager

8/10 Good

Sonia

Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/30
Dear Sonia, Thank you for the perfect rating. We are glad you had a wonderful time at La Quinta Inn & Suites Atlanta Airport North. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Keyondra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Didn’t have the outside amenities I expected but overall a nice stay.
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/10
Dear Keyondra, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North and for the kind rating. We are thrilled to know that we exceeded all of your expectations and that our well-kept property met your expectations. Thank you again for being our guest; we look forward to your next visit.Sincerely, Isaac Leonards General Manager

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovated and great customer service. The elevators are a bit quirky but never felt unsafe.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/8
Dear Josue, Thank you for choosing La Quinta Inn & Suites Atlanta Airport North. It is good to see that you had a perfect stay and that our well-kept property and exceptional hospitality exceeded your expectations. Thank you again; we look forward to welcoming you back for another exceptional visit.Sincerely, Isaac Leonards General Manager