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Reviews of Fairfield Inn & Suites by Marriott Atlanta Marietta

2.5 out of 5
Fairfield Inn & Suites by Marriott Atlanta Marietta
2490 Delk Road, Marietta, GA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 149 out of 194 reviews" "
Rating 8 - Good. 23 out of 194 reviews" "
Rating 6 - Okay. 11 out of 194 reviews" "
Rating 4 - Poor. 6 out of 194 reviews" "
Rating 2 - Terrible. 5 out of 194 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

horicia

Liked: Cleanliness, staff & service, property conditions & facilities
Shower was great
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nick

Liked: Amenities, property conditions & facilities
Smooth process
Stayed 1 night in May 2024

6/10 Okay

Todd

Traveled with partner
Liked: Staff & service, amenities
Clean quiet... Fails breakfast...
Stayed 1 night in May 2024

6/10 Okay

daisy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Property was nice, clean and quiet, and staff was very friendly. The only problem I had was that my room was in the back right in front of a light post, and I couldn’t sleep no matter how many ways I covered that window, it was bright as day at midnight! But I tough it out just because the place was decent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, new facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce, Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was polite. Has heated indoor pool that kids love. Hotel is close to shopping and dining.
Stayed 3 nights in Mar 2024

10/10 Excellent

MICHAEL, Mount Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Michael

The lady at check in was very pleasant. Room cleaning was average, and not consistent (ie.. placement of items, my toiletries being constantly moved, tissue box felt re-stuffed). Towel left on the floor at my door when I came back one night, little black hairs on the towels, and shower shelf was broken and needed maintenance. Big gap under the room door, which I felt everyone could hear my phone calls in the hallway. No "quiet please" sign on the door for me to put out. Breakfast was ok.. Just felt average. This is just me being picky... but overall was a good stay.
Stayed 4 nights in Feb 2024

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is all good. One exception - the noise (from the Interstate, I believe) at night; but one gets used to it.
Stayed 7 nights in Feb 2024

8/10 Good

Hafeez

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms for the price. Should have a car to get to a convenient store. Feels unsafe during the night.
Stayed 3 nights in Feb 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a top notch hotel!! Staff so friendly and helpful. Continental breakfast was definitely more than just a continental breakfast. So much to choose from and very fresh. Will definitely be staying here again when traveling to Atlanta area
Stayed 2 nights in Feb 2024

10/10 Excellent

Richard, Carrollton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun time but short visit. Beautiful place. Excellent breakfast.
Stayed 1 night in Feb 2024

6/10 Okay

Brandon

Business traveler
Liked: Cleanliness, property conditions & facilities
Needed to change booking to another date. Orbitz says contact property. Propert says, no…booked through third party…contact them. Decided to complete the stay since I could not get help. Arrived and front desk attendant noted room was not prepaid. I paid at check in. Once in room, I checked account and confirmed room was prepaid At checkout, the attendant supposedly cancelled and ‘reversed’ the charge made at check-in, however when asked for a confirmation or some receipt, the staff could not provide anything. Additionally, upon check in, there were only a few parking spaces at the farthest end of the parking lot. This was because there were (4) large box trucks and (1) large pick-up truck with a trailer, where each the vehicles were parked cross-ways of the parking spots, taking up 5-6 spots…so (5) guest vehicles taking up (30) spaces?! Since the parking lot does not have marked spaces for larger trucks, the property should have a designated area where the larger box or truck/ trailer vehicles should have to park, such that normal passenger vehicles can make the use of the individual spaces. Be a of these issues combined with some slight cleanliness concerns (in the bathroom), I will stay elsewhere for future visits to this area.
Stayed 1 night in Jan 2024

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Rhonda, Cleburne

Stayed 1 night in Jan 2024

10/10 Excellent

FREDERIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property looks either brand new or just renovated. Staff was a pleasure, incredibly nice and helpful. Room was immaculate and stylish.
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia a

Stayed 1 night in Dec 2023

10/10 Excellent

Ognjen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice new and clean!!

10/10 Excellent

Finessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place excellent condition.
Stayed 1 night in Nov 2023

10/10 Excellent

Hardik

Liked: Cleanliness, staff & service, property conditions & facilities
Very hospitable staff...
Stayed 2 nights in Oct 2023

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Check in person was very kind and we had a wonderful stay. Room very clean and comfortable.
Stayed 1 night in Oct 2023

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GM was very Friendly and Nice and House Keeping was great and thoughtful all the staff was very nice and helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
Very happy with our stay. Although we stayed at a Holiday Inn Express that offered the same amenities and was just about as nice as this one, it was considerably less, but we would stay here again. Very very friendly.
Stayed 1 night in Oct 2023

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed a few times but it seems the house cleaning crew is lacking I'm not picky but they need to pay more attention to their job
Stayed 1 night in Sep 2023

10/10 Excellent

Travei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect clean and breakfast was good to staff was friendly definitely would recommend stay and it’s close to a lot of amenities
Stayed 4 nights in Oct 2023
Response from General Manager on 2023/10/12
Thank you so very much and glad we were able to meet your needs, We hope to see you the next time you are in our Marietta area.Fairfield Inn & Suites Marietta

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on 2023/10/12
Ben, I apologize for your experience with our hotel and that you felt our overall rating was only a 1. I hope if you are ever in our Marietta area again you will give us another chance to make it right.Thank you!

8/10 Good

Teresa

Stayed 1 night in Sep 2023

10/10 Excellent

Lucas

Stayed 1 night in Sep 2023
Response from General Manager on 2023/10/12
Lucas, thank you for sharing, we look forward to seeing you again whenever you are in our Marietta Ga. area. Thank you!

8/10 Good

Doniece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from General Manager on 2023/10/12
Doniece, thank you for sharing and see you were not 100% satisfied and I hope when you are back in the Marietta Ga area you come see us again and give us the opportunity to make your stay 100% satisfactory.Thank you!

10/10 Excellent

Savanna

Stayed 1 night in Aug 2023
Response from General Manager on 2023/10/12
Thank you so very much for sharing, I am glad we were able to meet all your needs and I look forward to seeing the next time you are in our Marietta Ga area.Thank you!

6/10 Okay

Tim

Stayed 1 night in Jul 2023

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Kristine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 325. Stain on bathroom floor. Bathroom fan did not work. Towels, half plush, half cheap. Cheap toilet paper. Microwave door open. Drawer open. Lovely shower and bed. TV nice.
Stayed 1 night in Jul 2023

10/10 Excellent

DeLoris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Calbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Calbert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

KEITH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Did not eat Breakfast , area too busy, food looked unappetizing.
Stayed 1 night in Jul 2023

10/10 Excellent

Kimberly

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Just the drive in needed a little sprucing to make it more welcoming... Keep up the great work, everyone so personable.
Stayed 3 nights in Jul 2023

4/10 Poor

Rick Wayne

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had people running up and down the hallway till after midnight and slamming doors and management did nothing. Don't know why🤔
Stayed 1 night in Jul 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Season

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Customer services was amazing. Front desk associates were welcoming and accommodating. We were able to check in an hour early, which helped immensely. Our room was cleaned beautifully.
Stayed 1 night in Jul 2023

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
We were just passing through, but it was an excellent stay
Stayed 1 night in Jul 2023

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect
Stayed 2 nights in Jul 2023

4/10 Poor

Samantha

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Customer service
Customer service was beyond horrible. My room toilet stopped up i called guest service she said you have to say you want a tranfer before i can transfer your room. When i say tranfer she says oh we have no more of your rooms available. Then i call the next morning constantly from my room phone no one would answer so i had to call from my cell phone to get an answer. I finally got my toilet unstopped 30 mins before checking out.
Stayed 1 night in Jun 2023

8/10 Good

Adithya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2023

8/10 Good

Rick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023