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Element Asheville Downtown的評分

3 out of 5
Element Asheville Downtown
62 College Place, Asheville, NC

評論

9.6

好極了

10 分，有夠讚；299 則評論中有 242 則" "
8 分，不錯哦；299 則評論中有 41 則" "
6 分，一般般；299 則評論中有 9 則" "
4 分，不太好；299 則評論中有 4 則" "
2 分，很糟糕；299 則評論中有 3 則" "

9.8/10

整潔度

9.8/10

員工素質

9.6/10

設施服務

9.8/10

住宿環境和硬體

9.6/10

環保程度

評論

4/10 不太好

Jing

喜歡：整潔度和員工素質
Service staff was nice but I wouldn't choose again due to the noise， thank you
於 2023 年 9 月住了 2 晚
ScottK 於 2023年11月13日回覆
Thank you for feedback and for staying with us. We are sorry about the noise, but would love to see you return where we can help provide a quieter experience.

10/10 有夠讚

Robert

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff. Clean room. Great room for the money
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Charlie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Mercedes

情侶出遊, 商務旅客
不喜歡：員工素質、設施服務和住宿環境和硬體
The hotel is on an island between two highways. It sounds like the Indy 500 in there--24/7. It was hard to sleep. In addition, staff who checked us in was rude and unwelcoming. Also, we had to pay $12.00 to park at the hotel. We weren't informed of the fee in advance.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Robert

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place. Everything was outstanding.
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Kyle

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Far enough from downtown which avoided all of the foot traffic and transients. Relatively quiet except for emergency and large vehicles. Corridors kept very clean and tidy. Breakfast was very mediocre, at least if you wanted anything hot. Cold options and coffee machine were great.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Theresa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly and helpful staff.
於 2024 年 5 月住了 4 晚

10/10 有夠讚

Robert

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Tami

喜歡：整潔度、員工素質和住宿環境和硬體

10/10 有夠讚

Susan

家庭旅遊
喜歡：設施服務
The faculty was very clean
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Zubaida

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved my room very big room and all the facilitiesit had also i loved the room has its own drinking filter water too. The staff was very nice and help full

8/10 不錯哦

Tenoa

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I love everything about the hotel, the views are beautiful and there are places to eat that are walkable too. The only issue I had was that any time after 8pm there’s no parking spaces available and I’d have to wait for someone to hopefully leave to park my car.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Deborah

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Lawrence

情侶出遊
喜歡：設施服務
The staff was very attentive and friendly. It was very obvious they were trying to make dure were comfortable. Loved the modern clean look of the furniture.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Kara-Lynn

喜歡：整潔度和設施服務
Great friendly staff
於 2024 年 3 月住了 1 晚

10/10 有夠讚

paul，Great Neck

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Surprisingly excellent value. Loved the bright and airy, tastefully modern design. Complementary cocktail hour, with food and drinks was a pleasant, welcome surprise. Kudos to new manager who came around to check on us. Nice pool, free breakfast and parking right there. Smart people to include all. Room location, bedding, perfect bathroom. Ultra clean. Warm and helpful staff. Truly an ideal hotel. But it might have been a unicorn as we read reviews of other Element hotels in the southeast U.S. cities, which were not so positive. This one’s a winner!
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Joy

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Adria

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed staying at an eco-friendly hotel. It was spotless, and the staff were pleasant.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Tiffany

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed the front desk staff and breakfast staff. But the maid staff kept on knocking in my door asking when i was checking out. I feel like that info should've been communicated to the maid staff so they could stop interrupting my peace. I felt safe in this hotel and i enjoyed the quiet atmosphere
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Brittaney

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Love the amenities, cleaniness, the complimentary breakfast was done right, the room and views were amazing!!! Top teir experience
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Tatiana

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing views
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Steven

喜歡：整潔度、員工素質和住宿環境和硬體
Great!
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Carl

喜歡：整潔度、員工素質和住宿環境和硬體
The location is great it sits at the entrance of the tunnel.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Sue Lynn

喜歡：整潔度、員工素質和住宿環境和硬體
Nice hospitality hour and space to visit with friends. Rooms were well organized and comfortable.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Cristina

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just very clean and staff was nice. Not quite the location I would like, but it was ok!
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Preston

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Lawrence，Holland

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful breakfast/lounge area. Great kitchen in suite. Walkable to downtown (15-20 min )
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Christine

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Zen
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Andrea，Westerville

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We love this hotel! Clean and eco friendly! Walkable and quiet. Espresso machine was down and in room coffee is not good but we travel with our own coffee maker.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Rita

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We loved our stay. Staff was great. Super clean. Great breakfast. Room was spacious and had everything we needed. We will stay here again in the future.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Samantha

喜歡：設施服務
I loved it here. Everyone was amazing
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Craig

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Craig friend trip
We were disappointed in being charged for parking. Location was not the best
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Taunya

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Susan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Best hotel experience ever. Beautiful property. Room was wonderful. The breakfast had healthy fresh options with great coffee. Other hotels serve junk at breakfast and we skip it. Also wine/beer appetizers in the evening. But the main thing is the front desk people and the rooms.
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Robert

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice modern hotel with plenty of easy (free) parking either in their lot or enclosed garage. Beds were comfortable & breakfast was quite good. If there was a negative it was the location is sandwiched between a freeway and a busy street so you can hear some traffic at night
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Sandra，Lexington

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed at Element to go to Biltmore Estate. The hotel was just a short drive from there, 10 minutes. It was very clean and nicely furnished. There were only two things we were a little disappointed in. There are no fans in the bathrooms and the breakfast was not good. All of the food was cold and flavorless. We had to go somewhere else and get breakfast before our tour of Biltmore. We would stay there again if we go back to the area.
於 2024 年 1 月住了 1 晚

6/10 一般般

Clayton

於 2024 年 1 月住了 1 晚

10/10 有夠讚

christine

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Girls trip 2024
It was a perfect from check in to checking out! Staff was amazing,very helpful! Great location and clean and comfortable hotel.
於 2024 年 1 月住了 3 晚
ScottK 於 2024年1月8日回覆
Thank you for staying with us and your feedback!

8/10 不錯哦

carlos

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Estadia buena, se puede mejorar el desayuno no es variado, toca solicitar en la recepcion la limpieza de la habitacion para que la hagan, cobran us 12 por parqueadero dia y un deposito de us 50 reembolsable
於 2024 年 1 月住了 3 晚
ScottK 於 2024年1月8日回覆
Muchas Gracias!

8/10 不錯哦

April

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
breakfast just ok water pressure terrible
於 2024 年 1 月住了 2 晚
ScottK 於 2024年1月8日回覆
Thank you for staying with us and your feedback.

10/10 有夠讚

Natalia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful hotel, very modern, well equipped rooms. Overall amazing experience
於 2024 年 1 月住了 1 晚
ScottK 於 2024年1月8日回覆
Thank you for staying with us and your feedback!

10/10 有夠讚

Danielle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Will definitely stay here again! Beautiful Views- a rooftop patio overlooking the city. Dog friendly. Lovely staff and overall wonderful stay!
於 2023 年 12 月住了 1 晚
ScottK 於 2024年1月6日回覆
Thank you for the great review and for staying with us!

10/10 有夠讚

alexis

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
ScottK 於 2024年1月6日回覆
Thank you for the great review!

10/10 有夠讚

Vaden

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
ScottK 於 2024年1月2日回覆
Thank you for your review and for staying with us!

8/10 不錯哦

niurka

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Mal control en recepción
El check in fue lo único desastroso. Una hora después de dejarnos saber que la habitación estaba lista arrivamos al hotel a las 3:00 hora del check in y tuvimos que esperar 30 minutos porque en realidad no estaba lista. Nos dan la llave de la habitación y estaba llena de toallas sucias y las camas sin arreglar,finalmente nos dieron otra hab y no teníamos sábanas para la 5 ta persona Por lo demás todo fue bien,buen desayuno complementario,buena limpieza y atención
於 2023 年 12 月住了 1 晚
ScottK 於 2023年12月29日回覆
¡Gracias por tu reseña y por quedarte con nosotros!

10/10 有夠讚

gill

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel
Staff was friendly. Hotel is super clean and modern. Hotel has great amenities similar to apartments. We would definitely stay here again.
於 2023 年 12 月住了 3 晚
ScottK 於 2023年12月29日回覆
Thank you for your review and for staying with us!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel near downtown
Room was very nice. Bathroom was good size and fully equipped. Walk-in shower gets two thumbs up but the water pressure at the sink was deplorable. Even turning both taps all the way on did not change the pitiful flow. Shampoo and conditioner are provided via dispensers on the shower wall. No little bottles to throw away at the end of a stay. There was a kitchen area - sink, filtered water tap, dish soap, paper towels, coffee maker, microwave, fridge, dishes, metal tableware, can opener, and wine bottle opener and cooler. Eco-friendly paper cups and glasses everywhere. No plastic or styrofoam. Breakfast had range of offerings. There are a lot of tables spread out. Very bright room with walls of windows. Also has lounge area next to the dining area. It seems that the coffee bar is always available. People could get coffee and hot water during the evening social hour where they offer a wine and beer on tap. Parking is interesting. There are a few spaces inside, mostly handicap. Outside parking is shared with two office buildings. There is a big sign (with small print) that says something about parking in spaces marked hotel parking. Apparently this is not clear (because who is going to stop and read all that verbiage before parking? ) Cars were parked at the ends of the row of spaces at the front of the hotel. I was always able to get a space in this row so I don't know how many of the spaces down the hill are hotel. (College Street is a steep hill.)
於 2023 年 12 月住了 3 晚
ScottK 於 2023年12月26日回覆
Thank you for the feedback and for staying with us!

10/10 有夠讚

Fatima

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Spent three nights. Hotel was clean and staff were extremely friendly. Some of the best staff I’ve seen, props to them. Would definitely stay here again if I’m in Asheville.
於 2023 年 12 月住了 3 晚
ScottK 於 2023年12月27日回覆
Thank you for the kind words! We look forward to seeing you again.