Lobby

Reviews of Fairfield Inn & Suites by Marriott Appleton

2.5 out of 5
Fairfield Inn & Suites by Marriott Appleton
130 S NICOLET RD, Appleton, WI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 109 out of 143 reviews" "
Rating 8 - Good. 27 out of 143 reviews" "
Rating 6 - Okay. 4 out of 143 reviews" "
Rating 4 - Poor. 1 out of 143 reviews" "
Rating 2 - Terrible. 2 out of 143 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay. The front desk person made the check in experience awkward. The facility was overall clean, but greater attention to detail would make it even better.
Stayed 1 night in Mar 2024
Response from Mollie on 2024/4/5
Thank you so much for taking the time to review us. I apologize for the staff making the check in awkward. That is now what we expect from our staff and have made adjustments needed so we do not encounter this again. I glad you found our hotel clean and we will make sure to work on the details. Thank you so much for your comments it helps us improve our product and service for future guests. We hope you will stay with us again if travels bring you to the area.

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Mollie on 2024/2/28
Thank you for taking the time to review us. We are glad to see you enjoyed your stay. We hope you will stay with us again if travels bring you to the area.

10/10 Excellent

robin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, spacious shower and bathroom, close to the mall and restaurants. Easy off and on the interstate.
Stayed 1 night in Feb 2024
Response from Mollie on 2024/2/25
Thank you for the review. We appreciate your feedback. I hope you will stay with us in the future if travels bring you back to the area.

10/10 Excellent

Jeff

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Modern Hotel Experience
Check in was easy. Room was in great condition. The television had some built in streaming apps like NetFlix, Amazon Prime Video, etc so if you have accounts with those apps you could log in and use them in your hotel. You could also cast your phone to the tv and watch things like Hulu, etc. Great large TV, too. That was great and gave me great entertainment value while passing time between other events I was attending in the area.
Stayed 2 nights in Feb 2024
Response from Mollie on 2024/2/8
Thank you for staying with us! We are glad to see you enjoyed your stay. We hope you will stay with us in the future if travels bring you to the area.

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location. The bed and pillows was less than desirable. Bed was hard and the pillows provided no support.
Stayed 2 nights in Feb 2024
Response from Mollie on 2024/2/8
Thank you for providing the valuable feedback. I am sorry to hear you did not find the bed comfortable. We are using the Marriott standard platform beds and mattresses. I will have our staff check the bed and pillows in the room you are in to see if they need to be replaced.

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the helpful front desk service and quite environment.
Stayed 1 night in Feb 2024
Response from Mollie on 2024/2/8
Thank you for staying with us. We are glad to see our front desk provided you with great service. We hope you will choose Fairfield for your future stays in the area.

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mollie on 2024/1/23
Thank you for taking the time for reviewing us! We are glad to see you enjoyed your stay. We hope to see you in the future.

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very professional and helpful. Very clean and comfortable room and continental breakfast was good with many options.
Stayed 1 night in Jan 2024
Response from Mollie on 2024/1/13
We are happy to see you enjoyed your stay with us! We will share this feedback with the entire team. We hope to see you again if travels bring you back to the Appleton area.

10/10 Excellent

Stefanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Mollie on 2024/1/10
Thank you for submitting a review. We are glad to see you enjoyed your stay. We hope you will choose Fairfield again if travels bring you to Appleton.

10/10 Excellent

kathleen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mollie on 2024/1/9
Thank you for the review. We are glad to see you enjoyed your stay.

10/10 Excellent

Pamelanie, Dyer

Traveled with family
Liked: Amenities
Receptionist is friendly. Offered us freshly baked cookies
Stayed 1 night in Jan 2024
Response from Mollie on 2024/1/9
We are happy to hear you enjoyed your stay and our staff was welcoming upon your arrival. We hope you would stay with us again if travels bring you to the Appleton area.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mollie on 2023/12/29
Thank you for staying with us. We are glad to see you enjoyed your stay. We hope you will stay with us again!

2/10 Terrible

Nancy

Stayed 1 night in Dec 2023
Response from Mollie on 2023/12/29
Thank you for the review. I apologize you were not happy with your experience with us. I would welcome any feedback you could provide so we can improve our service to our customers. We look forward to hearing from you.

10/10 Excellent

Angela, Greenville

Stayed 1 night in Dec 2023
Response from Mollie on 2024/1/23
Thank you for the kind review. We hope you choose Fairfield Inn & Suites on your next stay in the Appleton area.

10/10 Excellent

Alan, Chicago

Stayed 1 night in Dec 2023
Response from Mollie on 2023/12/29
Thank you for the review. We look forward to seeing you again in the future if travels bring you to the area.

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer property, close to the highway but not loud. I appreciated the white noise machine in the room. The staff made every effort to make us comfortable. Will stay there again when visiting the area.
Stayed 2 nights in Dec 2023
Response from Mollie on 2023/12/29
Thank you for the review. We are glad to see you enjoyed your stay. We hope to see you again.

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went to Green Bay Packers game on Sunday. Only thing I didn’t care for was how much you raised the price cause of the game
Stayed 1 night in Dec 2023
Response from Mollie on 2023/12/29
Thank you for choosing to stay with us. We appreciate your business.

10/10 Excellent

Ambre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mollie on 2023/12/29
Thank you for the review. We appreciate your feedback.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean,nothing smelled like bleach or chlorine.
Stayed 1 night in Nov 2023
Response from Mollie on 2023/11/28
Thank you for your comments. We hope you will stay with us again in the future.

10/10 Excellent

Ru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mollie on 2023/10/17
Thank you for your review! We appreciate you choosing to stay with us. We hope you will stay with us again soon!

10/10 Excellent

Joe

Stayed 1 night in Oct 2023
Response from Mollie on 2023/11/28
Thank you for choosing the Fairfield Inn Appleton. We are glad to see you enjoyed your stay. We hope to see you again.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mollie on 2023/9/25
Thank you for your review. We hope you will choose to stay with us in the future.

10/10 Excellent

MaryAnn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mollie on 2023/9/19
Thank you for taking the time to review. We are glad to see you enjoyed your stay.

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mollie on 2023/9/25
Thank you for choosing the Fairfield Inn Appleton. We are happy to see you enjoyed your stay.

10/10 Excellent

JILL

Stayed 1 night in Aug 2023
Response from Mollie on 2023/9/25
Thank you for taking the time to review us. We appreciate the feedback. We hope you will choose to stay with us again if travels bring you to the Appleton area.

10/10 Excellent

Jeff

Stayed 1 night in Aug 2023
Response from Mollie on 2023/9/19
Thank you for the feedback. We hope you will stay with us in the future if travels bring you to the area.

10/10 Excellent

Bao

Liked: Cleanliness, staff & service
The parking was great
Stayed 1 night in Aug 2023
Response from Mollie on 2023/8/8
Thank you for the review. We are glad to hear your stay was good and the parking was great!

10/10 Excellent

Dzenita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have never been more impressed with a hotel stay in my entire life. The staff was super friendly, the hotel was very clean, breakfast was great! I cannot get over how CLEAN the room was! Super spacious and so clean! I will definitely be back.
Stayed 1 night in Jul 2023
Response from Mollie on 2023/8/8
Thank you so much for taking the time to review us. It is great to see you enjoyed your stay. Your comments will be shared with our entire team as a way to celebrate our successes. We look forward to seeing you in the future.

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jul 2023
Response from Mollie on 2023/7/22
Thank you so much! We are so glad to see you enjoyed your stay!

10/10 Excellent

Gina

Stayed 1 night in Jul 2023
Response from Mollie on 2023/7/11
Thank you for taking the time to review us. We appreciate your feedback. We hope you will choose to stay with us again in the future if travels bring you to the Appleton area.

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EV charging worked great. It should be expected at all Hotels.
Stayed 1 night in Jul 2023
Response from Mollie on 2023/7/9
Thank you for choosing to stay with us! We are glad you were able to use the EV chargers. We hope you will stay with us again if travels bring you to the Appleton area.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Mollie on 2023/6/9
Thank you so much for taking the time to review us. We appreciate the feedback.

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2023
Response from Mollie on 2023/6/9
Thank you for submitting a review. We hope to see you again in the future.

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, nice amenities and a comfortable room.
Stayed 1 night in May 2023
Response from Mollie on 2023/6/9
We are glad to see you enjoyed your stay. We hope you will stay with us again if travels bring you to the Appleton area.

10/10 Excellent

GEETALI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location. Close to different restaurants and convenient options. Clean and nice hotel. Check in was super easy and without hassle
Stayed 1 night in Apr 2023
Response from Mollie on 2023/6/9
Thank you so much for the review. We are glad to see you enjoyed your stay!

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people were very welcoming and acknowledged everyone that came thru the door.
Response from Manager on 2023/4/4
Thank you so much for your review. We appreciate the feedback. We are glad to see you enjoyed your stay. We hope you would stay with us again if travels bring you to the Appleton area

10/10 Excellent

XAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was on the side of a HWY on ramp and the street noise was loud with the cars accelerating; but other than that we really enjoyed our stay.
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

2/10 Terrible

Kendall

Stayed 1 night in Jan 2023

10/10 Excellent

Christopher, Bristow

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. The staff was wonderful!
Stayed 1 night in Dec 2022
Response from Mollie on 2023/1/8
Thank you for your kind review. We are glad to see you enjoyed your stay. We hope you would choose the Fairfield Inn Appleton on your next trip to the area.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Tabitha, Escanaba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night we checked in there was a power outage…. Staff was friendly and helpful
Stayed 1 night in Sep 2022
Response from Mollie on 2022/10/1
Thank you for taking the time to review us. We appreciate your patience during the power outage. We hope you will stay with us again.

10/10 Excellent

Hilary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very CLEAN and fresh
The property is very nice. It's new, clean, and very well maintained. We had a room with 2 queen beds and it was nice and big with plenty of space for all of us to move around. We had no trouble getting extra blankets and the staff was very nice. The breakfast had a decent selection and again, the seating and food area were kept nice and clean. We traveled to Appleton for the Oshkosh Airshow, so the rate was pretty expensive, but it was no worse than all the other hotels in the area around that time. We'd definitely stay here again!
Stayed 1 night in Jul 2022
Response from Mollie on 2022/8/26
Thank you for taking the time to review us. We are so glad to see you enjoyed your stay with us. Providing the highest level of customer service is our number one priority. We hope you would choose to stay with us again in the future if travels bring you to the Appleton area.

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Angie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast, friendly and very helpful! Clean and well taken care of! Pool was warm and area was neat and tidy!!
Stayed 2 nights in Jul 2022
Response from Mollie on 2022/8/1
Thank you so much for taking the time to review us. We appreciate the feedback. We are glad to hear you enjoyed your stay with us. We hope to see you again if travels bring you to the Appleton area!

8/10 Good

Chutinart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Comfort bed, clean room, breakfast taste good with To-Go style, not too many choices but it’s okay.
Stayed 5 nights in Jun 2022
Response from Mollie on 2022/6/22
Thank you for taking the time to review us. We appreciate the feedback. We hope to see you again if travels bring you back to the Appleton area.

8/10 Good

Victoria

Stayed 1 night in Apr 2022

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Nate on 2022/4/19
Thank you so much for the kind review. We enjoyed having you as a guest and hope that you will be our guest again when your travels bring you back to the Fox Valley area.

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest hotels you could possibly stay in. Front desk people are super nice. Nice assortment for breakfast. Rooms are spacious and clean.
Stayed 1 night in Apr 2022
Response from Fairfield Inn & Suites on 2022/4/18
Thank you so much for the kind review. We are so glad to hear that you enjoyed your stay with us. We hope that you will be our guest again when your travels bring you back to the Fox Valley area.

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really thought the hotel was well taken care of and very clean. The only downside, for people who have a hard time sleeping, it’s very near a busy highway.
Stayed 1 night in Apr 2022
Response from Fairfield Inn & Suites on 2022/4/6
Nancy, thank you so much for the kind review!! We're glad you enjoyed your stay! Sorry to hear that you found the highway a little noisy. We look forward to having you stay with us again when your travels bring you back to the Fox Valley!