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Reviews of Posada el Antaño

3 out of 5
Posada el Antaño
6a Avenida Norte No. 36, Antigua Guatemala, Sacatepequez

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 53 reviews" "
Rating 8 - Good. 9 out of 53 reviews" "
Rating 6 - Okay. 3 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Marina, DAVIE

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This place truly needs a makeover. We stayed here because they were the only ones with one bed available on Good Friday. The lady who took care of us keep insisting that we give her a 5-star review, it was very annoying. The breakfast is good.
Stayed 1 night in Mar 2024

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff were awesome.
Stayed 1 night in Feb 2024
Response from Alejandra/Guest Service on 2024/2/20
Thank you for your comments! We are glad you enjoy your stay with us.Thank you

10/10 Excellent

Evonne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posada el Antano is a terrific place to stay in Antigua. It is clean, quiet and the beds are very comfortable. The entire staff went out of their way to make sure we were well cared for during the 3 days we stayed. I had booked 5 hotel rooms and everyone in our group loved the convenience of the location, the quality of the free breakfast and the smiles and kindness of the staff. Book this hotel if you are coming to Guatemala - you will be glad you did. Also if you are reading reviews on this hotel please note I had a glitch on a previous review where I accidentally hit send and it showed up as a 1 star review. PLEASE disregard that. This hotel is a 5 star place to stay ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Jan 2024
Response from Alejandra/Guest Service on 2024/2/8
Thank you for your comments and details about your stay in our property! We are glad you enjoy your stay.Hope to see you soon.

10/10 Excellent

Carl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Authentic and very safe. Short walk to anywhere in Antigua.
Stayed 1 night in Jan 2024
Response from Alejandra/Guest Service on 2024/2/8
Thank you for your visit!

2/10 Terrible

Evonne

Great quiet and safe property located in the Center of Antigua. A delicious Breakfast was included with the price of the room. I had booked 5 rooms with the group I was travelling with and they all would highly recommend staying here.
Stayed 1 night in Jan 2024
Response from Ivet on 2024/1/27
Dear Ms. Evonne, Many thanks for your comment. We appreciate if you have any comment you have about your stay, please let us know. You are rating us with a 1/5. Thanks and enjoy your stay.

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and has a wonderful view of the Agua volcano. Rooms were nice and spacious, and were kept very clean by Silvia. The beds and pillows were comfortable. The bathroom was also nice, with a big shower. There's also a gorgeous sitting room, the perfect spot to sit down and read a book or write an email or two after a day of walking around. I really loved my stay at this nice, cozy hotel. Sheny is the life of the place; she helped us with our requests, and made sure our stay was absolutely wonderful. Sheny is very polite and friendly, and will go the extra mile to make the the guests feel special. Her and Silvia make the place the jewel it is, right in the best part of beautiful Antigua Guatemala. It's wonderful to be close to so many nice dining options, the central park and market, the Santa Catarina arch and church, and the Cerro de la Cruz.
Response from Alejandra/Guest Service on 2024/2/8
Thank you for taking the time and share your experience in our hotel. We are glad you have a pleasant stay.

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Alejandra/Guest Service on 2024/2/8
Gracias por su visita!

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2023
Response from Alejandra/Guest Service on 2024/2/8
Thank you for your visit.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Amenities, property conditions & facilities
Tuvimos una excelente estadía. El hotel está muy céntrico. Todo el personal es muy amable. En especial Shedy, ella es muy atenta y su atención es fenomenal! Los desayunos son muy ricos. Silvia, la señora que hace la limpieza es servicial y hace un buen trabajo manteniendo las habitaciones limpias y listas para recibirte.
Stayed 2 nights in Nov 2023
Response from Alejandra/Guest Service on 2023/12/3
Muchas gracias por visitarnos y compartir su experiencia en nuestro hotel. Extenderemos sus felicitaciones a nuestro personal.

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the chimney in the rooms and the architecture.
Stayed 1 night in Nov 2023
Response from Alejandra on 2023/11/15
thank you for your visit! We hope to see you soon.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Cozy hotel in wrong location
It was nothing bad in the hotel at self the hotel is really chilly and a nice spot. Surring by party people and the fire work bombs which were shot because of what ever reason at 5 am the church bell rings ya out of bed.
Stayed 1 night in Sep 2023
Response from Posada on 2023/9/24
Dear Guest, thanks for your comment. You made your reservation in a centrally located hotel very near to a very important Catholic Church. This week is a Holiday for La Merced Church that includes fire works, many people, church bells calling for Misa, processions. You rated our service based in a local tradición. Thanks,

8/10 Good

sarah

Stayed 1 night in Sep 2023
Response from Alejandra/Guest Service on 2023/10/3
Gracias por su visita, le esperamos pronto!

4/10 Poor

VILMA

Traveled with family
Disliked: Property conditions & facilities, room comfort
Habitacion no es como las fotos
el hotel y sobre todo la Habitacion nada que ver como las fotos, en las fotos parecia una habitacion grande, hasta con sala en su interior, y solo habia una cama y super pequeño, hacia demasiado calor y no habia aire acondicionado y ni siquiera un ventilador. El hotel NO tiene parqueo, y uno tiene que salir a buscar adonde puede dejar estacionado su auto, para eso hay que caminar muchas cuadras y ver adonde dejar el carro. Decidimos dejar el hotel.
Stayed 1 night in Jul 2023
Response from Ivet on 2023/7/25
Señora Vilma. Agradecemos su comentario. Somos un hotel q ha sido certificado en fotos para poder ser parte de la plataforma de reservas, por lo que las fotos que usted observó son de la habitación como de la propiedad completa. La habitación ofrece una cama king, según información a realizar reserva. Tome en cuenta q en nuestros servicios no ofrecemos aire acondicionado al igual q no ofrecemos parqueo. Lamentamos que nuestra habitación no se adaptó a las necesidades de su familia completa.

10/10 Excellent

HUGO, Georgetown

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property it is in great location, easy access to everything, walking distance to the center of town and safe. Parking is not included it. You can park on the street if there’s parking space available or pay parking nearby. We had a great breakfast cooked and served by Jenny. We will return and highly recommended hotel.
Stayed 1 night in Jun 2023
Response from Alejandra/Guest Service on 2023/6/19
Thank you for taking the time and share your comment with us! We are glad you enjoy and hope to see you soon.

10/10 Excellent

Edward

Stayed 4 nights in May 2023
Response from Alejandra/Guest Service on 2023/5/29
Thank you for your visit!

10/10 Excellent

Miles, Allyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room and the property. The staff was amazing and so friendly.
Stayed 9 nights in Apr 2023
Response from Alejandra/Guest Service on 2023/5/11
Thank you for your visit and your comments, we hope to see you soon.

10/10 Excellent

SARAH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely staff great location and very clean
Response from Alejandra / Guest Service on 2023/1/19
Thank you for sharing your comments, we are glad that you enjoy your stay.

10/10 Excellent

Dulce Maria

Stayed 2 nights in Jul 2022
Response from Ale on 2022/8/1
Thank you.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel y ubicacion
El hotel es tal y como lo ves en las fotos, muy bonito y comodo. Cerca de todos los lugares turisticos y el personal bien amable. Somos un grupo de 5 y nuestro viaje de 13 dias incluyo 3 noches aqui y quedamos felices y volveremos. Les recomiendo visitar los miradores y comprar cosas en el mercado. Volveremos, Marisol Mejia
Stayed 3 nights in Apr 2022
Response from Ale on 2022/4/27
Muchas gracias por sus comentarios.

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Ale on 2022/2/23
Gracias por sus comentarios.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Ivet on 2022/2/2
Gracias por su comentario. Sera un gusto que nos vuelvan a visitar.

10/10 Excellent

Bobi Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Antonio David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Alejandra on 2020/11/24
Gracias por su calificación, les eperamos pronto.

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Alejandra on 2020/11/24
Gracias por su calificación, les eperamos pronto.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020
Response from Alejandra on 2020/2/19
Gracias por sus comentarios

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm friendly accommodating staff. Small and intimate; lots of colonial charm. Loved escaping up to the rooftop — they would do well by their guests to put a few more tables and chairs up there.
Stayed 7 nights in Oct 2019
Response from Alesa on 2020/2/6
Thank you for your visit, we are glad you enjoy staying with us. Best Regards,

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location and property. Excellent stay
Stayed 3 nights in Sep 2019
Response from Alesa on 2020/2/6
Thank you for your recommendation! We will be glad yo receive you soon.

10/10 Excellent

Chris, CT

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel more than 10 times! It's always great. The staff are very friendly and helpful. If you're looking for a typical Guatemalan experience, this place is for you.
Stayed 1 night in May 2019
Response from Alesa on 2020/2/6
Thank you we are glad you come and stay with us. We hope to see you soon.

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The location is close to everything but at night you can hear lots of noises of other guest trying their best to be quiet other than that good
Stayed 1 night in May 2019
Response from Alesa on 2020/2/6
Thank you for taking the time and share your comments, we send our apologies. Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2019
Response from Alesa on 2020/2/6
Thank you Alesa

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near all the main attractions of the city
Stayed 1 night in Jul 2018
Response from Alesa on 2020/2/6
We hope to see you soon

8/10 Good

Lorelei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for semana santa
Great location for Semana Santa, near la Merced church. Room had some mis matched furniture that could be upgraded but other than that very comfortable. Hot shower! Meager toiletries so may want to bring your own. The only thing that was less than stellar is that you weren't allowed a key to the outside door and had to wait for someone to open it (also to come it). It seemed very disconcerting being unable to leave- what if there was an emergency and I had to leave immediately? Also their printer wasn't working so I couldn't print my boarding passes
Response from Alesa on 2020/2/6
Send our most sincere apologies for the different issues that you experience in our hotel. We are working to give a better service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near La Merced
Nice, clean facility. Need to allow a little extra time when going somewhere because the front door is locked and seems like they often have to find the key. (minor annoyance, not major)
Stayed 7 nights in Mar 2018
Response from Alesa on 2020/2/6
Thank you for taking the time and share your comment, we send our apologies. We hope you can visit us again.

2/10 Terrible

Neil, ATL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They had no rooms for us. We had to stay at another hotel. They did help us with making other arraignments but they over booked and we were out.
Stayed 2 nights in Mar 2018
Response from Alesa on 2020/2/6
Dear guest, we send our most sincere apologies for this inconvenience. We hope you can visit us again.

2/10 Terrible

S, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dishonest thieves
After pre-paying for a 5 night reservation they did not have the availability when we arrived.. We had to pay out of pocket for a one nigh tstay because they claimed to never have gotten our initial reservation but they also denied our refund to expedia and kept our initial reservation amount of $712.90. I hope this doesnt happen to anyone else
Stayed 5 nights in Nov 2017

8/10 Good

Flavio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from ivet on 2024/1/27
Huesped Flavio, Agradecemos su puntuación durante su estadía. Esperamos vuelta pronto.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicada. A una calle de la calle principal cerca de restaurantes y amenidades. El staff es muy amable y hacen todo lo posible porque la estancia sea placentera.
Stayed 4 nights in Jan 2024
Response from Alejandra/Guest Service on 2024/2/8
Gracias por visitarnos, quedamos a sus órdenes para una futura visita a Antigua Guatemala.

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Fue una experiencia muy buena, la atención excelente, los alimentos deliciosos, el servicio de todo el personal muy bien, buen lugar para descansar Agradezco a Silvia y Roxana por su valiosa atención
Stayed 1 night in Sep 2023
Response from Alejandra / Guest Service on 2023/10/3
Muchas gracias por comentar de su estadía, fue un gusto haberle recibido. Vamos a compartir su felicitación con nuestro personal. Saludos,

10/10 Excellent

Jorge

Stayed 1 night in Jul 2023
Response from Alejandra/Guest Service on 2023/8/7
Gracias por su visita, le esperamos pronto, saludos.

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito y agradable lugar
Stayed 1 night in Jul 2023
Response from Alejandra/Guest Service on 2023/7/15
Muchas gracias por compartir sus comentarios con nosotros!Le esperamos pronto!

10/10 Excellent

Edmundo Jose

Stayed 1 night in Jan 2023
Response from Alejandra/Guest Service on 2023/3/20
Gracias por sus comentarios y calificación, les esperamos pronto.

10/10 Excellent

Dulce Maria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff, gorgeous view
Stayed 2 nights in Jul 2022
Response from Ale on 2022/8/1
Thank you for sharing your comments about our hotel. We hope to see you soon.

10/10 Excellent

Bolette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Ale on 2022/4/27
Gracias

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado ampliamwnte
Increible estancia en este Hotel, tanto por el servicio, limpieza y tambien la ubicacuon es increible. Recomendado al 100
Stayed 4 nights in Mar 2022
Response from Aleandra on 2022/4/7
Muchas gracias por su recomendación, nos dará mucho gusto que nos vuelvan a visitar.

10/10 Excellent

Eugenia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un lugar precioso, el desayuno estuvo excelente al igual que la atención, los súper recomiendo
Stayed 2 nights in Jan 2022
Response from Ivet on 2022/2/2
Gracias por su comentario. Esperamos nos visiten pronto.

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo tranquilo silencio
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En nuestra estadía en Posada de Antaño, recibimos una ecxelente atención.
Stayed 1 night in Sep 2019
Response from Alesa on 2020/2/6
Muchas gracias por compartir sus comentarios con nosotros. Los esperamos pronto.

6/10 Okay

Erick

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
No me gusto este hotel
La habitación estaba sucia, el piso totalmente sucio y habían insectos muertos en dos lugares el baño y lavaba manos.
Stayed 1 night in Mar 2018
Response from Alesa on 2020/2/6
Enviamos nuestras más sinceras disculpas estamos traajando siempre para dar un mejor servicio y reforzar con nuestro personal.