Traditional Single Room, 1 Queen Bed | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Reviews of Nico Hotel

3 out of 5
Nico Hotel
Avenida El Desengaño, Casa No.12, Antigua Guatemala, Sacatepequez

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 103 reviews" "
Rating 8 - Good. 21 out of 103 reviews" "
Rating 6 - Okay. 9 out of 103 reviews" "
Rating 4 - Poor. 1 out of 103 reviews" "
Rating 2 - Terrible. 1 out of 103 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ana, Homestead

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom need more clening
Stayed 6 nights in May 2024

10/10 Excellent

Rolando Anthonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay I recommend to visit this place in Antigua ❤️
Stayed 3 nights in May 2024

10/10 Excellent

Mabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nico was honestly such a gem in Antigua! Well-maintained with friendly staff, a gorgeous courtyard, and delicious breakfast; we had such a great stay. The hotel also helped coordinate a driver (Edwin) to pick us up from La Aurora airport who was efficient, very communicative, and super helpful! We arrived an hour in advance of our check-in time, but our room was already ready for us. We splurged on two queen beds for two people, but the cost per night still worked out to be much cheaper than other hotels in the area. We would definitely stay here again, and I highly recommend Nico to anyone visiting Antigua!
Stayed 3 nights in Apr 2024

10/10 Excellent

Daren

Liked: Staff & service, amenities, property conditions & facilities
Charming hotel with simple but adequate rooms with a cute terrace out front. A short walk from the centre of town, but nowhere is very far.
Stayed 1 night in Apr 2024

8/10 Good

Julie, Santa Clarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were friendly and the breakfast was sufficient. The shower water was kind of slow and the hot water ran out quickly, so I had to manage my shower well. There was a strong cleaning agent smell in the bathroom that exacerbated my allergy. Overall, the place was good.
Stayed 7 nights in Apr 2024

8/10 Good

Dusan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Jeanine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi had a smell
Stayed 3 nights in Mar 2024

10/10 Excellent

Ana

Stayed 2 nights in Apr 2024

6/10 Okay

David

Traveled with partner
Liked: Staff & service, amenities
El olor de la tubería del baño era pésima, olía muy feo
Stayed 1 night in Mar 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - nice and comfortable room - very friendly staff - gorgeous property - walking distance to attractions Cons: - terrible wifi, even at public areas - non existent hot water - shower drain wasn't draining properly so it pools a little bit - good breakfast but very small portion. Maybe charge more for better portions? Would love to recommend this place, but the wifi situation is a deal breaker.
Stayed 3 nights in Mar 2024

10/10 Excellent

Juan Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Bertoldo

Poor breakfast
Stayed 2 nights in Feb 2024

10/10 Excellent

Dale

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing for families. Beautiful gardens and design. Appreciate the free breakfast and wonderful Guatemalan coffee!
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A great stay! Very quiet and relaxing. Close to most places in Antigua
Stayed 4 nights in Feb 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quite and friendly environment.
Stayed 1 night in Jan 2024

10/10 Excellent

Randall

Liked: Amenities
Really recommend.
Stayed 5 nights in Jan 2024

10/10 Excellent

Wilmar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Katherine

Stayed 3 nights in Jan 2024

10/10 Excellent

Vilma

Liked: Amenities
Stayed 3 nights in Dec 2023

2/10 Terrible

Porfirio

Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from NICO HOTEL on 2023/12/18
Para nosotros fue un gusto servirles, esperamos que nos den la oportunidad de recibirles nuevamente en un futuro!

4/10 Poor

Ronald Andony

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No fue la mejor
Stayed 2 nights in Dec 2023
Response from NICO HOTEL on 2023/12/18
Gracias por visitarnos, lamentamos que su experiencia no haya sido a su gusto, estaremos pendientes a los detalles para que nuestros futuros huéspedes tengan una mejor experiencia.

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio muy lindo
Stayed 4 nights in Nov 2023
Response from NICO HOTEL on 2023/12/18
Gracias por visitarnos para nosotros fue un gusto servirles y esperamos que nos permitan recibirles en un futuro!

10/10 Excellent

Candace

Liked: Cleanliness, property conditions & facilities
Great little hotel with a lovely courtyard. Clean, quiet and staff were so nice. Perfect location within Antigua. Breakfast is included. It’s not much but it’s something!!
Stayed 2 nights in Nov 2023
Response from NICO HOTEL on 2023/12/18
Es muy gratificante saber que nuestras instalaciones y servicio fue de su agrado, esperamos que vuelvan!

10/10 Excellent

Tyronn

Stayed 4 nights in Nov 2023
Response from NICO HOTEL on 2023/12/18
A ustedes gracias por permitirnos servirles y esperamos que vuelvan en un futuro.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with everything, room, hotel grounds, service by staff, but, I was disappointed with the breakfast. Where in other hotel on this trip I’ve been served eggs to order, pancakes, fruit and coffee as a whole breakfast, one here is only offered at best 2. It made breakfast light on and expensive.
Stayed 4 nights in Oct 2023
Response from NICO HOTEL on 2023/12/18
Para nosotros fue un gusto atenderles y agradecemos que nos haga ver cual punto debemos mejorar. Esperamos que si deciden regresar pueda darnos nuevamente la oportunidad de recibirles y de darles ese punto extra que nos falto.

10/10 Excellent

MonaRe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, a small breakfast area but adequate. very simple but fine for a short stay. It was fun to walk to the market and the arch in Antigua
Stayed 1 night in Nov 2023
Response from NICO HOTEL on 2023/12/18
Gracias por permitirnos recibirles en nuestras instalaciones y nos complace saber que la pasaron bien en su estadía, esperamos que en un futuro puedan regresar a visitarnos.

10/10 Excellent

Edgar

Stayed 1 night in Oct 2023
Response from NICO HOTEL on 2023/10/31
Nos agrada saber que su experiencia fue agradable, para nosotros es importante saber que cada huésped se sienta satisfecho durante su estancia. Esperamos que en un futuro nos permita recibirle nuevamente.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very cool!
The main woman, Angelica, was super helpful and friendly. The breakfasts were good and quick. We came back to Antigua after two weeks and went to Nico Hotel again. Our rooms were very clean (if a little small). Our first time we had an upstairs room that led directly out to the rooftop balcony. That was really nice. The water got hot after a couple of minutes of waiting for it.
Stayed 2 nights in Aug 2023
Response from NICO HOTEL on 2023/9/5
Gracias por hospedarse con nosotros, es grato saber que su estadía fue placentera, al mismo tiempo es importante saber que hay algunos puntos que debemos mejorar para que en un futuro todos nuestros huéspedes tengan una magnifica experiencia.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Mattress are hard and can feel spring. Says the people speak both English and Spanish. They only speak English. No elevator. Rooftop deck. Bathroom showers not clean. Given dirty hand towel.
Stayed 1 night in Jul 2023
Response from NICO HOTEL on 2023/8/22
Sentimos que haya tenido estos inconvenientes, aunque hay cosas que en hoteles pequeños no son necesarios como un elevador, la información que muestra la página de nosotros indica el idioma que es solamente español, pero agradecemos su comentario ya que nos ayuda a mejorar esos aspectos.

10/10 Excellent

Joseph

Stayed 2 nights in Jul 2023
Response from NICO HOTEL on 2023/8/22
Nos complace saber que su estancia fue del todo placentera, esperamos que en un futuro regrese a visitarnos.

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2023
Response from NICO HOTEL on 2023/8/22
Gracias por permitirnos recibirle, nos complace saber que su estancia fue placentera, esperamos que pueda regresar en un futuro.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, everyone was super helpful, we have a baby and they were warm and gave her so much attention. We will definitely come back.
Stayed 4 nights in Jul 2023
Response from NICO HOTEL on 2023/7/14
Para nosotros fue todo un placer recibirles en nuestras instalaciones y nos complace mucho saber que su estadía fue placentera, comentarios como el que nos han compartido nos motiva a seguir brindando nuestro servicio de la mejor manera. Esperamos realmente que en un futuro nos permitan abrirles nuevamente nuestras puertas.

10/10 Excellent

Luis Angel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It had a jacuzzi and friendly staff. Whenever I needed water bottles or towels or anything, I always got restock. Plenty of dining options and a great spot in the town.
Stayed 7 nights in Jun 2023
Response from NICO HOTEL on 2023/7/8
Muchas gracias por permitirnos recibirles en nuestras instalaciones, al mismo tiempo nos agrada saber que se su estancia fue placentera. Esperamos que si en un futuro regresa a nuestro país nos de la oportunidad d e abrirle nuestras puertas.

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent staff, beautifully kept and great location.
Stayed 2 nights in Jun 2023
Response from NICO HOTEL on 2023/7/8
Para nosotros fue un placer tenerlo en nuestras instalaciones y brindarle un servicio de calidad, esperamos que vuelva en un futuro.

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito
Stayed 1 night in Jun 2023
Response from NICO HOTEL on 2023/6/14
Gracias por permitirnos recibirle en nuestras instalaciones, nos complace saber que su estancia fue placentera y es por eso que esperamos que en un futuro nos den la oportunidad nuevamente de abrirles nuestras puertas.

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Clean and comfortable accommodations
Stayed 2 nights in May 2023
Response from NICO HOTEL on 2023/6/12
Gracias por su visita y nos alegra saber que su estadía fue agradable. Esperamos que en un futuro regrese a nuestro país y poder recibirle nuevamente.

10/10 Excellent

Marion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth the stay
Everything was perfect, nicely decorated room w/smart TV and very clean! Friendly staff and good coffee with breakfast, had also many smoothies…walked a quiet side street to the arch and city center…
Stayed 1 night in May 2023
Response from NICO HOTEL on 2023/5/29
Agradecemos que se haya tomado el tiempo para contarnos su experiencia con nosotros. Nos alegra saber que su estadía fue placentera y que realmente disfruto cada detalle y momento, esperamos que en un futuro al regresar a nuestro país pueda regresar a visitarnos que con gusto sera bienvenida.

8/10 Good

Timothy

Stayed 2 nights in Apr 2023
Response from NICO HOTEL on 2023/5/13
Gracias por permitirnos recibirle, para nosotros es muy satisfactorio saber que su estancia en nuestras instalaciones fueron placenteras, esperamos que en una próxima visita a nuestra ciudad de Antigua nos conceda recibirle nuevamente.

10/10 Excellent

Isaias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from NICO HOTEL on 2023/5/13
Para nosotros fue todo un placer recibirle en nuestras instalaciones y nos satisface saber que su estadía fue grata, esperamos que en un futuro pueda regresar a visitarnos.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars for me
Stayed 4 nights in Apr 2023
Response from NICO HOTEL on 2023/4/12
El equipo de Nico Hotel agradece su preferencia y nos anima a seguir sirviendo de la manera mas atenta que usted se merece, esperamos que una próxima vista a nuestro país pueda visitarnos sera un gusto atenderle!!!

10/10 Excellent

Jose luis cortez Henriquez

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo y personal de alta calidad
Stayed 1 night in Apr 2023
Response from NICO HOTEL on 2023/4/12
En Nico Hotel nuestros clientes son nuestra prioridad es por ello que tratamos de servirle de la manera más atenta y cordial para hacerle sentir como en casa, gracias por visitarnos esperamos pronto vuelva a visitarnos!!!

8/10 Good

Jiuliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antigua boutique hotel 😊
We enjoyed our stay in Antigua and the hotel was a good chose for us. It was conveniently located and very modern. While breakfasts were provided they were basic and though small additional charges for butter and an extra coffee and milk for coffee. The rooms were clean and updated and had AC. When we did ask for additional items they were provided quickly; blanket and smaller pillows. However they did not have a blow dryer. Overall a good experience and we would consider rebooking if we return.
Stayed 4 nights in Mar 2023
Response from NICO HOTEL on 2023/3/30
Agradecemos que se haya tomado unos minutos de su tiempo, al mismo tiempo nos complace saber que su estadía fue placentera, esperamos que en un futuro al visitar nuevamente nuestro país, nos den la oportunidad de recibirles.

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveled solo and as a woman I felt so safe. Included breakfast was delicious!
Stayed 5 nights in Mar 2023

10/10 Excellent

Guerline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely small hotel. It feels like home. Great service ! I love that little hotel.
Stayed 5 nights in Mar 2023
Response from Nico Hotel on 2023/3/10
Buen día, nos agrada saber que su estancia fue acogedora y placentera, esperamos que en un futuro pueda regresar a visitarnos, que siempre será bienvenida.

8/10 Good

Gregg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 5 nights in Feb 2023
Response from NICO HOTEL on 2023/2/24
Muchas gracias por su visita a Nico Hotel el mejor lugar para descansar en Antigua, nos complace haberle servido de la mejor manera para que su estadía sea la mejor, esperamos pueda visitarnos en una próxima ocasión!!!

8/10 Good

luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023
Response from NICO HOTEL on 2023/2/15
Ha sido un placer servirle, esperamos que en un futuro nos permita nuevamente recibirle en nuestras instalaciones y poder brindarle una atención de calidad.

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff is very attentive and caring will definitely book again excellent location
Stayed 4 nights in Feb 2023
Response from NICO HOTEL on 2023/2/15
Agradecemos que haya reservado con nosotros, para nosotros fue un gusto servirle. Al mismo tiempo nos complace saber que su estadía fue placentera. Esperamos que en un futuro al regresar a nuestro país, nos permita recibirle nuevamente en nuestras instalaciones.