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El Carmen Hotel

3.0 star property

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Close to Antigua Guatemala Cathedral and Central Park, El Carmen Hotel provides free cooked-to-order breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a manicure/pedicure, or a body treatment. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
The current price is NT$3,485
NT$4,252 total
includes taxes & fees
Apr 20 - Apr 21

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room, 2 Double Beds

8.6 out of 10
Excellent
(18 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Standard Triple Room

7.8 out of 10
Good
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 3 Double Beds

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down comforters

Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

  • 269 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
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About the neighborhood

Historic Center, a neighborhood in Antigua Guatemala with great shopping, is home to El Carmen Hotel. Las Capuchinas Convent and Palacio del Ayuntamiento are local landmarks, and the area's natural beauty can be seen at Central Park and El Reposo Spa. House of the Giants and La Azotea Cultural Center are also worth visiting. Guests love the hotel's central location. Visit our Antigua Guatemala travel guide
Map
3a. Avenida Norte #9, Antigua Guatemala, Sacatepequez

What's nearby

  • Palacio de los Capitans Antigua, Guatemala
    Central Park
    2 min walk - 0.2 km
  • The famous Arc of Santa Catalina, representative of the city of Antigua.
    Santa Catalina Arch
    3 min walk - 0.3 km
  • Panoramic inside the ruins of Antigua's Cathedral, one of the many buildings that collapsed after the earthquake that destroyed the city in 1773.
    Antigua Guatemala Cathedral
    3 min walk - 0.3 km
  • Las Capuchinas Convent
    3 min walk - 0.3 km
  • Antigua Guatemala Colonial Art Museum
    5 min walk - 0.5 km

Getting around

  • La Aurora Intl. Airport (GUA)
    70 min drive

Restaurants

  • La Cuevita De Los Urquizú
    2 min walk
  • Restaurante Sobremesa
    2 min walk
  • Fat Cat Coffee House
    2 min walk
  • saberico
    2 min walk
  • Doña Luisa Xicotencatl
    1 min walk

About this property

El Carmen Hotel

Hotel near Central Park
Close to Antigua Guatemala Cathedral and Casa Santo Domingo Museum, El Carmen Hotel provides free cooked-to-order breakfast, a rooftop terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a manicure/pedicure, or a body treatment. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and a vending machine
  • A banquet hall, concierge services, and outdoor furniture
  • Guest reviews give top marks for the breakfast, central location, and helpful staff
Room features
All guestrooms at El Carmen Hotel have thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets, Tempur-Pedic beds, and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

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Apr 15 - Apr 16
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel El Carmen
Hotel El Carmen Antigua Guatemala
El Carmen Antigua Guatemala
Hotel El Carmen
El Carmen Hotel Hotel
El Carmen Hotel Antigua Guatemala
El Carmen Hotel Hotel Antigua Guatemala

Frequently asked questions

Is El Carmen Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at El Carmen Hotel?

As of 2026/3/27, prices found for a 1-night stay for 2 adults at El Carmen Hotel on 2026/4/20 start from NT$3,485, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at El Carmen Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at El Carmen Hotel?

Check-out is at noon.

Does El Carmen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.

Where is El Carmen Hotel located?

Located in Historic Center, this hotel is steps from Choco Museum, Central Park, and Antigua Guatemala Cathedral. Antigua Tabaco Compania S.A. and Palacio del Ayuntamiento are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Carmen Hotel Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 486 out of 760 reviews
Rating 8 - Good. 156 out of 760 reviews
Rating 6 - Okay. 81 out of 760 reviews
Rating 4 - Poor. 24 out of 760 reviews
Rating 2 - Terrible. 13 out of 760 reviews

Reviews

Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Variety of breakfast choices and the restaurant staff was really nice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très mignon en plein coeur de la belle ville d'Antigua, à moins de 5mn à pied de la place centrale et proche de tous les commerces, attractions et restaurants. L'ambiance est comme celle d'une hacienda qu'on voyait à la télé ! Personnel très gentil, attentionné et bon petit petit-déjeuner inclus. Très bon wifi aussi. Il propose des excursions et des transferts vers l'aéroport, très pratique.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Vilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great central location. Good place to stay a few nights. The beds are comfy but no phones in rooms. Amazing food on the terrace restaurant. It can get somewhat noisy with guests walking in the hallway but it dies down by 10:30 pm. For an extended stay, I’d likely book another hotel. I prefer to have more personal space when sharing a room. Amazing staff, they truly make a difference and some speak English.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Excelente hotel en el centro de la ciudad, el desayuno es muy bueno y el personal muy atento y muy servicial, muy recomendable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice and accommodating. They let us leave our bag in the hotel before our check in and let us check in an hour early. The rooftop breakfast was so good and the view was great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice rooftop restaurant with views of the volcano
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sashay

Liked: Cleanliness, staff & service, amenities
I recently stayed at Hotel El Carmen and overall had a really good experience. The staff honestly made the whole trip—they were so friendly, welcoming, and always ready to help with anything. The room was very clean and comfortable, which I appreciated. At one point the showerhead broke, but they came and fixed it right away with no hassle, so everything stayed smooth. One of my favorite parts was the view—the volcano was absolutely beautiful, and we could even see smoke coming from it. That alone made the stay feel special. The food was a bit hit or miss. Breakfast was great and dessert was definitely a highlight, but dinner wasn’t my favorite. The drinks also weren’t very strong, which was a little disappointing. That said, the staff really made this place stand out for me. Their energy and hospitality were the best part of the whole experience, and I’d still come back because of that.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little hotel close to everything in town. Breakfast was delicious, the view was spectacular. Very attentive staff. Even packed us breakfast since we left before breakfast was served. Highly recommended
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Friendly staff and good terrace views! Would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

ashley

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Derek

I
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elibel

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vanria Vestra

Liked: Cleanliness, amenities, property conditions & facilities
Clean room,friendly staff,rooftop restaurant, lots of great places in walking distance. Good food and not expensive.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yanira

Liked: Cleanliness, amenities, property conditions & facilities
It’s was a very nice place , but our room was way too noisy , but we love the rooftop it was very nice and the services was outstanding
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Noe

Liked: Amenities, property conditions & facilities
It a had a little smell but other then that it was nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, amenities, property conditions & facilities
La habitación estaba muy linda y acogedora, y también muy limpia, el personal en todo momento fue muy amable y la vista del restaurant esta espectacular.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
This place was excellent!! Rooms were clean. The ambiance is beautiful. The roof top restaurant was amazing.Sara at the from desk was really helpful. Lilly from concierge went above and beyond with helping us plan our trip.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was amazing. Good food.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, property conditions & facilities
Everything was great. Personnel was amazing. Rooftop restaurant is really good.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Rubén

Liked: Cleanliness
Limpio la gente muy amable
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Heidie

Liked: Cleanliness, amenities, property conditions & facilities
Todo fue un 💯 de 💯. La habitación siempre limpia y cómoda. Lis desayunos incluidos eran una delicia y las personas del servicio eran maravillosas. Nos encantó la estadia y lo volveria a repetir.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely nice and the breakfast with a view was amazing. That alone is worth staying there. The lunch and dinner were good as well, the drinks were ok. As we found in Guatemala, most drinks are just ok. The rooms are clean the shower decent. The only con is that you WILL hear people starting at 0530-0600 dragging their luggage and chatting loudly every day so just plan on getting up at that time.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, amenities, property conditions & facilities
The room was fabulous, very clean, smelled amazing and bed was very comfy. I especially enjoyed the rain shower and the convenient location. The staff was so friendly, spoke English which was very helpful, and the food in the restaurant was incredible. I would highly recommend El Carmen!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay, pretty close to everything
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Molly E

Quick efficient no problem
Stayed 1 night in Jan 2026