Great hotel and experience with staff. Everyone was very friendly and helpful.
Erin
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Gopi
家庭旅遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Its good one
Gopi
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Xuemei
親子旅遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Clean and quiet
Xuemei
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Carmen
團體旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
While the resort is very well kept I found the bed a bit uncomfortable but the warm comforter was greatly appreciated. The lack of a microwave disappointing and surprising. Given the reputation of the Westin name finding towels so worn in the bathroom with strings hanging off them was also surprising and tacky.
The biggest issue was when I had my cell phone died and I could not call a rideshare or taxi for a return. Someone offered to call the hotel for me but all we got was a message that no one was available to take the call. I had hoped to request a taxi for me via hotel staff.
Not exactly what I would expect from this property.
The pool and gym were beautiful and clean as well as the lobby.
Carmen
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Josh
家庭旅遊
2025 年 7 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Service was great very attentive and rooms were very clean
Josh
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Trisha
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Breakfast was below average, but customer service and cleanliness was exceptional.
Trisha
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Nancy
家庭旅遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is within walking distance to Disneyland parks and Disney Downtown. The property is so clean and smells amazing. And I want to take the heavenly bed home! Like sleeping on a cloud
Nancy
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Shadi
2025 年 7 月 17 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
The hotel is very comfortable , clean and got a good vibe . This is the second year we visit , very unhappy with the staff support , lack of ownership and responsibility , every one says it’s not me you have to talk to another person . Even ordering room service dinner , one of the orders was missing , the room service on the phone said it’s not me check with the server . The front desk when checking in said the same phrase “ it’s not me check with the reception in the morning “ . The room service on the phone was so rude. There is obvious lack of training and coaching .
The servers in the breakfast buffet were so noisy chitchatting all the time , and the breakfast is so disappointing .
This place last year was a 5 stars this year they are 2 on a good day . I don’t think I will ever book here again
Shadi
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Anastasia
家庭旅遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very modern/clean and nice. Staff is amazing.
Anastasia
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Karla
家庭旅遊
2025 年 7 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent hotel
Great big gym
Best location!!!!
Karla
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Alexandra
家庭旅遊
2025 年 7 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
Super clean, good sized room and comfortable beds.