Really bad stuff, the glasses lady at the front desk told me have to come down to use the debit card for incidental or she will call the security to ask me to leave! And btw, I paid the reservation already. Just for incidental card for the extension.
The I would never come back again because of her. Used to live here a lot, but being stupid
peter
於 2023 年 12 月住了 1 晚
4/10 不太好
peter
2023 年 12 月 30 日
不喜歡:員工素質和設施服務
I lived in Sonesta lots of time, but it’s getting worse and worse. The attitude of the front desk and reckless knocking door. And the stuffs here seems don’t care their business especially the lady with glasses being very stuburn.
peter
4/10 不太好
peter
2023 年 11 月 16 日
不喜歡:員工素質
I’ve been here before, but the service here become horrible. Housekeeper starting to knock the door at 11:00am, and keeps coming even after told the front desk I would renew the room and I did. The front desk would force you to come down no matter you sleep or not just for the incidental charger even you already paid the reservation! ! ! The service is bad as hell and probably one of the worst sonesta I’ve ever lived. Don’t think I would ever come back.
peter
10/10 有夠讚
Zhuo
情侶出遊
2023 年 10 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
excellent
Zhuo
於 2023 年 10 月住了 2 晚
10/10 有夠讚
Libin
家庭旅遊
2023 年 7 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
舒適、乾淨
Libin
於 2023 年 7 月住了 1 晚
6/10 一般般
Tianyi
2023 年 4 月 11 日
喜歡:整潔度
不喜歡:住宿環境和硬體
Tianyi
於 2023 年 4 月住了 4 晚
10/10 有夠讚
xxx
2023 年 3 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
xxx
於 2023 年 3 月住了 2 晚
8/10 不錯哦
Wen Wen
家庭旅遊
2022 年 10 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Wen Wen
於 2022 年 9 月住了 4 晚
8/10 不錯哦
Ye,Miami
商務旅客
2022 年 9 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
其他都不错,但停车需要付费,而且还不便宜,
Ye
於 2022 年 9 月住了 1 晚
10/10 有夠讚
Yipu
2022 年 9 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Yipu
於 2022 年 9 月住了 1 晚
8/10 不錯哦
Sy-pin
情侶出遊
2022 年 4 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
整潔、床墊、枕頭都很舒服
Sy-pin
於 2022 年 4 月住了 1 晚
6/10 一般般
Chen
2022 年 3 月 18 日
喜歡:整潔度和員工素質
Wifi is not working at all.
Chen
於 2022 年 3 月住了 3 晚
8/10 不錯哦
Meredith
2025 年 8 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stay was pretty good overall. Nice room. Clean. Thinner walls so can hear some things from surrounding rooms. Shuttle service was not as easy as they like to make it out but still nice to have. No ironing board just a steamer and steamer was not that great
Meredith
於 2025 年 7 月住了 4 晚
6/10 一般般
Angela,Merced
商務旅客, 親子旅遊
2025 年 8 月 2 日
不喜歡:員工素質和設施服務
For this price point a microwave in the room is expected. Also, I had two rooms, but only one vehicle and was charge 236.16 TWICE for parking. Go to the Hyatt House.
Angela
於 2025 年 7 月住了 4 晚
4/10 不太好
Julian
寵物同遊, 家庭旅遊
2025 年 7 月 30 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Vanessa was horribly rude and unprofessional.
Her Manager Ashanti was a little better but still rude and short with me and my girlfriend.
I thought at first maybe they were just having a bad day but all three days we were there we received the same energy.
I had stayed at this hotel in the past and didn't have these issues.