Our room was clean and spacious, and we appreciated the daily turndown service. The pool and hot tub were nothing fancy, but they got the job done. Having on-site laundry was a big plus during our stay.
One thing to note, there’s no elevator. We arrived at 2:30 hoping to check in early, but were told no family suites were available until the official 3:00 PM check-in time, which was understandable. However, when we returned, we were given an upstairs room, even though we have small children and one who struggles with stairs. We were told we could wait another hour or two for a downstairs room, which was frustrating. We chose not to wait, but in hindsight, I wish we had or that the downstairs option had been available at 3 as expected.
Breakfast was okay basic continental with waffles, eggs, and sausage but the menu didn’t change at all during our 3-day stay.
There were definitely some aspects I wish had gone differently, but overall, it wasn’t a terrible experience. Just not the most accommodating stay for families with young kids.