Front of property

Reviews of Pillows Grand Boutique Hotel Maurits at the Park - Small Luxury Hotels

5 out of 5

Reviews

9.8

Exceptional

Rating 10 - Excellent. 38 out of 43 reviews" "
Rating 8 - Good. 3 out of 43 reviews" "
Rating 6 - Okay. 2 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Gerry-Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel. A tremendous amount of thought and effort went into the interior. The bed and bedding were exceptional. The bathroom was meticulous although a larger trash receptacle is needed. The rooms are smaller yet comfortable. Exquisite artwork and mosaics throughout. The amenities including garden, sauna, eucalyptus steam, and pool made this hotel extra special. There is construction going on in the square which causes a little noise. Once the construction is finished the setting will be special.
Stayed 1 night in Apr 2024

10/10 Excellent

Jonas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Complimentary coffee and drinks all day in living area. Impeccable service. Exclusive bar area. Rooftop bar.
Stayed 4 nights in Mar 2024

10/10 Excellent

AMIR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5* hotel
Excellent service and super comfortable room. Highly recommended.
Stayed 3 nights in Feb 2024

10/10 Excellent

Russell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to TM Filters
I booked a Jr Suite. It was perfect. The people working were great. The Spring restaurant in the hotel was superb.
Stayed 2 nights in Jan 2024

6/10 Okay

Shezad

Traveled with partner
Liked: Cleanliness
Disappointing stay at Pillows - small rooms, opaque door to the bathroom, slow housekeeping - had to call twice for an iron, poor internet connection in room.
Stayed 3 nights in Dec 2023

10/10 Excellent

CATHERINE

Traveled with partner
I travel extensively and this ranks as one of my favorite accommodations. The location is lovely, overlooking the park. Our room was the ultimate in comfort. Attention to detail and architectural touches made it feel luxurious. We liked that the toilet room was set quite far back from the bedroom, in the entry hallway. The sink and shower were located in a separate room. We enjoyed opening the window onto the park. We ordered room service several times, the food came quickly and was hot and delicious. All members of staff we encountered were helpful, friendly and welcoming. There is a lounge called the Living Room where coffee, tea and delicious cookies are on offer for hotel guests. Our stay was a total delight.
Stayed 8 nights in Nov 2023

10/10 Excellent

LAWRENCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Stayed 5 nights in Oct 2023

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and service. Highly recommend!
Excellent hotel. Nice room, comfortable bedding. Good location - close to tram. Service was impeccable- friendly and professional. Best service I’ve had in a very long time. Highly recommend this hotel.
Stayed 4 nights in Sep 2023

10/10 Excellent

Tommy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is immaculate and the staff is professional and attentive. Breakfast was a bit small for the price, but the "living room" was great with free espresso drinks and teas and it was very quiet and peaceful, right next to the park.
Stayed 3 nights in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

JAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service!
Stayed 3 nights in Jul 2023

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, beautifully placed, great food and ambiance’s.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jacqueline

Traveled with family
The staff made our short trip. They went beyond what was expected to make our trip enjoyable. They offered suggestions, snacks, toiletries and kind words. Everyone was willing to help us find exactly what we needed. The property is fabulous. Very roomy with high ceilings. Quiet and located in a safe neighborhood close to the main attractions
Stayed 1 night in Jul 2023

10/10 Excellent

Elizabeth

Stayed 2 nights in Jun 2023

8/10 Good

Simon

Stayed 1 night in Jun 2023

10/10 Excellent

Yanina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is beautifully presented - the recent renovation is stunning. We stayed in a room in the older part of the hotel, with wonderful high ceilings and a view out to the park. My only concern is the lack of work space - there is no desk or suitable chair, nor even a dressing table - so I had to work on the chaise longue at a coffee table, which was not great. The bathroom was lovely but - as usual - the make up mirror was positioned impossibly for any woman to easily reach. The staff are superlative - charming, friendly and helpful.
Stayed 4 nights in May 2023
Response from The Pillows Team on 2024/1/3
Dear Yanina,Thank you very much for your review and for providing us with your feedback.We are sorry to read you found our room lacking of work space, and that the mirror was too high. I will escalate your thoughts to our Management Team. Thank you for staying with us, looking forward to welcoming you here once again.

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
The welcome and check in was seamless and thank you to Lisa particularly who provided such immaculate service.
Stayed 1 night in Jun 2023
Response from The Pillows Team on 2024/1/3
Dear Nikita,Thank you very much for your lovely review.We are happy to read you ha such a memorable experience. We will share your lovely comment with Lisa, of course!We really hope to have you here staying with us once again.

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Great staff.
Stayed 6 nights in May 2023
Response from The Pillows Team on 2024/1/3
Dear Gary,Thank you for your kind review!We are glad you had a great time and that our staff took care of you.We are looking forward to welcoming you here again soon.

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful. The staff was extremely friendly and accommodating. The restaurant Spring was beautiful at any time of the day. The hostess Sandra was lovely as was Deseree at the front of the hotel. I would stay again. Gladly!
Stayed 6 nights in May 2023
Response from Guest Relations Manager on 2023/5/25
Dear Karen,How kind and thoughtful of you to leave this review! We are happy to hear that you had such a positive experience with us. We have forwarded your comments to Sandra and Desiree.It was a pleasure to have you staying with us, and I hope to welcoming you again in one of our Pillows Hotels.With kind regards,Team Pillows

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay!!! Very nice staff!!!
Stayed 1 night in May 2023
Response from Front Office Team Pillows on 2023/5/14
Thank you for your kind words Arthur

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Front Office Team Pillows on 2023/5/14
Thank you very much for taking the time to leave a review!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was terrific! The room was fresh, modern, impeccably clean and comfortable. Every single staff member was warm and eager to make my stay a special one. The location is a bit out of the center, but the tram is so accessible and easy to use. It's a great property with an amazing team of people!
Stayed 4 nights in Apr 2023
Response from Guest Relations Manager on 2023/5/2
Dear Julie,Thank you for posting this positive review, following your stay in our hotel. We consider it as a great compliment! We hope to welcome you back in the future at Pillows Hotels. On behalf of our team I wish you a wonderful day.With kind regards,Team Pillows

10/10 Excellent

Merlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Guest Relations Manager on 2023/4/28
Dear Merlin,Thank you for sharing your experiences visiting our hotel. We are very happy to read that you enjoyed staying with us. I wish you a lovely day and I am looking forward to welcoming you back in one of our Pillows Hotels.With kind regards,Team Pillows

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Yihan

Stayed 3 nights in Apr 2024

10/10 Excellent

Jesper

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great with breakfast as the best part. Hotel rooms are slightly too small. It located in the city center so you need to take a bike ride to town or a taxi.
Stayed 2 nights in Nov 2023

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very recommendable!
Excellent! Staff very friendly & helpful with lost item! Room (Junior suite) not very big but very well equipped, comfortable, clean, modern. Tea coffee slippers bathrobe… Beautiful building, not too far from the center. Tram close by.
Stayed 2 nights in Oct 2023

8/10 Good

Jari

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Mayya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jesús Abraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel al lado de un parque. El personal es sumamente atento y se desviven por darte un buen servicio. Para visitar el centro de la ciudad, no necesariamente es la mejor ubicación, pero es muy conveniente si deseas estar un poco alejado del bullicio (está alrededor de 20 minutos de la estación central, viajando en el tranvía). La habitación me pareció más pequeña que su equivalente en Bruselas, y con menos espacios para almacenar. No obstante era linda, cómoda y con una hermosa vista al parque de al lado. Lo único que no me gustó es que era imposible apagar el aire acondicionado, lo cual me resecó mucho la garganta en la noche. El desayuno incluido me pareció bastante adecuado y rico, aunque el servicio del restaurante me pareció un poco descuidado.
Stayed 2 nights in Aug 2023

10/10 Excellent

Roel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, with excellent service. VanOost is a fantastic restaurant, with a future Michelin star waiting to happen. Would definitely come again!
Stayed 1 night in Jul 2023

6/10 Okay

Meckel

Traveled with family
Stayed 3 nights in Jul 2023

10/10 Excellent

Kari

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Stayed 1 night in Jul 2023

10/10 Excellent

Jarle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Front Office Team Pillows on 2023/5/14
Thank you very much for taking the time to leave such a lovely review Jarle.

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, lovely rooms, nice atmosphere, vibe and smell. Just perfect to relax and calm down after a busy day.
Stayed 1 night in Feb 2023

8/10 Good

Ludo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, superb team

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderbar schickes Boutique Hotel mit sehr, sehr freundlich engagiertem Personal und großartigen Restaurants. Das Parken ist wie überall in Amsterdam leider sehr teuer. In die Innenstadt läuft man 20 Minuten. Wir haben unseren Aufenthalt sehr genossen und kommen auf jeden Fall wieder!

10/10 Excellent

Renate

Liked: Staff & service, amenities, property conditions & facilities