Find Family Hotels in Amherst, NY

"Accidentally booked a smoking room, they switched us to a non smoking room without issue!!"

"Last 4 years I’ve frequently stayed this hotel since my son in UB. Room carpet was found very filthy & dirty. I’ve chosen this hotel because close to north campus. No improvement been seen in the property and room. I will not recommend anyone to stay here."

"Upon arrival the area was full of angry people. Fights in the parking lot and a mob in the lobby. There were no clean rooms to be had. No housekeeping staff on the premises. They refused to assist and turned us away. This was the last thing we expected to have happen. We were taken advantage of by other establishments because of the desperate situation we were in. By far, the worst hotel experience ever."

"The bathrooms desperately need updating But overall a nice place to stay as it’s convenient to loads of shopping and eating clean and staff are wonderful !"

"the hotel is a little outdated, the toilet kept clogging and we were told that the toilet has a “water saving” feature. We did not have enough toilet paper, we had to keep asking for it. The complementary breakfast was ok."

"Wonderful staff"

"The staff was super friendly and helpful, the room was super clean, and overall very good experience. 10/10 would come back and would 100% recommend."

"Excellent place to stay if you’re visiting UB"

"Beautiful hotel, nice rooms. Everything was clean and stacked was super nice."