Find Family Hotels in Allen, TX

"This place was not clean the toilet in my sister room was broken the handle was rusted and broke. They did not move her to another room. Staff did not clean daily or pick up the dirty laundry. Breakfast was just ok. A homeless man that was talking to himself was in the hotel lobby no security was present. One of the front desk clerks acted like she didn’t know who the manager was. Will not stay again at this location."

"Great place to stay"

"AC kept the room cool. Staff were ok not very welcoming at check-in . Warm was decent."

"The only ice machine that worked was on the 6th floor from what I was told by the staff."

"Clean room, friendly staff, easy check in!! The best, offered by kids cookies and even asked if they had allergies before handing them any. Very polite and I would definitely book again . "

"Great location "

"Bookedonline thru hotels.com. Cked in late.started to wind down around 12am.. pulled back bed covers , an discussed at what i saw.. The sheets had a 10 inch circle of blood , totally from a woman's period. Plan a simple i pulled sheets off went down stairs to show them and complain. The guy at the desk acted like nothing was wrong... i axked for full set of new clean sheets. I told him i have photos and will be down tomorrow to speak to manager... Went down early spoke to a young girl at desk, told her what happened and how discussed i was , and i will be cking out. And to cancel my next nite reservations.. to top it off i don't think she even sorry.. "

"Clean room "

"Awesome 😎"