阿爾法哈阿 (JED) 附近飯店 | 熱門住宿限時優惠 起

「I had the worst customer service experience with Mbaat. I booked a property in mid-July and paid in full upfront through Expedia. On check-in day, we were left waiting a long time with my kids while the staff claimed no payment was made. Even after I sent proof via WhatsApp, I received no response for a while, then was told the payment was “not complete.” I had to call Expedia to resolve the issue. Because of this experience, I will never return to Mbaat or recommend them to family and friends.」

「We have booked with Expedia for five people for tonight and when we got to the hotel, we were told that we only paid for two people. It was a little over $1300 for the two nights and for tonight and when we go to the hotel, we were told that we only paid for two people. It was little over $1300 For the two nights and we had to pay extra $200 per night for a third person and the two other kids were free. Advice to book straight through the property to avoid surprises like that.」

「Lack of information about facilities in Ramadan. Mediocre service. 」

「Room was spacious and spectacularly clean. 」

「Great location and very clean hotel. However, the receptionist was rude, did not speak English well, and was unprofessional for a 5-star hotel. Pool service was poor no menu available, and it took almost 45 minutes to receive one. Other than that, the hotel is very good.」

「Well appointed with attention to detail wherever you look, gives you a feeling of royalty 」

「The staff are friendly. However, some of the room is broken and i have left something behind to the hotel and the hotel won't notice their customer for this. More importantly - the fragrance within the room is too strong and i don't think many customers can take this. 」

「Very good」

「Good」

「What a spectacular find in Jeddah. Usually I would stay further south in the city. However, this location is so much better. It's safer. It's closer to a world of choices of food to pick from. On top of all these, the service is great, the place is kept clean and the food provided is abundant and clean. 」