Two Bedroom with Balcony  | Balcony view

Reviews of Quest Port Adelaide

4 out of 5
Quest Port Adelaide
36 North Parade, Fishermen's Wharf, Port Adelaide, SA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 289 out of 419 reviews" "
Rating 8 - Good. 103 out of 419 reviews" "
Rating 6 - Okay. 19 out of 419 reviews" "
Rating 4 - Poor. 4 out of 419 reviews" "
Rating 2 - Terrible. 4 out of 419 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Chloe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and spacious with all of the amenities for an enjoyable stay. The location is great and near lots of easy to walk to places such as cafes, restaurants, Pirate Life Brewing etc. Disappointed with the "service" provided by the person on the front desk. They were not friendly and did not make us feel welcome. They did not provide helpful information that would have improved our stay and were not approachable in any way. We felt that some of the Quest policies are a little out of date and for this reason will most likely not stay at Quest again unfortunately.
Stayed 1 night in Mar 2024
Response from Daniel Quigan - Front Office Manager on 2024/3/6
Good Afternoon Chloe,Thank you for taking the time to complete an online review, I am sorry to hear that you may not have enjoyed your recent stay with us.It is great to hear that you were able to enjoy all of our facilities and explore the awesome nearby hotspots during your visit.I understand that there was an issue with policy regarding the requirement of a physical credit card on arrival. Unfortunately we are required to enforce this procedure as the only way for us to process pre-authorisations (security bonds) is via the insertion of a physical card. The option to tap a card via phone is not available for this type of transaction.That being said I definitely appreciate that is becoming far less common to travel with physical cards and our management team is currently in the process of creating new check-in policies to reflect this fact. I do also apologise if you felt that the staff member did not present in a friendly and welcoming manner. This is never our goal and we should always be striving to work with our guests to create solutions and solve problems. I have spoken with my team to ensure that this is always our top priority.Thank you for all your detailed responses, your feedback is always greatly appreciated. If you have any other comments, suggestions or feedback to help better improve our services from your stay, please feel free to contact myself.

10/10 Excellent

Luke

Liked: Amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from Quest Port Adelaide on 2024/2/28
Thank you for your review!

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot, very convenient for what we want 👍
Stayed 1 night in Feb 2024
Response from Chloe Wilson - Operations Manager on 2024/2/4
Thank you Andrew, for your great review!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort
Amazing base for family stay in Adelaide.
Pros - on river and could spot dolphins from balcony. - comfy bed and black out blinds - smart TV with Netflix - kitchen well equipped - friendly staff Cons - coffee could have been free but we simply brought capsules
Stayed 18 nights in Jan 2024
Response from Quest Port Adelaide on 2024/2/5
Thank you for your great review! We look forward to seeing you back at Port Adelaide again soon.

10/10 Excellent

desmond

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Chloe Wilson - Operations Manager on 2024/2/4
Thank you Desmond for your great review!

10/10 Excellent

Justin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Tidy neat and great room amenities. Parking close to the entrance can be a little tricky but there a plenty of spaces with the parking permit.
Stayed 4 nights in Jan 2024
Response from Quest Port Adelaide on 2024/1/24
Thank you for your great review! We look forward to seeing you back at Port Adelaide soon.

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great room in a good area and was very welcomed
Stayed 1 night in Jan 2024
Response from Quest Port Adelaide on 2024/1/16
Thank you for your review!

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness
Great
Great location and facilities. Only bad thing was the noise from the hallways are very loud and the air conditioning barely worked and made sleeping difficult
Stayed 1 night in Jan 2024
Response from Quest Port Adelaide on 2024/1/16
Hi Jamie,Thank you for taking the time to complete an online review, I am glad to hear that you enjoyed your stay with us!I do apologise for any issues with the air conditioning, it sounds like their may have been a maintenance issue as our units definitely work well enough to keep the room at the desired temperature. I have mentioned this to the maintenance manager to ensure that is it fixed.I am glad that you enjoyed our great location and found that all the facilities were up to scratch!We look forward to seeing you back at Port Adelaide soon!

6/10 Okay

Gennette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean and well appointed, but the design was terrible - the bathroom at one end of the apartment and the bedroom at the other. Needing the bathroom in the middle of the night nearly needed a map and search light!!!
Stayed 1 night in Jan 2024
Response from Daniel Quigan - Front Office Manager on 2024/1/9
Hi Gennette,Thank you for taking the time to leave a review, I am sorry that you may not have enjoyed your recent stay with us.The design of the apartment is quite standard within the industry and this is the first time I have heard of this issue. Our One Bedroom Apartments all have balconies and are designed to allow the lounge area and bedroom to receive as much natural light as possible with the bathroom accessible though the single hallway in the room. I have forwarded your feedback to our upper management team for their reference.Thank you for all your detailed responses, your feedback is always greatly appreciated. If you have any other comments, suggestions or feedback to help better improve our services from your stay, please feel free to contact myself.

2/10 Terrible

Terrence

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Daniel Quigan - Front Office Manager on 2024/1/8
Thank you for your review, please contact myself to discuss any issues you have experienced as I would love to hear your feedback.

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All in all excellent Really happy with the room Well set out 😊
Stayed 3 nights in Dec 2023
Response from Quest Port Adelaide on 2024/1/8
Thank you for your review!

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from Chloe Wilson - Operations Manager on 2024/1/1
Thank you for your review!

8/10 Good

Jennifer

Liked: Cleanliness, room comfort
Short stay
Excellent staff. Great position for eating & shopping. British Hotel accross the road had great meals and a good price.
Stayed 2 nights in Dec 2023
Response from Chloe Wilson - Operations Manager on 2023/12/27
Hi Jennifer, Thank you for your great review! We are pleased to hear you enjoyed our local pub, The British Hotel! We look forward to welcoming you again in the near future.

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent and friendly!
Stayed 1 night in Dec 2023
Response from Chloe Wilson - Operations Manager on 2023/12/27
Thank you Justin for your great review!

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, amenities
Great spot 👌
Stayed 1 night in Dec 2023
Response from Quest Port Adelaide on 2023/12/20
Thank you for your review!

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Quest Port Adelaide on 2023/12/20
Thank you for your review!

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious. Clean. Easy to access. Amazing comfortable bed.
Stayed 1 night in Dec 2023
Response from Quest Port Adelaide on 2023/12/20
Thank you for your review!

10/10 Excellent

Karl

Liked: Cleanliness, room comfort
Great place to stay in Port Adelaide
Great place to stay when passing through Adelaide. Close to some nice restaurants and breweries in Port Adelaide. Easy to get to from the highway and great parking. Clean and comfortable rooms with kitchenette. Not sure why but the reception closes early (at 9pm?) but otherwise great!
Stayed 1 night in Dec 2023
Response from Quest Port Adelaide on 2023/12/20
Thank you for your review!

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Chloe Wilson - Operations Manager on 2023/12/6
Thank you for your review

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
The staff were awesome
Stayed 1 night in Nov 2023
Response from Chloe Wilson - Operations Manager on 2023/12/6
Thank you for your review!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2023
Response from Quest Port Adelaide on 2023/11/21
Thank you for your review! It is great to hear that you enjoyed our fantastic location in central Port Adelaide!

10/10 Excellent

Jen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Quest Port Adelaide on 2023/11/21
Thank you for your review!

10/10 Excellent

Gregory

Stayed 1 night in Nov 2023
Response from Chloe Wilson - Operations Manager on 2023/11/14
Thank you for your review!

8/10 Good

Michael

Stayed 2 nights in Nov 2023
Response from Chloe Wilson - Operations Manager on 2023/12/6
Thank you for your review

10/10 Excellent

Maurie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay, so accommodating for our family, just loved it
Stayed 1 night in Nov 2023
Response from Quest Port Adelaide on 2023/11/9
Thank you for your review!

10/10 Excellent

Kym, Aintree

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very convenient for our needs
Stayed 2 nights in Oct 2023
Response from Quest Port Adelaide on 2023/11/9
Thank you for your review!

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great range of amenities in room, excellent staff who are very friendly and helpful
Stayed 1 night in Oct 2023
Response from Quest Port Adelaide on 2023/11/9
Thank you for your review!

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Quest Port Adelaide on 2023/10/27
Thank you for your review!

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, property conditions & facilities
easy and friendly check in great accomodation
Stayed 1 night in Oct 2023
Response from Quest Port Adelaide on 2023/10/27
Thank you for your review!

6/10 Okay

Melissa

Liked: Room comfort
Ok
Stayed 1 night in Sep 2023
Response from Quest Port Adelaide on 2023/10/2
Thank you for your review!

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Port Adel is looking great and the continuous attention it’s getting for revamping is long overdue. The waterfront land they have to develop is so vast that when finishes it’s going to rival West Lakes, Mawson Lakes and even the Grove that is Golden, as the best re-branding of an area/suburb 👏👏👏👏
Stayed 1 night in Sep 2023
Response from Quest Port Adelaide on 2023/9/22
Hi Scott,Thank you for your great review! I am glad you enjoyed your time in Port Adelaide and definitely agree that the Port is looking better everyday with new hotspots and developments popping up all the time!We look forward to hosting you again soon.

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, room comfort
Great hotel
Great hotel and good location.
Stayed 2 nights in Sep 2023
Response from Quest Port Adelaide on 2023/9/22
Thank you for your review!

10/10 Excellent

Constan

Business traveler
Liked: Cleanliness, room comfort
Nice stay with good care
Excellent customer service
Stayed 2 nights in Sep 2023
Response from Quest Port Adelaide on 2023/9/22
Thank you for your review!

10/10 Excellent

Lm

Business traveler
Liked: Cleanliness, property conditions & facilities
Need room service for in room dining
Stayed 1 night in Sep 2023
Response from Q on 2023/9/12
Thank you for your review!

8/10 Good

Stacey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Quest Port Adelaide on 2023/9/12
Thank you for your review!

10/10 Excellent

Julie

Stayed 1 night in Sep 2023
Response from Quest Port Adelaide on 2023/10/2
Thank you for your review!

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good value accommodation. Very clean and comfortable.
Stayed 1 night in Aug 2023
Response from Quest Port Adelaide on 2023/9/12
Thank you for your review!

10/10 Excellent

Kym, Aintree

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The only drawback this property is the very poor lighting in the ensuite
Stayed 5 nights in Jul 2023
Response from Quest Port Adelaide on 2023/9/12
Thank you for your review!

10/10 Excellent

Darren

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really pleasant staff and clean/comfortable property
Stayed 1 night in Jul 2023
Response from Quest Port Adelaide on 2023/9/12
Thank you for your review!

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great service right from booking. Thanks
Stayed 1 night in Jun 2023
Response from Quest Port Adelaide on 2023/6/26
Thank you for your review!

10/10 Excellent

Kerryn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the kitchenette and friendly staff
Stayed 1 night in Jun 2023
Response from Quest Port Adelaide on 2023/6/26
Thank you for your review!

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable
Stayed 3 nights in Jun 2023
Response from Quest Port Adelaide on 2023/6/13
Thank you for your review!

4/10 Poor

Matthew

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Noisy interrupted night
Woken up at 2.30am by noisy guests who continued being noisy for more than an hour
Stayed 1 night in Jun 2023
Response from Quest Port Adelaide on 2023/6/13
Hi Matthew,We take noise issues very seriously and we always have someone on site after hours who can deal with noisy guests. In the future please notify our team and we will ensure that the issue is resolved however necessary.Thank you for taking the time to leave a review and we look forward to seeing you back at Port Adelaide soon!Kind Regards,Quest Port Adelaide Management

10/10 Excellent

Gaming

Liked: Cleanliness, amenities, property conditions & facilities
Response from Quest Port Adelaide on 2023/5/31
Thank you for your review!

8/10 Good

Ian

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from Quest Port Adelaide on 2023/5/12
Thank you for your review!

10/10 Excellent

Ian

Liked: Room comfort
Stayed 5 nights in Apr 2023
Response from Quest Port Adelaide on 2023/5/12
Thank you for your review!

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2023
Response from Quest Port Adelaide on 2023/5/4
Thank you for your review!

10/10 Excellent

Wasan

Stayed 1 night in Apr 2023
Response from Quest Port Adelaide on 2023/5/23
Thank you for your review!

8/10 Good

Lynette

Traveled with partner
Liked: Property conditions & facilities
Interesting location - lots of great historical buildings and lovely to walk amongst it. Good view over the river. Bit quiet on a Sunday but found a good coffee shop open for breakfast.
Stayed 2 nights in Apr 2023
Response from Quest Port Adelaide on 2023/4/27
Thank you for your review!

8/10 Good

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Quest Port Adelaide on 2023/5/16
Thank you for your review!