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Reviews of Port Adelaide Backpackers

2 out of 5
Port Adelaide Backpackers
24 Nile St, Port Adelaide, SA

Reviews

6.8
Rating 10 - Excellent. 13 out of 61 reviews" "
Rating 8 - Good. 21 out of 61 reviews" "
Rating 6 - Okay. 10 out of 61 reviews" "
Rating 4 - Poor. 10 out of 61 reviews" "
Rating 2 - Terrible. 7 out of 61 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

p

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The power points don't work can't charge a phone in an area that isn't entirely public the points in the rooms don't work
Stayed 1 night in Dec 2023

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 4 nights in Nov 2023

6/10 Okay

Mr Simon M

Disliked: Cleanliness
Room we booked had poo on the quilt upon arrival. Had room changed but was not what we paid for.
Stayed 4 nights in Oct 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not a safe place to stay! Avoid if you can!
Try Not to stay here if possible! The accommodation is not safe at all, the doors are always open and anyone can come in or get out, i saw a few people sleeping on the couch, and I’m sure they didn’t have a room, so was a bit scary, everyone can stay here as there is Not a receptionist in this accommodation, they work from home so when u check in you have to press the button and you’ll be talking to someone who is working from home. There are Not tourists here either, most people staying here are residents. The place is not very clean either.
Stayed 3 nights in Sep 2023

10/10 Excellent

HU

Liked: Cleanliness, staff & service, property conditions & facilities
peace~ and love~~
Stayed 1 night in Jul 2023

6/10 Okay

Bryan

Traveled with partner
Liked: Property conditions & facilities
It’s a quiet simple and nice place
Stayed 1 night in May 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service
All good. Reception is virtual, staffs are also nice. They do not use physical keys which is great.
Stayed 1 night in May 2023
Response from Port Adelaide Backpackers on 2023/5/26
Hi! Thank you for taking the time to leave a review. See you again soon !

8/10 Good

Haris R

Traveled with family
Liked: Staff & service
Close to everything. Budget friendly!
Stayed 1 night in May 2023
Response from Port Adelaide Backpackers on 2023/5/26
Hi ! Thank you for taking the time to leave a review. See you again soon

6/10 Okay

Marvin

Traveled with family
Liked: Cleanliness, staff & service
I don't like the toilet s
Stayed 1 night in May 2023
Response from Port Adelaide Backpackers on 2023/5/10
Hi Marvin, Thank you for providing a review. Your feedback is valuable in helping us enhance the services we are providing. We look forward to the opportunity to welcome you back.Kind Regards,Port Adelaide Backpackers

2/10 Terrible

Gianluca

Disliked: Cleanliness, amenities, property conditions & facilities
Our sheets were dirty.
Stayed 1 night in May 2023
Response from Port Adelaide Backpackers on 2023/5/10
Hi Gianluca, Thank you for providing a review. Your feedback is valuable in helping us enhance the services we are providing. We look forward to the opportunity to welcome you back.Kind Regards,Port Adelaide Backpackers

2/10 Terrible

Paulo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
Nice, clean, 30 min walking from beach
Stayed 2 nights in Mar 2020

10/10 Excellent

Chris, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. I paid a little extra to get a room to myself; if I'd taken a shared room it would have been even more outstanding value for money. I had a car; parking was on-street, but easy to find {although the whole of the location was very quiet}.
Stayed 2 nights in Mar 2020

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ood clean well run accommodation
friendly easygoing place to stay for a while, nice people , Derek the manager is very helpful and accomodating giving consideration to each individual's needs, happy to stay here anytime in future as needed.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
A towel should be provided for dorm stayers, not very good at informing where all areas are and what facilities the place offers. Didn't know where I could smoke as well as where I could do laundry or make a tea. No one was around at the time I needed to know these.
Stayed 1 night in Jan 2020

4/10 Poor

K, Sydney

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Virchal reception was feeling weird... an Asian young girl located overseas checked me in on the screen... Really difficult to communicate with her Otherwise nobody working there so some Backpacker’s guided me for the facility... Condition was poor. Bathroom, kitchen etc were yucky
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 6 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The Managent and staff were very friendly. It is out of city Travel. The billing is I am most concern My copy of actual Final biii is A$204.00 But on my credit card for $240.04 there is a descripancy of over chage on my account for 36.04. the.trusting this error will be corrected
Stayed 4 nights in Feb 2019

2/10 Terrible

Rod

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Happy !!!!
Very Average ! It began with getting a call, a week before my stay, to change my booking from a double bed to a single bed (bunks). This was because I was by myself and a couple wanted the double bed. I said no. Arrived at the premises to be greeted by a video screen at the check in counter. Personal touch, I think not. Enter to find a very austere looking room. The beds mattress was very average, T.V. had no remote and there was food scraps on the floor. Yes, I know it is a Backpackers and not the Ritz but you can still cover the basics !!!
Stayed 1 night in Jan 2019

8/10 Good

Oldie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absence of reception staff and printed information about how to book in/check out/get help, left me confused when I arrived until an off-duty employee (?) turned back when he saw me outside, wondering what on earth I should do (because no-one answered either of the phone numbers provided). He gave much-needed assistance initially, otherwise I would have been very worried. Place is basic but quite clean - which is all I needed for a brief overnight stay. Couldn't get the television in the room to work, and (again), nothing printed in the way of information/instructions to guide me, let alone a 'real person' to ask about it. I'd stay there again, but only because I finally know how things work there now - except for checking out woth no staff.
Stayed 1 night in Oct 2018

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff
Stayed 1 night in Oct 2018

8/10 Good

P, Oscoda

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel reception is removed so you end up talking to a poor overworked lady on a monitor who really can do nothing except check you in. There are no room keys, everything is by coded door locks so keep your multiple combinations with you at all times. WiFi does not reach into the rooms and only allows you to log in once daily so get everything done in the common area the first time you log in each day or be prepared to walk down the block and use the free WiFi at the Port Adelaide information center. Rooms are pretty clean but there are ants in the rooms. There is unrepaired breakage around the property, damaged doors, missing knobs on taps but for the most part things seem to work. The location is only a few blocks from the many activities in Pirt Adelaide. We watched the dolphins breach in the river, visited the National Railway Museum and the Maritime Museum. Parking can be an issue during weekdays as only 2 hour parking is available on the street by the hostel from 9 to 5 on weekdays.
Stayed 1 night in Sep 2018

8/10 Good

P, Oscoda

Liked: Cleanliness, property conditions & facilities, room comfort
Address is listed as 24 Hale Street but you cannot enter through that door, instead go to the door on Nelson Street around the corner to the west. Reception is attended remotely via a computer screen so marks off for that. Facilities are functional and clean but there is unprepared breakage. Location is very convenient to the Maritime, National Railroad, and Aviation museums. WiFi does not work in the rooms so you have to go to a common area and when you sign off the first time, you may not be able to get back on for a day. Shopping and food are very convenient. No keys, everything is done by combination lock. Bathrooms are shared. I would stay here again because of the low price and good location.
Stayed 2 nights in Sep 2018

2/10 Terrible

Whizz, Adelaide

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No manger or staff at hostel I don't feel safe
There is no staff at hostel at all nobody to check you in no staff to run the place I recommend to Expedia not to allow this hostel to advertise with Expedia I was texted a invalid out dated key code for front door and and locked out all night as I came back late on 1st night had no staff on premises to let me in I was stranded outside all night in the middle of winter I was going to contact Expedia for a refund but the terms and conditions don't allow refunds this hostel is a joke and there's no safety without staff and is a fire hazard I'm very surprised Expedia has this place in its listings no happy with Expedia at all
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget accommodation but with excellent staff
Really great onsite management. Great cleanliness.
Stayed 3 nights in Apr 2018
Response from Carrie on 2018/5/4
Hello Michael, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Maddy, Drysdale, VIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap
Such a cheap place to stay and so worth it. Met some lovely backpackers and there was plenty to do around the hostel. Close to shops and nice restaurants. Really enjoyed staying here

10/10 Excellent

Udayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full value
It is a nice cozy place in a budget. Well managed by owner Derek. Clean kitchen, free pool and casual easy ambiance. I wish they increase daily free wifi from 300 mb to minimum 800.

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pubs galore nearby
Staff and guests all friendly. Private quite adequate, with air conditioning fridge etc.

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place nice and cheap
Good stay.

6/10 Okay

YODA, D

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Budget, that's for sure.
Very basic. Not a lot of facilities. For the budget price it resanable.

4/10 Poor

Jeremy David, US

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
True backpackers hostel
The on-site staff was very accommodating. The facilities could use a good cleaning and a little paint would help.

6/10 Okay

Cheryl

Convient and budget
The check in was quick but perfer in person then by monitor. The dorm room was tidy with lockers. The showers and bathrooms needs some upgrading. Close to shops.

4/10 Poor

P, Alice Springs

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Port Adelaide Backpackers
I could not believe that to check in I had to talk to someone on Skype at their "virtual reception desk". It was hard to understand the person on the other end, extremely offputting and in short a very unfriendly process. If you needed something like a towel, or bowls and cutlery the virtual receptionist can't help you!

8/10 Good

Dinga, Forreston SA

Liked: Cleanliness, property conditions & facilities, room comfort
Overnighter in Port Adelaide
Went to a meet & greet at the Port Adelaide Naval Association and needed overnight accommodation.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Oh&s was appalling Building maintenance was horrible No front desk Air conditioning was an additional cost and was only turned on to be nice when temperatures were above 30 degrees Windows were hard to open Beds were small and could have been classed as child or teen sized good enough for someone under 5'11" but you didn't want to sit on the lower bed because you'd hit your head

6/10 Okay

jay, Perth

Liked: Cleanliness
its nice at a great price and great location
it was great, and workers very understanding. would have like a mirror in the room and beds could be better .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accomodation for backpackers

10/10 Excellent

meg, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Was happy that it had great air conditioning. The family room was bigger then expected and it had a very nice ensuite bathroom. Was only expecting a queen and a bunk bed, but it had two queens and bunks. The motel is run by very nice people and I would stay here again.

4/10 Poor

Business Travel, Sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Affordable, but not really comfortable
Kind of smelt and was generally in a sub-par condition. Facilities were generally good and somewhat clean, however it was difficult to settle into and it was probably more comfortable sleeping on the couch and not showering than it was to shower and sleep on the bed.

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Overall, not bad!
Check in lady was very friendly and helpful. Was allocated a private dorm room which was nice. It was opposite the check in area, which didn't cause any problems. Room was clean and tidy and provided adequate storage for my belongings. The USB power points were a nice touch.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay
it was nice close to the beach awesome service and i will be defiantly be looking at coming back again i will defiantly recommend to stay here good people that make you feel welcome and staff is excellent

8/10 Good

Junseong

Liked: Staff & service, property conditions & facilities, room comfort
not bad for stay
it was nice. kind staff good location, free parking, play station, pool, board game and cheap beer. but my room, there was a lillte strange smell. i think they should check that.

2/10 Terrible

Alexia

Disliked: Staff & service, property conditions & facilities, room comfort
Don't go there and don't go to adelaide either!
We've been to more than 15 hostels during trip on the great ocean road and this one was the worse. The best thing about it was that they have a suggestion box so you can have fun telling them about everything they can improve. But you're sleeping next to a big road and the window in not even a double glazed one. The kitchen is dirty.

4/10 Poor

Katherine, Orange, NSW

Disliked: Staff & service
Short Holiday
It is the staff that make this place. I haven't stayed at a hostel that provides each guest with a pot bag before, so that was a pleasant surprise too. The facilities were nicer than past hostels I've been to and the dorms were comfy. The code lock broke on the door for the room I was in during my stay, and the person who fixed it did not think to leave a note with the new number. As a result I was woken early in the morning by my roommate returning from a nightshift and being unable to get in. Neither of us were impressed and thought it was unprofessional. I do not think there were enough toilets for guests, with one being out of order and another poorly designed, resulting in the door not closing. I was told that there would be a free breakfast. If you count toast, spread, and hot drinks as 'breakfast' that is indeed the case. I've read reviews that stated there were things like pancakes or cereal on offer. These guests must have been there at a great time. There are dolphin cruises and markets nearby, which I recommend. The supermarkets aren't open particularly late though and I ended up getting a take away twice as a result. There is a Port Canal shopping centre which has free wifi, which is useful considering the backpackers' idea of wifi for guests is 100MB per night staying. I stayed 3 nights but chewed through my 300MB within a few hours.

4/10 Poor

andrea, seattle

Disliked: Room comfort
Cheap & free parking, very noisy
booked for 4 nights because it was a whole lot less with a car than Adelaide CBD hostels. The bed was compfy and they are remodeling some of the showers/toilets. Kitchen was very small given the number of guests. Free breakie was also good for people on a budget. My biggest complaint is the noise level. Many guests were up until 2am in the common area, which is where most of the dorms open to. It was so loud and staff did not advise them to be quiet, it was impossible to sleep, and I was wearing ear plugs.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Really really clean Backpacker
This is the nicest and cleanest backpacker, and staff are all really nice and kind !

6/10 Okay

Fiona, Australia - VIC - Regional VIC

Facilities: Basic; Value: Reasonable; Service: Polite; Cleanliness: Clean; It was great that there was parking nearby!

4/10 Poor

Babyface, Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here!
This youth hostel is far from the city and the staff are not much help when you can find them. I could not find plates in the kitchen, which was funny as there was free breakfast! The bathrooms where nice, but my room! There was no lock on the sliding door on the balcony. I came back one evening to find it open! There were also no blinds, so I didn't need an alarm as the sun woke me up!
Response from Front Desk on 2015/7/4
Hi Babyface, Thank you for your review, I have gone through it in detail in an effort to improve our hostel. With your first point on the location of the hostel, as the name suggests we are in Port Adelaide. We are located 20 minutes from the CBD by public transport or car which means we are much closer to the beach than any city hostel. We have free parking, and our prices are cheaper than the CBD, and our hostel is more spacious than most. Glad to hear you liked our 4 new bathrooms. Regarding your comment on staff, we live on premises and can usually be found in reception. Sometimes we are in the back office, but there is a clearly marked bell button at the front desk. All you needed to do was press it. We supply a bag with a full set of cutlery plates cups and glasses to each guest on check-in, if we forgot to offer you a set our apologies. However it strikes me as odd that you were in the dining room watching 20 people eat their free breakfast each person with a bag of dishes beside them but you didn’t ask one of them or reception where they got the dishes from.As to the lock you are 100% right it was broken but I had no knowledge of it. Once again, communication to staff could have meant we could have had our full time handyman fix it within 20 minutes. All you had to do was mention it. Same with the curtains, which were being dry cleaned at the time. We could have put a spare set up immediately if we knew it bothered you. You have a couple of good points here, but a lack of communication is the problem. These issues could have been quickly resolved with one mention to staff ( who are always here). In short it seems a bit unfair to write such a bad review when you did not make us aware of your problems and give us an opportunity to fix them.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aanrader
Stayed 5 nights in Mar 2020

6/10 Okay

Verified traveler

用skype來登記，個咪時得時唔得，簡直聽唔到佢講什麼，除此以外其他都可以
Stayed 4 nights in Jul 2019