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"The staff was very nice. The room was very clean. The beds were very comfortable. "

"Overnight stay for business"

"The breakfast had a lot of varied options- I liked the scrambled eggs, yogurt w/ berry compote and granola and bagels! I slept so well on the bed- super comfy mattress, bedding and pillows. The location was perfect to explore downtown Grand Rapids with plenty of great restaurants,art, museums and shopping (not to mention the views along the Grand River) ! "

"Staff was very helpful"

"Breakfast was good,although waffle maker was broken. Room was clean and bed was comfortable. "

"Upon meeting with the person working the front desk, I knew the stay would be a great one. I feel bad that I don't remember her name, but I feel like she was one of the managers. I went for my birthday trip and we checked in a day or two in advance of my birthday. Not only did she make it a point to wish me a happy birthday on the actual day, but she remembered small bits of the conversation we had during check-in. She recommended several areas for us to visit during the check-in process and then stopped me in the hall when she saw me later that same afternoon to tell me about more areas she thought we might like. This type of service is almost impossible to find nowadays. If I had to nitpick something, though, I would say that the breakfast options, although good, were a bit sparse for me personally. I can't have things with dairy in them, so having eggs with cheese as the main option with an alternative both days for biscuits and gravy doesn't help me. Cereal with milk and yogurt were options too, but I couldn't have those either. Because of that, I couldn't really eat anything significant on the last day other than just some bread and diced fruit. Other than that, I loved my time at this hotel and will definitely be back if I am in GR again in the future. "

"Front desk people were super helpful! I loved that i got to bring my dogs and it wasnt a problem"

"Very nice "

"Excellent! Outstanding area has been built around the hotel. We enjoyed their Wine bar and restaurant. "