The first night I arrived at this hotel I had altitude sickness, and the staff were very response and moved very quickly to get me the help I needed. They provided me with an oxygen mask and gave me oxygen, immediately called the doctor and stayed with me in my room until the doctor arrived. They went above and beyond to make sure I had the best care possible. I am truly grateful for what they did.
The first night I arrived at this hotel I had altitude sickness, and the staff were very response and moved very quickly to get me the help I needed. They provided me with an oxygen mask and gave me oxygen, immediately called the doctor and stayed with me in my room until the doctor arrived. They went above and beyond to make sure I had the best care possible. I am truly grateful for what they did.
Anonymous traveler
Reviewed December 15, 2023Reviewed December 15, 2023
This place is amazing. The staff are incredible, everything is perfectly decorated, it’s ideally located in the San Blas area, and the food and drinks are great! I can’t say enough positive things about our stay there. Will definitely stay there again!
This place is amazing. The staff are incredible, everything is perfectly decorated, it’s ideally located in the San Blas area, and the food and drinks are great! I can’t say enough positive things about our stay there. Will definitely stay there again!
The location is fair..5 min. By taxi to main square 15 min walk.The Staff..Liz.is the daughter of the owner..his name is Victor..I never wrote a review before this is my first .I have never been treated so warm and friendly by a hotel staff in all my hotels Lis speaks and understand english Victor is still learning..The rooms are super clean. And modern and good size The value is excellent The only down side for me not too much in the direct area of hotel but it is in a very nice and safe...
The location is fair..5 min. By taxi to main square 15 min walk.The Staff..Liz.is the daughter of the owner..his name is Victor..I never wrote a review before this is my first .I have never been treated so warm and friendly by a hotel staff in all my hotels Lis speaks and understand english Victor is still learning..The rooms are super clean. And modern and good size The value is excellent The only down side for me not too much in the direct area of hotel but it is in a very nice and safe...
Steven
Reviewed September 19, 2018Reviewed September 19, 2018
This hotel is excellent is you want to stay and Cusco and be close to the tours and restaurants. I would recommend is to avoid the rooms outside of the main rooms. They are located near the dining area. They are older and colder than the newer rooms. They are also more remote from the rest of the hotel. The Hotel accomodations were excellent and the service was great. I would highly recommend this hotel.
This hotel is excellent is you want to stay and Cusco and be close to the tours and restaurants. I would recommend is to avoid the rooms outside of the main rooms. They are located near the dining area. They are older and colder than the newer rooms. They are also more remote from the rest of the hotel. The Hotel accomodations were excellent and the service was great. I would highly recommend this hotel.
Matthew
Reviewed October 30, 2024Reviewed October 30, 2024
The best feature of this hotel was the care that each employee gave to their guests. My family stayed there for 4 nights and received nothing but outstanding and personalized service, which included free airport pick up, called to order dinner to be delivered from a local restaurant and let us eat in dining room (they did the dishes), the wonderful Karina who made fresh eggs and toast each morning with a vast array of fruits, cereals yogurts and homemade cookies to take for a snack. The rooms...
The best feature of this hotel was the care that each employee gave to their guests. My family stayed there for 4 nights and received nothing but outstanding and personalized service, which included free airport pick up, called to order dinner to be delivered from a local restaurant and let us eat in dining room (they did the dishes), the wonderful Karina who made fresh eggs and toast each morning with a vast array of fruits, cereals yogurts and homemade cookies to take for a snack. The rooms...
The hotel was exactly as presented in terms of quality and guest ratings as a top level 5 star hotel. Stayed 3 nights for an anniversary trip to Machu Pichu and would certainly recommend the hotel to anyone looking for this level of hotel property.
The hotel was exactly as presented in terms of quality and guest ratings as a top level 5 star hotel. Stayed 3 nights for an anniversary trip to Machu Pichu and would certainly recommend the hotel to anyone looking for this level of hotel property.
This hotel is very central to everything and the staff was super friendly. Breakfast was great, lots of variety great service.
General TiPS....when you get to Cusco just relax in your room the first day/night. The altitude is no joke. The hotel provides oxygen for $35 so if you are feeling light headed or out of breath this comes in handy. ALSO no alcohol or heavy foods the first night. High altitude affects your digestive system so take it easy. If you are going to Machu Picchu leave your...
This hotel is very central to everything and the staff was super friendly. Breakfast was great, lots of variety great service.
General TiPS....when you get to Cusco just relax in your room the first day/night. The altitude is no joke. The hotel provides oxygen for $35 so if you are feeling light headed or out of breath this comes in handy. ALSO no alcohol or heavy foods the first night. High altitude affects your digestive system so take it easy. If you are going to Machu Picchu leave your...
Elayne Carlon
Reviewed November 30, 2016Reviewed November 30, 2016
The hotel is conveniently located in the Cusco center, close to restaurants and coffee shops. It is clean and cozy. The very best part of our stay was extremely helpful staff going above and beyond to make our trip so enjoyable: they were helping with COVID tests, contacting tour operators, calling taxi etc.
I would definitely recommend this hotel and would choose it again !
The hotel is conveniently located in the Cusco center, close to restaurants and coffee shops. It is clean and cozy. The very best part of our stay was extremely helpful staff going above and beyond to make our trip so enjoyable: they were helping with COVID tests, contacting tour operators, calling taxi etc.
I would definitely recommend this hotel and would choose it again !
This property was amazing. Next time in Cusco i will be rebooking. Staff , food, location. Rooms were roomy with spacious balcony overlooking the square.
Loved it and our baggage person gave us a brief history on the property.
This property was amazing. Next time in Cusco i will be rebooking. Staff , food, location. Rooms were roomy with spacious balcony overlooking the square.
Loved it and our baggage person gave us a brief history on the property.
David
Reviewed November 10, 2026Reviewed November 10, 2026
Warm and friendly staff; delicious and fresh breakfast (100 times better than the included breakfasts in the U.S.); lovely and clean courtyard and room; close location to the bank, Orion supermarket, and Plaza de Armas. Easy/medium walk to just about anywhere. Would definitely stay here again if we ever end up back in Cusco! Oh, they also provide free coca tea which can help some people with their altitude sickness. We felt very safe staying here, and they also stored our extra suitcase when we...
Warm and friendly staff; delicious and fresh breakfast (100 times better than the included breakfasts in the U.S.); lovely and clean courtyard and room; close location to the bank, Orion supermarket, and Plaza de Armas. Easy/medium walk to just about anywhere. Would definitely stay here again if we ever end up back in Cusco! Oh, they also provide free coca tea which can help some people with their altitude sickness. We felt very safe staying here, and they also stored our extra suitcase when we...
Anonymous traveler
Reviewed September 21, 2016Reviewed September 21, 2016
The hotel is beautiful and in a great location in the center of Cusco. Lenny gave us a fabulous welcome and 2 cups of coca tea when we arrived. The staff was fabulous and kept our suitcases for us while we hiked the Salkantay trail. Good breakfast and provided information and support for what where we needed.
The hotel is beautiful and in a great location in the center of Cusco. Lenny gave us a fabulous welcome and 2 cups of coca tea when we arrived. The staff was fabulous and kept our suitcases for us while we hiked the Salkantay trail. Good breakfast and provided information and support for what where we needed.
The room, bathroom and property was extremely clean and modern. The staff were very helpful. We had an early morning excursion so they had breakfast pre packed for us. Great WiFi, hot shower and there’s a restaurant on property incase you don’t feel like walking into town, which isn’t too far. Excellent property
The room, bathroom and property was extremely clean and modern. The staff were very helpful. We had an early morning excursion so they had breakfast pre packed for us. Great WiFi, hot shower and there’s a restaurant on property incase you don’t feel like walking into town, which isn’t too far. Excellent property
I am really not sure why this is just a three star resort. It is beautiful. The rooms are spacious, we stayed on the fourth floor and it even had a frig. The breakfast is nothing with nothing but they had great coffee and made fresh eggs. The location is also good - close to the center but not noisy. The only thing that annoyed me was the lack of elevators. Hiking up to the fourth floor in Cuzco is not pleasant!
I am really not sure why this is just a three star resort. It is beautiful. The rooms are spacious, we stayed on the fourth floor and it even had a frig. The breakfast is nothing with nothing but they had great coffee and made fresh eggs. The location is also good - close to the center but not noisy. The only thing that annoyed me was the lack of elevators. Hiking up to the fourth floor in Cuzco is not pleasant!
I had a lovely time at the Arabia hotel. Traveled by myself and felt safe and cared for. My only minor complaint is that the shower leaked into the bathroom floor. Thanks for the hospitality!
I had a lovely time at the Arabia hotel. Traveled by myself and felt safe and cared for. My only minor complaint is that the shower leaked into the bathroom floor. Thanks for the hospitality!
Traci
Reviewed December 20, 2024Reviewed December 20, 2024
The staff, particularly the concierge, was very helpful. The hotel is great. Two things to consider about the location:
1. Though close to the main square on the map, the hotel sits on a hill which at 12,000 feet (3,700 meters) is a strenuous walk for some.
2. there is not much in the way of dining or shops in the immediate (within about 4 blocks) of the hotel. It is a short 11 minute walk to the central square though.
The staff, particularly the concierge, was very helpful. The hotel is great. Two things to consider about the location:
1. Though close to the main square on the map, the hotel sits on a hill which at 12,000 feet (3,700 meters) is a strenuous walk for some.
2. there is not much in the way of dining or shops in the immediate (within about 4 blocks) of the hotel. It is a short 11 minute walk to the central square though.
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