Hotel Tortuga Express Acapulco

Property class: 2.5

Choose dates to view prices

Close to Papagayo Beach, Hotel Tortuga Express Acapulco provides amenities like a terrace.

Reviews

3.6 out of 10

Popular amenities

  • Pool
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Standard Room, Bay View

  • Bay view
  • Sleeps 4
  • 1 Double Bed

You may also like

Ad
An aerial view of a coastal resort with a central pool, a beach area, and a mountainous backdrop.

Las Brisas Acapulco

Las Brisas
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, 1,399 reviews
The price is NT$4,182
NT$5,019 total
includes taxes & fees
Nov 10 - Nov 11
Las Brisas Acapulco
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located near the beach, Hotel Tortuga Express Acapulco is in Costera Acapulco, a neighborhood in Acapulco. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Papagayo Beach. Casa de la Cultura and Naval History Museum are also worth visiting. Visit our Acapulco travel guide
Map
Avenida Cuauhtemoc 1220 Col. Progreso, Acapulco, GRO, 39350

What's nearby

  • A red macaw perched on a branch surrounded by lush green foliage.
    Parque Papagayo
    3 min walk - 0.3 km
  • An aerial view of a coastal city with a densely populated urban area, a large park with a flagpole, and a beach with umbrellas.
    Papagayo Beach
    12 min walk - 1.0 km
  • A sandy beach with large rocks and calm waters.
    Condesa Beach
    4 min drive - 1.9 km
  • Hornos Beach
    12 min walk - 1.0 km
  • Tamarind Beach
    17 min walk - 1.5 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA)
    38 min drive

Restaurants

  • Sushi2go!
    8 min walk
  • El Nono
    8 min walk
  • KFC
    3 min walk
  • Dubai Crepes & Pizza
    10 min walk
  • Las Delicias
    8 min walk

About this property

Hotel Tortuga Express Acapulco

  • Hotel near Papagayo Beach
  • Hotel Tortuga Express Acapulco provides a terrace and more.
  • Other perks include:
    • An outdoor pool
    • Self parking (surcharge), a 24-hour front desk, and smoke-free premises
    • Tour/ticket assistance
  • Room features
  • All 63 rooms feature comforts such as air conditioning.
  • Extra conveniences in all rooms include:
  • Bathrooms with showers

Similar properties

A resort pool area with clear blue water, lounge chairs, and umbrellas.
Las Torres Gemelas Acapulco
Costera Acapulco
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
7.8 out of 10, Good, 1,112 reviews
The price is NT$1,587
NT$1,904 total
includes taxes & fees
Oct 25 - Oct 26
Las Torres Gemelas Acapulco
Compare similar properties

Frequently asked questions

Does Hotel Tortuga Express Acapulco have a pool?

Yes, this property has an outdoor pool.

Is Hotel Tortuga Express Acapulco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MXN 150 per day.

What time is check-in at Hotel Tortuga Express Acapulco?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Tortuga Express Acapulco?

Check-out is at noon.

Where is Hotel Tortuga Express Acapulco located?

Located in Costera Acapulco, this hotel is within a 15-minute walk of Parque Papagayo and Papagayo Beach. Galerías Acapulco and Hornos Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Tortuga Express Acapulco Reviews

3.6

4.8

Cleanliness

4.6

Location

3.6

Staff & service

4.2

Property conditions & facilities
Rating 10 - Excellent. 1 out of 17 reviews
Rating 8 - Good. 0 out of 17 reviews
Rating 6 - Okay. 3 out of 17 reviews
Rating 4 - Poor. 2 out of 17 reviews
Rating 2 - Terrible. 11 out of 17 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No lo volvería a alquilar no cuenta con aire acondicionado el personal muy incapacitado muy desorganizados la habitación no sé que tenía pero amanecí todo picoteado hay muchas hormigas la alberca muy sucia las habitaciones sucias la verdad no lo recomiendo ni aunque no hubiera disponibilidad en algún lado muy mal lo bueno que solo me hospede un solo día no hubiera aguantado más dias
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Not bad at all

Facilities are super old and the room is not comfortable at all but If you’re going to be at the beach all day and just come back to shower and sleep this hotel covers the deal.
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo Servicio!

Muy mal! No había agua, no servía el elevador, no querían hacer valida mi confirmación hecha a través de Hoteles.com. Mal Mal. No lo recomiendo.
Stayed 2 nights in Jun 2019
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Amenities
buena ubicación,buen precio,el elevador no funcionaba
Stayed 3 nights in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo, falta de personal, servicio aténcion y parece abandonado
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
una pocilga el peor hotel del mundo es mejor la calle
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó el hotel en nada , pésimo , no servía el elevador , el agua está fallando , la.limpieza del hotel mala ,muy poco personal para atender a tanta gente muy mal hotel
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
La piscina en la azotea y la vista son geniales, los cuartos tienen bunea higiene. NO servía el elevador, en la noche tuvimos que bajar a recepcion que varios pisos estaban sin luz para que las prendieran, no habia linea de teléfono.
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
NO RECOMIENDO PARA NADA SU HOTEL
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo lugar

Mala experiencia no sirve el elevador, el agua se termina cada 5 minutos, no te cambian toallas... Muy mala experiencia
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asqueroso Hotel y servicio.

Es un pésimo Hotel, reserve y pague por una habitación en Tortuga Express Acapulco y al llegar al lugar me enviaron a otro Hotel todo sucio, ni siquiera tenía sabanas la cama, el baño inservible sin mencionar el resto del cuarto, pague por un hotel 3 estrellas y me dieron una habitación de media estrella y en una zona mas alejada.
Stayed 1 night in Oct 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El hotel es una gran mentira el precio es excesivo

Cuando llegue no podía creer el nivel de 1 estrella del hotel Cobran el estacionamiento y la renta del control remoto Te ofrecen un par de toallas rotas y sucias y dos jabones Venus rosa No sirve el elevador La alberca esta Meada literal huele y no se ve el fondo No cuenta con agua caliente Se descompone la bomba del agua Te ofrecen una cubeta con agua fría para poder bañarte De verdad quiero que me devuelvan mi dinero me sentí asaltado
Stayed 1 night in Jul 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo hotel, mal servicio, muy sucio, lamentable

Pésimas instalaciones, no sirve el elevador, en el estacionamiento están las toallas y sabanas tiradas en el piso, la basura regada, hay cables en el piso de algunas conexiones, heces de perro, pedazos de madera tirados y asquerosamente sucio y además me cobraron $150 por 1 noche de estacionamiento cuando hasta en el emporio me la cobran en $80 y con valet, y no es el hotel tortuga express xq me entrego nota de hotel papagayo, las fotos que ponen no son xq ni nombre tiene el hotel por fuera, y me tuve q dormir encima de la cama ya que hasta cabellos anteriores estaban en la almohada, estoy muy enojada xq uno confía en qva a encontrar hoteles de calidad por el precio q se pago, deberían de confirmar los servicios de los hoteles antes de ponerlos en la página
Stayed 1 night in Jun 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Verified review

6/10 Okay

Stayed 2 nights in Jun 2019
Verified review

4/10 Poor

Stayed 2 nights in Apr 2019
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019