Property amenity

Reviews of Fairfield Inn & Suites by Marriott Aberdeen

2.5 out of 5
Fairfield Inn & Suites by Marriott Aberdeen
2901 6TH AVENUE SE, Aberdeen, SD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 160 out of 223 reviews" "
Rating 8 - Good. 48 out of 223 reviews" "
Rating 6 - Okay. 9 out of 223 reviews" "
Rating 4 - Poor. 3 out of 223 reviews" "
Rating 2 - Terrible. 3 out of 223 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, property was very nice. Clean and comfortable. Especially liked the breakfast area and food choices. Only suggestion would be that the front desk be more responsive to requests for more pool towels. When we went to the pool area, there were no towels left. My daughter went to the front desk to ask for more for the additional guests that were coming into the pool area as we left. She gave my daughter 2 towels, one for each of us. I went to the front desk and told her the situation, but she made no immediate move to get more back to the pool area. Also, the floor in the pool area was wet, but extremely slippery. The property needs to somehow "roughen up" the floor or there will be accidental falls and injuries. I ALMOST fell myself, and I am agile. Someone else less slow is going to fall, and problems will arise for the property.
Stayed 1 night in May 2024
Response from Becca on 2024/5/20
Hi Lawrence!Thank you for staying with us at Fairfield of Aberdeen. We appreciate all feedback. While I'm glad you found our hotel to be comfortable, we want you to always have the amenities you need and expect from a Marriott hotel. I do know our staff was very busy keeping up with laundry this weekend and so that did set back the cycling of pool towels and I apologize greatly for that. We will try to be better prepared with extra towels in the future, during such busy weekends, but I promise you our housekeeping and laundry are working continuously to make this happen. I will speak to our front desk staff about properly relaying if - and how long - there will be a wait time for towels that are currently in our machines. Again, thank you for staying with us and for the constructive feedback. I hope you enjoy your summer, Lawrence!

8/10 Good

rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Becca on 2024/5/20
Hi Rita!Thank you for staying at Fairfield and for taking a moment to rate your experience. I hope you'll keep us in mind the next time you're in Aberdeen. Take care, Rita!

6/10 Okay

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Our handicap room we reserved was not available which will make it harder for my handicap mother to shower so that was unfortunate. Not sure how that works when we reserved weeks ago.
Stayed 1 night in May 2024
Response from Becca on 2024/5/20
Hi Ashley!Thank you for staying with us at Fairfield. I do understand that you were put in a room with an accessible tub as opposed to the accessible shower that you had requested. Unfortunately, we were unable to call you and let you know what we did have available for accessibility. For that reason, an email was sent to the address provided in hopes that it would reach you well before your arrival. I am very sorry for any inconvenience caused to you and your mother. I do hope you'll stay with us again in the future and always recommend verifying directly with the hotel for certain accommodations as we never want to create an unsuitable or uncomfortable experience for our guests. Thank you, Ashley!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shares a parking lot with Caribou Coffee👍
Stayed 1 night in May 2024
Response from Becca on 2024/5/18
Hello Lauren!Thank you for staying with us at Fairfield. I, too, am VERY happy that we are so close to a Caribou Coffee; sometimes I just need my espresso shaker or my day is doomed. I hope you'll keep us in mind the next time you stay in Aberdeen. Thanks again, Lauren!

10/10 Excellent

amy

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in May 2024
Response from Becca on 2024/5/18
Hi Amy!Thank you for choosing Fairfield and for taking a moment to leave us some feedback. I'm glad you enjoyed your stay and I hope we have the opportunity to welcome you back in the future!

10/10 Excellent

Marlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pillows are fantastic..
Stayed 2 nights in May 2024
Response from Becca on 2024/5/6
Hi Marlene!Thank you for staying with us at Fairfield and for taking the time to leave your feedback. I'm happy to know you enjoyed sleeping on our pillows; they are one of the most important parts of a good night's rest. I hope you'll continue to choose Marriott for your future lodging needs. Thanks again, Marlene!

10/10 Excellent

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and well looking, lots of optins for eating.
Stayed 1 night in Apr 2024
Response from Becca on 2024/5/6
Hi Christy!Thank you for choosing Fairfield and for taking a moment to leave us your feedback. I'm glad you enjoyed your stay and I hope you'll keep us in mind the next time you're in our area! Thanks again, Christy!

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Cleanliness. Location.
Stayed 2 nights in Apr 2024
Response from Becca on 2024/4/29
Hi Daniel! Thank you for choosing Fairfield and for the compliments to our hotel and dedicated staff. I love being able to pass on the compliments from our valued guests! Thanks again, Daniel. I hope we see you again soon!

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean hotel
Stayed 1 night in Apr 2024
Response from Becca on 2024/4/21
Hello Arthur!Thank you for staying with us and for taking a moment to rate your experience. I'm glad you enjoyed your time at Fairfield and hope you'll continue to choose Marriott!

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Becca on 2024/4/8
Hi Naomi!Thank you for staying with us at Fairfield and for taking the time to leave us your feedback. I'm glad to see you enjoyed your stay and hope you'll continue to choose Marriott!

10/10 Excellent

Accounting Coordinator, Fort Collins

Stayed 1 night in Mar 2024
Response from Becca on 2024/4/24
Hello, Accounting Coordinator! Thank you for choosing to stay at Fairfield. I'm very glad to see you enjoyed your experience here. I hope you'll keep us in mind the next time you're in Aberdeen. Take care!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Becca on 2024/3/23
Hi Erin!Thank you for choosing Fairfield of Aberdeen and for taking a moment to rate your experience at our hotel. I hope you'll continue to stay with Marriott. Thanks again, Erin!

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Becca on 2024/2/22
Hello Niall!Thank you for staying with us at Fairfield and for taking a moment to rate your experience. I hope you'll continue to choose Marriott throughout your future travels. Thanks again and take care, Niall!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility
Clean rooms but the bed felt a bit hard and uncomfortable. Nice exercise room. Good breakfast Quiet environment.
Stayed 1 night in Jan 2024
Response from Becca on 2024/1/28
Hi Mary!Thak you for choosing Fairfield for your recent stay. We appreciate your honest feedback and hope you will continue to choose Marriott throughout your future travels. Thanks again, Mary!

10/10 Excellent

Kevin

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was you and the staff was friendly
Stayed 1 night in Jan 2024
Response from Becca on 2024/1/27
Hello Kevin!Thank you for staying with us at Fairfield. We appreciate your feedback and I'm very glad to see that you enjoyed your stat at our hotel. I hope you'll keep us in mind the next time you need lodging in the Aberdeen area. Thanks again, Kevin!

10/10 Excellent

Brent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Becca on 2024/1/20
Hello Brent!Thank you for choosing Fairfield for your recent stay. I'm very glad to see you enjoyed your stay and I hope you'll continue to choose Marriott in the future. Thanks again, Brent!

10/10 Excellent

Jane, Onida

Traveled with family
Liked: Amenities, property conditions & facilities
This property is always clean and welcoming’
Stayed 1 night in Jan 2024
Response from Becca on 2024/1/20
Hi Jane! Thank you for staying at Fairfield by Marriot! I'm very happy you enjoyed your stay and I hope you'll continue choosing Marriot throughout your future travels. Stay warm, Jane!

6/10 Okay

Scott, Sioux Falls

Stayed 2 nights in Jan 2024
Response from Becca on 2024/2/22
Hello Scott!Thank you for staying with us at Fairfield and for taking a moment to rate your experience. Feel free to reach out if there's anything you'd like us to know about your stay so that we may continue to improve and provide a most comfortable stay for all of our guests. Thanks again, Scott!

10/10 Excellent

Douglas, Dyersville

Stayed 6 nights in Dec 2023
Response from Becca on 2024/1/20
Hi Douglas!Thank you for staying with us at Fairfield and for taking a moment to rate your stay. I hope we'll have opportunity to welcome you back in the future, Douglas!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Becca on 2023/12/16
Hey Barbara!Thank you for choosing Fairfield of Aberdeen, and for taking a moment to rate your experience. I hope you 'll keep us in mind the next time you need lodging in our area. Have a wonderful holiday season, Barbara!

10/10 Excellent

Bradyn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Becca on 2023/12/11
Hi Bradyn!Thank you for staying with us at Fairfield Inn & Suites of Aberdeen. I appreciate you taking a moment rate your experience and I'm very glad to see you enjoyed your visit. I hope we have the opportunity to welcome you back in the future, Bradyn!

10/10 Excellent

David James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Aberdeen. Clean comfortable rooms, great staff, flexible public areas. I recommend.
Stayed 2 nights in Nov 2023
Response from Becca on 2023/12/2
Hello David!Thank you for staying with us at the Fairfield and for leaving us your feedback. I'm so glad you enjoy staying at our hotel and I hope we'll be seeing you again soon!

10/10 Excellent

Donelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Becca on 2023/11/20
Hi Donelle!Thank you for staying with us at Fairfield and for your continued loyalty! I hope we have many more opportunities to welcome you back, Donelle! Take care!

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless accommodations and friendly staff
Stayed 1 night in Nov 2023
Response from Becca on 2023/11/11
Hello Melissa!Thank you, very much, for staying at Fairfield and for leaving us your feedback! I'm so glad you enjoyed your stay and I hope you'll continue to choose Marriott. Take care, Melissa!

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Becca on 2023/11/11
Hello Randy!Thank you for staying with us at Fairfield by Marriott! We appreciate you taking a moment to rate your stay and I hope you'll continue to choose Marriott for your future travels!

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Oct 2023
Response from Becca on 2023/10/27
Hey Walter!Thank you for choosing to stay with us at the Fairfield of Aberdeen,SD. I'm glad you enjoyed our hotel and I hope you'll continue to choose Marriott! Thanks again, Walter!

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wanted to stay longer
Wonderful property and very well maintained. I would have stayed 2 more days but they were booked up and we had to go elsewhere.
Stayed 1 night in Oct 2023
Response from Becca on 2023/10/17
Hi Charles!Thank you for staying with us at The Fairfield and for leaving us your feedback. I'm so sorry you were unable to extend but I'm very glad you enjoyed the time you did spend at our hoteld and I hope you'll be back! Thanks again, Charles!!

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel less than 4 yrs old. Decor was modern, very well designed and kept up, breakfast was good
Stayed 1 night in Oct 2023
Response from Becca on 2023/10/4
Hi Charles! Thank you, very much, for staying with us and leaving us your feedback. I'm very happy you enjoyed your stay at The Fairfield and hope you continue to choose Marriott!

10/10 Excellent

Illa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Becca on 2023/10/4
Hello Illa! Thank you for staying at The Fairfield and for taking a moment to rate your experience. I'm very happy to see you enjoyed your stay and hope you'll return to us for future visits!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aberdeen by morning
Attending a wedding in Aberdeen for the weekend could count on one hand the people I knew so it was awesome going back to a friendly nice clean hotel. Had three rooms with a guest arriving each day and the staff worked so we could check in early. Very comfortable place and stumbling distance from DEC
Stayed 3 nights in Sep 2023
Response from Becca on 2023/10/29
Hello Jeremy! Thank you very much for staying with us at Fairfield and for the awesome review. I hope you'll continue to choose Marriott for your future travels!

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything but the pillows were very flat. Otherwise perfect service. Thank you.
Stayed 1 night in Sep 2023
Response from Becca on 2023/9/26
Hi Elizabeth! Thank you for staying with us at The Fairfield and for taking the time to leave us your honest feedback. I am sorry you ended up with some lifeless pillows. While we do try to keep up in fluffing and ordering new pillows to replace those that lose their cushion, some do escape our attention. I hope you'll consider staying with us again and we will be sure to double check that your pillows are nice and fully so you can rest well! Thanks again, Elizabeth!

8/10 Good

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Becca on 2023/9/18
Hello Abby!Thank you for staying at The Fairfield. I appreciate you taking a moment to rate your experience at our hotel. I hope you'll keep us in mind the next time you need lodging in our area; we'd be happy to welcome you back!

10/10 Excellent

Lonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Becca on 2023/9/18
Hi Lonie! Thank you for staying at The Fairfield of Aberdeen, and for taking a moment to rate your stay! We truly appreciate any feedback and hope you'll continue to choose Marriott! Enjoy the beautiful incoming fall weather, Lonie, and thanks again!

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Becca on 2023/9/5
Hello Jamie! Thank you for staying with us at The Fairfield. I appreciate you taking a moment to rate your experience and hope you will consider staying with us in the future!

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Check in was not very friendly. An employee’s child of about six was yelling very loud the entire time. Upon entering the room we discovered only one chair, no toilet tissue anywhere, no amenities in bathroom except a bar of soap. The next morning we asked that the room be made up by noon as we were going to spent the afternoon in the room. The room was not made up at 12:45 when we returned. It took four more attempts to get the room taken care of by 4:00 p.m. I talked with front desk, the cleaning women did not speak English, and with a man who I assumed was in charge of housekeeping. He assured me it would be taken care of, BUT IT WAS NOT. It was a very unpleasant experience, as we were in Aberdeen for a funeral of a dear friend and we did not need any extra stress. We will NEVER stay in a Fairfield Inn again. I am asking for a refund of our money.
Stayed 2 nights in Aug 2023
Response from Becca on 2023/8/30
Hello Anonymous!Thank you for staying with us at The Fairfield. I do apologize for your experience. I'm very empathetic to the circumstance that brought you to town, as saying goodbye to a loved one is never easy. As for your check-in - that was my own daughter and I do apologize. My mother had just dropped her off after school as I was about to get off of work. I know she got a bit impatient waiting for me but, having been there, I'm thankful it was a very short-lived outburst. While you may have told her she was not nice, I promise she's a very sweet little girl. Given that our housekeeping service is every other day, when you asked to be added to the list, we were more than happy. I, personally, did tell you I'd have your name added and I went upstairs and handed it directly to your housekeeper. When you asked how soon they would be there, I told you I could not be sure but I'd ask them to get to you after they were finished w/ what they were working on at the time. I apologize, as it was a very busy day. When I came through checking rooms around 2:00, I was glad to see a housekeeper entering your room. I hope she did a great job for you, as she is a very hard worker! Whether you choose to give Marriott a chance in the future, or to go elsewhere, I hope you have a very comfortable experience during your future travels.

10/10 Excellent

Kyungnan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in shopping area. Convenient to access restaurants and stores
Stayed 1 night in Aug 2023
Response from Becca on 2023/8/26
Hello Kyungnan!Thank you for staying with us and for leaving us your feedback! Our future guests will appreciate the information when considering our hotel. I'm glad you enjoyed your stay and I hope you'll continue to choose Marriott. Thanks again!

10/10 Excellent

Abby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Becca on 2023/8/22
Hi Abby!Thank you for choosing The Fairfield and for taking a moment to rate your experience at our hotel. I'm glad to see you enjoyed it and hope we have the opportunity to welcome you back in the future!

10/10 Excellent

Tina

Stayed 1 night in Aug 2023
Response from Becca on 2023/9/7
Hello Tina! Thank you for choosing The Fairfield of Aberdeen! I appreciate you taking a moment to rate your stay with us - I'm glad you enjoyed our hotel. Feel free to keep us in mind, the next time you are in the area!

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Becca on 2023/8/11
Hello Kayla! Thank you for staying at The Fairfield of Aberdeen. I'm very glad to see you had a good stay and hope you'll continue choosing Marriott! Thanks again, Kayla!

8/10 Good

Paul

Stayed 1 night in Jul 2023
Response from Becca on 2023/7/24
Hello Paul! Thank you for choosing The Fairfield and for taking a moment to rate your stay. I hope you continue to choose Marriott. Have a great rest of your summer, Paul!

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They have the best bold coffee
Stayed 1 night in Jun 2023
Response from Becca on 2023/6/29
Hello John! Thank you for staying at The Fairfield of Aberdeen! A great, strong cup of coffee is very important, in my opinion. I'm glad you enjoy ours. I hope you'll continue to choose Marriott, John, and enjoy your summer!

6/10 Okay

John, Lead

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It’s ok, but not worth the upgrade price. Breakfast starts too late to be of any good. Had to go out and purchase elsewhere on top of the cost of the hotel.
Stayed 2 nights in Jun 2023
Response from Becca on 2023/6/27
Hello John!Thank you for staying with us at The Fairfield and for the feedback. I apologize you not completely happy with your stay. If you ever have to depart before our 6:30 breakfast time, feel free to let us know as we are happy to prepare breakfast bags by request! Thanks, again, and I hope you have a great summer!

8/10 Good

Tami

Stayed 1 night in Jun 2023
Response from Becca on 2023/7/11
Hello Tami! Thank you for staying with us at The Fairfield and for rating your experience. I hope you'll continue to choose Marriott and have a fantastic summer!

8/10 Good

Robert

Stayed 1 night in Jun 2023
Response from Becca on 2023/6/29
Hello Robert! Thank you for staying at The Fairfield and for rating your experience at our hotel. Please keep us in mind the next time you're in the area!

10/10 Excellent

Allan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from Mavericks steak house.
Stayed 1 night in May 2023
Response from Becca on 2023/6/5
Hello Allan! Thank you for choosing to stay at The Fairfield! I appreciate you taking a moment to leave us your feedback. I agree, we are conveniently located by several great dining establishments. Please keep us in ind the next time you're in Aberdeen. I hope you enjoy your summer, Allan!

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!
Stayed 1 night in May 2023
Response from Becca on 2023/5/15
Hello Amy! Thank you for staying with us at The Fairfield! I appreciate your feedback and I'm so glad that you enjoyed your visit. I hope you'll continue to choose Marriott. Enjoy the beautiful weather, Amy!

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning of the room only every other day and they still didn’t clean the toilet.
Stayed 4 nights in May 2023
Response from Becca on 2023/5/9
Hello Jerry!Thank you for staying at The Fairfield and for leaving us your honest feedback. While Marriott's current policy is every other day refreshes, we're happy to provide any necessities in between per guest request. I apologize that our staff didn't properly clean your bathroom while doing a refresh, but I appreciate you bringing this to our attention. I will pass this on to our head housekeeper so she can address it w/ her staff. We want our guests to feel comfortable and taken care of. I hope you'll consider staying with us again and that we may do a better job at maintaining your comfort throughout! Thanks again, Jerry!

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 2 nights in May 2023
Response from Becca on 2023/5/8
Hello Vicki!Thank you for choosing to stay with us at The Fairfield of Aberdeen, and for the review! I'm glad to see you enjoyed your stay. We strive to provide great service to all of our valued guests, so this is great to hear. I hope you'll continue to choose Marriott and that we might see you at our hotel in the future! Thanks again, Vicki!

10/10 Excellent

Gloria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Becca on 2023/4/30
Hello Gloria!Thank you for choosing to stay at The Fairfield of Aberdeen,SD. We appreciate you taking the time to rate your experience at our hotel. I'm glad you enjoyed your visit! Please keep us in mind for future travels to the Aberdeen area, as we'd love to welcome you back!

10/10 Excellent

Benton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 THUMBS UP!
The stay at the Fairfield was amazing. Room was very nice. I needed a crib and one was provided like I requested in the room without going to ask in person. The staff was kind and helpful! The breakfast was a better selection than expected. I had quite a few guest visiting our family in the room and pool and the room was large enough that we didn’t feel cramped up. I would stay at this place again.
Stayed 2 nights in Apr 2023
Response from Becca on 2023/4/24
Hello Benton!Thank you for staying with us at The Fairfield! I'm very happy to see how you enjoyed your stay. I hope we do have the opportunity to welcome you all back in the future!