Probably the nicest hotel I've ever stayed in. The gentleman at the front desk gave great local recommendations and made a personal connection as we were both heading to Bar Harbor the next day.
Breakfast was reasonably priced especially for having smoked salmon on the buffet to go on my bagel and even had capers. Staff at the restaurant was also great.
Probably the nicest hotel I've ever stayed in. The gentleman at the front desk gave great local recommendations and made a personal connection as we were both heading to Bar Harbor the next day.
Breakfast was reasonably priced especially for having smoked salmon on the buffet to go on my bagel and even had capers. Staff at the restaurant was also great.
It was a nice hotel. The night manager gave me an upgrade to a suite with a fireplace, so that was very much appreciated. I was concerned about the pillows possibly being feather (I'm allergic), and he hand-delivered synthetic ones and fluffed them for me too. The stay was very good. The breakfast was good. The second morning of my stay, I had to leave at 3:45 a.m. and the overnight staff gave me a couple of muffins and a coffee to go. Overall, they were very nice and great customer service.
It was a nice hotel. The night manager gave me an upgrade to a suite with a fireplace, so that was very much appreciated. I was concerned about the pillows possibly being feather (I'm allergic), and he hand-delivered synthetic ones and fluffed them for me too. The stay was very good. The breakfast was good. The second morning of my stay, I had to leave at 3:45 a.m. and the overnight staff gave me a couple of muffins and a coffee to go. Overall, they were very nice and great customer service.
Check in was a breeze, took about 3 minutes. Our room was clean and comfortable. We were only there for 14 hours since we had an early flight home. This location was ideal for returning a rental car which was right down the street.
Check in was a breeze, took about 3 minutes. Our room was clean and comfortable. We were only there for 14 hours since we had an early flight home. This location was ideal for returning a rental car which was right down the street.
The following categories were better than expected: Beds, pillows (4 on each bed), size of room, cleanliness of room, outstanding continental breakfast featuring the BEST scrambled eggs, other hot foods, fruit. ease of check in, parking.
The following categories were better than expected: Beds, pillows (4 on each bed), size of room, cleanliness of room, outstanding continental breakfast featuring the BEST scrambled eggs, other hot foods, fruit. ease of check in, parking.
Terry
Reviewed January 19, 2016Reviewed January 19, 2016
Initially I was sure about this reservation, but when I entered the hotel it was clean, cozy, relaxing and the staff was wonderful. Professional and accomodating
Initially I was sure about this reservation, but when I entered the hotel it was clean, cozy, relaxing and the staff was wonderful. Professional and accomodating
Really like the hotel and the location. Our room was nice but in the worst location in the hotel. On the busiest street with buses and we could even hear the crosswalk beeping. Really annoying. Make sure you don't get a room ending in 14! Also valet parking is $45 a night. Highway robbery.
Really like the hotel and the location. Our room was nice but in the worst location in the hotel. On the busiest street with buses and we could even hear the crosswalk beeping. Really annoying. Make sure you don't get a room ending in 14! Also valet parking is $45 a night. Highway robbery.
James
Reviewed December 13, 2021Reviewed December 13, 2021
Our first time at this location, we stayed here 2 nights while attending the May 2016 Brimfield markets. Easy on/off route 395 in a quiet area by an industrial park and rr tracks. About a 30 minute scenic drive to Brimfield (395N to 131 to 20). Although the hotel is 18 years old, the rooms were redone 2 years ago giving it a very modern appearance. The breakfast buffet was included (bacon, eggs, fresh fruit, yogart, oj, apple juice, great coffee, delicious blue berry waffles). Fresh baked...
Our first time at this location, we stayed here 2 nights while attending the May 2016 Brimfield markets. Easy on/off route 395 in a quiet area by an industrial park and rr tracks. About a 30 minute scenic drive to Brimfield (395N to 131 to 20). Although the hotel is 18 years old, the rooms were redone 2 years ago giving it a very modern appearance. The breakfast buffet was included (bacon, eggs, fresh fruit, yogart, oj, apple juice, great coffee, delicious blue berry waffles). Fresh baked...
The hotel was very clean and had great amenities. The staff was very professional and accommodating. We stayed here for parent's weekend at URI. The kitchenette in our room was convenient for any quick meals we needed to prep. Plus there was a grocery store and a Kohl's across the way in case we needed last minute items. The morning breakfast had a good selection of hot and cold dishes.
My only negative feedback that I have was that we could hear people walking around on the floor above us....
The hotel was very clean and had great amenities. The staff was very professional and accommodating. We stayed here for parent's weekend at URI. The kitchenette in our room was convenient for any quick meals we needed to prep. Plus there was a grocery store and a Kohl's across the way in case we needed last minute items. The morning breakfast had a good selection of hot and cold dishes.
My only negative feedback that I have was that we could hear people walking around on the floor above us....
Becky
Reviewed October 23, 2017Reviewed October 23, 2017
The Omni is a lovely hotel woth lots of amenities and very affordable. It is attached to a mall by a bridge from the 2nd floor, conveniently located in the downtown area, and quick walk to the Amica Center. The weekend we were there the staff was faced with the challenge of a system wide software failure preventing them from electronically checking in guests and makimg room keys. Regardless, check in was smooth and each and every time we went up to our room there was a bellhop waiting escort us...
The Omni is a lovely hotel woth lots of amenities and very affordable. It is attached to a mall by a bridge from the 2nd floor, conveniently located in the downtown area, and quick walk to the Amica Center. The weekend we were there the staff was faced with the challenge of a system wide software failure preventing them from electronically checking in guests and makimg room keys. Regardless, check in was smooth and each and every time we went up to our room there was a bellhop waiting escort us...
How much does it cost to stay in a 5-star hotel in Summit?
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What makes a hotel 5 stars in Summit?
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