南佛羅里達州 5 星級飯店

「不错」

「房间整洁，员工礼貌，很好。」

「The service is awesome especially room service.」

「good service, very convenience.」

「Very bad, old and dirty!!! This hotel is totally ruined my holiday. When I first arrived, I hope I can do a fast check in and order some food at the room because it is late. But the food is really disgusting. Also, the room cleaning service is awful and slow. I called front desk I need a room cleaning service, meanwhile I can get some food at the hotel. But when I finished my lunch. It took me an hour, but when I go back to my room, they don’t even start. After they finished the cleaning, there...

「The first two nights we weren't 100% happy with our staying, but we decided to give ait a second chance, and CJ went over our expectations. He was so attentive and so willing to help and make our last night at Biltmore unforgettable. We couldn't thank him in person, our flight was early morning, so if you see this review THANK YOU VERY MUCH CJ,!!!! you made us live the magic of this iconic landmark Coral Gables.」

「早晨9点装修噪音。浴缸很脏。」

「Amazing hotel」

「Great!」

「Just keep an eye on your things by the pool. Other guest will try to move it even when your things are there. Or they could go missing. Staff should be more attentive to this. Other than that great place」

「ok」

「Amazing service, willingness to please, and everyone was exceptionally friendly. Loved every minute of our stay. We will return!」