Parc de Collserola 5 Stars Hotels

"The location is nice, but for the price I would suggest try another hotel. The lobby and rooms appear to be recently updated, but it feels cheap and surface level. The rooms are big, but they have the glass cube showers no one seems to like. The staff and management are also not the nicest or most helpful. I tried to check in at 15:00, which is the time state to check in, but was told that check in only “starts” at 15:00 and I would have to wait for my room to be cleaned, prepared, and for a lamp to be fixed. This property is near the Spotify stadium so expect disruption on match days. "

"Loved my stay at this hotel. Staff were very friendly and courteous. All the major attractions are within walking distance. Taxis available right in front of the hotel. Everything was very convenient. Hop on hop off bus we’re just near by. I will definitely stay again on my next visit to Barcelona. It was my first trip to Spain and I enjoyed so much my stay. Spanish people are very welcoming and friendly. "

"Slept well - comfortable bed, climate control and room darkening curtains. Luxurious shower. Every staff person I encountered - check in, bar, the club room - was exceptionally nice and accommodating. Convenient parking below the hotel."

"Do not stay at this hotel. One. Start with the upsell at check-in. You arrive jetlagged with a promise of a 3 PM ready room. There is none, but for a small fee, they will upgrade you to a deluxe room, which is ready. Not cool. Two. the room. I don’t know when this was built, but the room is not large by European standards, does not have any deluxe amenities, and his furnished in 1950s style dark brown plastic laminate over everything. Three. The table and chairs. Some of the other deluxe rooms actually had a large table and two comfortable chairs. Our room had a small table and only one chair. And the hotel staff was really perplexed that we wanted a second one and they brought up an uncomfortable chair Four. Check in and check out. It looked like they had hired a brand new staff who had no clue how to do the simple task of checking people in and then checking them out. They were slow, and made mistakes – – we were asked to pay $270 at checkout, then we received a notice that they were sending us $330 in refund because they made an error. In this technological age, there is no excuse for a hotel not being able to give you an accurate bill. Five staff the only staff who knew what they were doing and were confident, speedy, and friendly were the bell men. On departure, they got our free giant suitcases from the room to the trunk of the taxi in minutes. They were awesome."