義大利湖 5 星級飯店

「Very disappointing stay considering paying up to Euro 1500/ ++ per night F&B - 2 out of 3 restaurants are booked for event and not available to guest - Food quality is subpar (from breakfast to dinner) Spa - Spa is fully booked for the entire weekend (no slots reserved for in house guests), we asked during booking whether spa needs to be book ahead and was assured availability upon arrival - Heated pool temperature is lukewarm at most Room - Sound proof in bedroom is very poor, you can...

「Euro 180 is charged for private boat trip but no English speaking guide, no welcome drink or fruit basket in room considering 5 star and nearly 500 euro rate! Breakfast is good. Gym room is opened 9 or 10am, not designed for morning excercise purpose! Room reserved considered to be garden view but in actual, funny hotel back of house view! No show for one room, no consideration for partial refund or extend for future use- waste!」

「這一趟義大利旅遊最棒的飯店，服務人員非常親切，溫泉非常的完美，餐廳和酒吧都超棒，房間各種備品和床都超好用超好睡。一大會推薦給我還要去義大利旅遊的朋友」

「Unbeatable swimming pools and jacuzzis. Nice spa center. Panoramic lake view.」

「Yes!!!」

「The overall services are good. The breakfast is good. However, the building and the interior are old and out of fashion!」

「Amazing」

「Palazzo Venezia has the best staff- from door man, bell desk, front desk, room cleaning service to restaurant service! We love this place and definitely will visit again!」