海蘭茲 5 星級飯店

「I am an VIP. The hotel is so small and so expensive. When I arrived, I checked in the first room, the drain is clogged. Then we been moved to a very small room. I barely can walk in the room.」

「Staff are very nice persons. Whenever I need any travel information, they actively give advice. Rooms are clean and comfortable. Location (close to China Town) is good and convenient. There are several subway lines nearby. I like this hotel and would like to recommend it to friends. ^_^」

「Hotel hits all the 5 star spots apart from 2 points. 1 - the rooms are not soundproof at all, and being able to hear the conversations in the room next door so clear that i could repeat what they were saying is not what i would expect. Second - the front desk staff are not as polished and committed to the level of service i would expect from a top end 5 star hotel. Doormen were top class. All in all it's a good hotel, but with so much choice in NY, i have stayed in better.」

「You can never go wrong with Faena…we love the hotel chain」

「MWe enjoyed our stay at Nine Orchard! From the moment we checked in, the staff was so helpful in answering any questions we had and giving recommendations for things to do and places to see in the area. The Swan Room is amazing. The cocktails at the bar were fantastic and the bar tenders were fun to chat with. The food and atmosphere were so nice. Breakfast at the Corner Bar was also good. We ended up just staying at the hotel for breakfast every day since it was so good. They had a cocktail...

「 Excellent stay in a prime location Stayed at The New York EDITION and had a great experience. The hotel is stylish, calm, and very well maintained. The room was quiet and comfortable, with excellent bedding — perfect for resting after busy days in New York. Location is ideal, close to Fifth Avenue and Madison Square Park, making it easy to get around Manhattan. Staff were professional and helpful throughout the stay. Would definitely stay here again.」

「very hotel is flexible enough to accommodate my flight and my changing schedule 」