The Four Seasons Downtown made our visit so incredibly special. Even before we checked in, the service was impeccable: Vash ran out to Bloomingdales to pick up some dresses I ordered for a funeral and they ordered us a car from the airport.
It was our son’s 5th birthday, and our room had cupcakes saying “Happy Birthday!” along with his favorite beverage (apple juice). AND we were awestruck by our 1-BR, 2-BA suite. It an unexpected, but very appreciated surprise.
Min, in particular, made our stay SO special. Samantha in Reservations, the Guest Relations team, Robert the house car driver, and even the Director of security went above and beyond to make our stay wonderful.
We already loved The Four Seasons but this particular stay was the absolute best. Thank you!!!