高立德 5 星級飯店

「好」

「Following our stay, we were charged an unexpected $265 for alleged carpet damage that we strongly dispute. Housekeeping entered our room three times during our stay, and no damage was brought to our attention. We were later provided close-up photos of small dark marks on carpeting, with no clear documentation establishing when the damage occurred or even confirming that the photos were taken in our room. To make matters worse, when valet returned my guest’s vehicle, her tire was flat, requiring...

「Great Thanks！」

「cleaner try to open the door in the morning instead of knock door first. so rude ！everthing else is great」

「I came to the Four Seasons Hotel again, and the service was as warm, thoughtful and meticulous as always.」