Streeterville 4 Stars Hotels

"I have stayed at RIU in Guadalajara and I loved it which is why I booked RIU in Chicago. However, upon arrival, the staff member that greeted us seemed to be very annoyed and had an attitude that we were checking in at 6am, although I had previously notified them the time of our arrival. So he proceeded to room us with no view, we "

"Staff was friendly, hotel was extremely clean and well maintained. There is a wonderful smell as you enter the hotel every single time. Large bottles of bathroom essentials available, incase you forget something. Great proximity to all the things, food of every taste, bus stops, downtown activities and fabulous shopping. "

"I love the location. The view from the 5th floor was perfect. I look forward to coming back. "

"I pre-pay for my room several days before arrival only to be charged $100 holding fee twice a $29 fee and then turned around in $109 fee. After checking my account the next morning. I am unsure as to why all of the unauthorizedcharges have been placed on my card I paid for my parking through the app and I am not sure why I incurred all these charges. "

"Lovely rooms, great food nearby. "

"good "

"Centrally located, beautiful old hotel. "

"Yes. Just not what i expected a bit small for a panoramic room. However. Pillows bed super comfortable. Ice machine didnt work. Room service was good in the a.m. for breakfast. "

"I had an excellent stay at this hotel. The room was spotless, well maintained, and very comfortable. From check-in to check-out, the customer service was outstanding. The staff was welcoming, attentive, and truly went above and beyond to make sure everything was perfect. I highly recommend this hotel to anyone looking for a clean, comfortable stay with exceptional service. I will definitely be returning."