Sanmu 4 Stars Hotels

Hotel room was a little dated, however, it was definitely very clean. Breakfast was great, but I wish they could’ve changed up the menu daily. The shuttle to the airport (every 20 minutes), train station and Aeon Mall was a definite plus and very convenient. Just to let you know Aeon Mall also has a huge grocery store that basically has everything you’ll probably need and more. From what I observed from the bus ride I didn’t see anything close in walking distance. If you are planning to...

Great stay, staff was incredibly friendly

This was our 1st hotel when we arrived in Japan & our last before we left to home. Great stay

Shuttle to and from airport and mall is a huge plus. Also has a small store inside hotel that is privately ran / not a hotel store. Rooms was perfect for my needs

The place is really big and can accommodate 16 pax, and dogs. They have everything: pool, sauna, jacuzzi, dog run. Big screen outside (till 9pm) and a bonfire pit. You can also cook foods, do bbq, and bake pizza. One night is not enough in this place. And we will definitely be back.

I wish there is no steps to get elevator from parking.

The building, decor, and room was beautiful, upscale, decorated. Right in the heart of Narita shopping street and right outside of Narita Park, it was the perfect location to explore the city by just walking out the entrance. Staff were respectful, helpful, and courteous. I reserved their dinner and wow was that a fine dining experience and true taste of local, traditional cuisine. I will be staying at this establishment every chance I get!

My hotel room was more than I expected! Great space, huge bathroom, awesome room amenities, cute Hawaiian pjs, warm outdoor shower to wash up after surfing, and loaner bikes. Piping under my sink was broken and leaking, but maintenance was able to replace the pipe while I was at the beach. Not sure if it’s just the time of year, but local restaurants and cafes closed early. Lime Surf shop, which is within walking distance, was a great place to rent a wetsuit and surf board. Owners were...

Clean room. Spacious and comfortable.

Good size room, well maintained, even though it is an older property, very good facility and amenities, and the staff was very polite and helpful. The included bus to and from Narita city center and the bus to and from the airport were great services.

The stay and hotel staff were great and very helpful, only issue I had was the airport shuttle never showed up so I had to taxi to the airport. Only complaint I have really.

Very nice hotel. Restaurant Origine was exceptional. Property conveniently located to public transport and shopping and restaurants. Limited English spoken by most hotel staff.

The hotel was clean and the room was spacious. I traveled with a family of four, and the quality and high tech feature of the room met all of our needs. There are sensored lights, toilet seats that open and closes automatically and self flush, separated doors between the room space, etc. I travel a lot and this was by far my favorite hotel due to its quality and walking access to the train statoon, restaurants/bars, entertainment, shops/grocery store. We will be staying here again if going to...

Very clean wish we could’ve stayed longer.

Very nice and clean. Staff is so friendly