Palm Beach Shores 4 Stars Hotels

"My check in was terrible. We were not greeted. The front desk staff member had absolutely no customer service and his tag said that he was a manager. He was very short and simply told us to "tap, swipe, or insert here" with out explaining what he was charging us for (incidentals). It was very disappointing for our initial encounter at the hotel to be so unpleasant by a manager. He gave us no sort of orientation on the property at all or told us where anything was. Other staff on site were very friendly and courteous. The food at the on site restaurant was over priced for the value. The Caribbean nachos were disgusting. The service from the other staff was good. The room is very noisy as well as the bed but I did sleep comfortably. We were placed in an adjoining room and you could hear right through the door."

"A/C kept turning on and off very loudly every 5 minutes, making it unusable at night. Completely ruined my whole stay. Also, my friend was given a parking pass for free and I was forced to pay $72 to park for a few nights. Lastly, the computer at the bar went down and they would not let us settle our check up but we had an uber on the way and needed to leave. Overall, probably the worst experience I have ever had at a hotel and the AC was the main problem. "

"Great"

"No seats by the pool. People out at 7am putting towels on seats. Terrible policy."

"seats in both at lunch were too low relative to table"

"Great location "

"Enjoyed my stay. Clean luxury apartment feel. The room was beyond my expectation. The free shuttle and bikes are a plus. I will always stay here if I am staying in the area."

"I am very unhappy with my stay at Tideline, because they have too much hidden charges, which wasn’t explained when checking in and I had to pay extra plus deposit that should return to me after checking out that I haven’t received one week now. I wouldn’t recommend this hotel."

"Room was not clean at all. Found cockroaches in the shower, shower wasn’t clean- hair and sand in it. Mattress is sitting on the ground and is very dirty. Overall terrible stay. Genuinely the worst place on singer island "