Northlake 4 Stars Hotels

"Room was clean and well appointed. Breakfast buffet was amazing if a little chaotic because the hotel is large and serves many people who won’t miss breakfast bc it is really quite good for a hotel buffet breakfast. But the Wi-Fi was unsecure on my laptop and TV is either basic channels or connect with your own streaming services via their app. I encountered several rounds of tech difficulties, so flipped through bad TV and didn’t use the Wi-Fi. These are major drawbacks. But I was in town for work and not at the hotel much and otherwise the basics were great. One major complaint is the use of fragrance throughout the hotel which really exacerbates serious headaches for me. Please stop doing this. I probably won’t return for this reason alone"

"Room is clean, staff are wonderful, breakfast is good but the walls are so thin that I could hear noises all night from the room next to me. "

"great"

"Location was brilliant that was all"

"Nice place to lay your head "

"Clean, friendly staffs, good service. Love happy hours with drinks and appetizers, breakfast service is awesome."

"Not applicable."

"The room was clean and the staff was very friendly. Conveniently located."

"I would rate this hotel as good to excellent if not for one employee. I stayed two nights and all the staff including front desk, restaurant and housekeeping were customer friendly and efficient with one exception. I returned back to the main entrance of the hotel on the second night after a long day of attending a burial and memorial service. I made the mistake of asking the person standing at the concierge desk to clarify the direction of the room elevators. He responded demanding to know my room # that I had not committed to memory. His hostility made me feel more like somewhere attempting to cross enemy lines than a paying guest of the hotel that employs him. Overall Chicago is one of the friendliest big cities, Hilton needs to lose this guy fast."