Napanoch 4 Stars Hotels

"The room was clean but sheets were stained, there was also no soap in the room but there was empty bottles, also was given 1 roll of toilet paper for 6 guests and asked repeatedly for more toilet papers and towels which never showed,up glad we could door dash some! Ehich actually arrived! Staff was very unpleasant except the one manager and a bartender we had an interaction with. Still waiting on an itemized bill that was supposed to be emailed at checkout which has still not been sent, also good look with trying to reach a real person for customer service!"

"Great facility, excellent pool, but not enough seats. Air conditioner in the room was blowing 88F. No reaction from staff. Had to call everyone to get a replacement room. No overnight desk service. Found a hair in the food, disgusting. Parking is ok. No EV charger. Resort needs better management. "

"The hotel was beautiful and the staff was super friendly and helpful. It is in a great location, minutes from shops, cafes, and phenomenal restaurants!"