"The space was clean and very well appointed. We had 2 couples and 3 singles and everyone had their own bedroom and connected bath. Great space. We called quest services few times for routine matters and everyone was very pleasant and knowledgeable. "
"The space was clean and very well appointed. We had 2 couples and 3 singles and everyone had their own bedroom and connected bath. Great space. We called quest services few times for routine matters and everyone was very pleasant and knowledgeable. "
"NO A/C; NO beach access; NO 2nd full bath; hazardous steps to entrance; ants in fridge; centipedes everywhere inside unit; several miles from anything & no water view or access; found full, moldy dehumidifier in closet then cleaned and set it up - emptied it several times a day despite 50 pint capacity; recent remodel was shoddy; knobs falling off cabinets; bathroom floor stopped short of vanity, causing injuries in the middle of the night; broken blinds for no privacy from road just feet from...
"NO A/C; NO beach access; NO 2nd full bath; hazardous steps to entrance; ants in fridge; centipedes everywhere inside unit; several miles from anything & no water view or access; found full, moldy dehumidifier in closet then cleaned and set it up - emptied it several times a day despite 50 pint capacity; recent remodel was shoddy; knobs falling off cabinets; bathroom floor stopped short of vanity, causing injuries in the middle of the night; broken blinds for no privacy from road just feet from...
"Check-in was easy, and the kitchen was nicely equipped with all the necessary amenities. However, I did have to unload the dishwasher from the previous occupants before I could find the coffee cups.
Unfortunately, there were several issues that impacted our stay. The shower curtain had visible mold on it, which seems like a relatively inexpensive and easy issue to address. The dressers were also dusty and gave the impression that the property had not been thoroughly cleaned before our...
"Check-in was easy, and the kitchen was nicely equipped with all the necessary amenities. However, I did have to unload the dishwasher from the previous occupants before I could find the coffee cups.
Unfortunately, there were several issues that impacted our stay. The shower curtain had visible mold on it, which seems like a relatively inexpensive and easy issue to address. The dressers were also dusty and gave the impression that the property had not been thoroughly cleaned before our...
"The main problem was with the rental company. They had the incorrect password listed in the notebook. When we called them, they kept saying it was correct and saying they’d get back with us. Over several hours they never re-contacted us. We’d have to constantly contact them. We were able to figure out the password which was different than the one they had listed."
"The main problem was with the rental company. They had the incorrect password listed in the notebook. When we called them, they kept saying it was correct and saying they’d get back with us. Over several hours they never re-contacted us. We’d have to constantly contact them. We were able to figure out the password which was different than the one they had listed."
"The customer service was excellent when we had to call about a question on the code. The person was friendly and resolved our question immediately. The area was quiet and the view was beautiful!"
"The customer service was excellent when we had to call about a question on the code. The person was friendly and resolved our question immediately. The area was quiet and the view was beautiful!"
"Overall enjoyed the stay. Would recommend a king size bed in the upstairs master bedroom, a new bed in the main level master, and a bed be put in the basement bedroom instead of a futon. The water pressure for flushing toilets was not good and there was a sewage smell coming out of the hot tub drain. Parking was a little precarious and dangerous backing up and turning around on a hillside, also getting into the driveway was difficult even will 4wD we were spinning tires."
"Overall enjoyed the stay. Would recommend a king size bed in the upstairs master bedroom, a new bed in the main level master, and a bed be put in the basement bedroom instead of a futon. The water pressure for flushing toilets was not good and there was a sewage smell coming out of the hot tub drain. Parking was a little precarious and dangerous backing up and turning around on a hillside, also getting into the driveway was difficult even will 4wD we were spinning tires."
Parking was very close and all the snow was removed. Desk person was most helpful in a number of ways. Room was super clean as was the whole facility. Checking in and out was a breeze. Room, even on the first floor, as I requested, was very quiet. Room rate was very reasonable too. Will stay there again!
Parking was very close and all the snow was removed. Desk person was most helpful in a number of ways. Room was super clean as was the whole facility. Checking in and out was a breeze. Room, even on the first floor, as I requested, was very quiet. Room rate was very reasonable too. Will stay there again!
Anonymous traveler
Reviewed December 18, 2020Reviewed December 18, 2020
This place was great for our family. Nice country feel, clean, and great location. Best of all was the staff working there were so friendly and courteous. We will be staying there again next trip around the area.
This place was great for our family. Nice country feel, clean, and great location. Best of all was the staff working there were so friendly and courteous. We will be staying there again next trip around the area.
It was great stay at Quality Inn. Clean quite room, easy to get in and out of parking areas, friendly customer service. Breakfast food quality can be improved. Overall, great place to stay.
It was great stay at Quality Inn. Clean quite room, easy to get in and out of parking areas, friendly customer service. Breakfast food quality can be improved. Overall, great place to stay.
Hotel was booked as part of a group outing. We had previously used this property and knew that this would be the right choice again. I was surprised yet pleased with the precautions taken due to COVID-19. Rooms are cleaned before arrival but not during the stay. But they made it easy to bag you towels each morning and have a new set waiting at your door when you return. Breakfast was limited as to not create any health risks but still adequate. Hotel staff was pleasant and great to work with.
Hotel was booked as part of a group outing. We had previously used this property and knew that this would be the right choice again. I was surprised yet pleased with the precautions taken due to COVID-19. Rooms are cleaned before arrival but not during the stay. But they made it easy to bag you towels each morning and have a new set waiting at your door when you return. Breakfast was limited as to not create any health risks but still adequate. Hotel staff was pleasant and great to work with.
David
Reviewed October 12, 2020Reviewed October 12, 2020
Our son is at Frostburg State. The Allegheny Trail house will be our place to stay whenever we plan to visit our son. This place is unique and lovely to stay at. Friendly and attentive staff.
Our son is at Frostburg State. The Allegheny Trail house will be our place to stay whenever we plan to visit our son. This place is unique and lovely to stay at. Friendly and attentive staff.
Cleanliness of the room, office, and property. Staff (Katrina, our only contact) was polite, professional, and helpful. Conveniently located to fuel, shopping, restaurants.
Cleanliness of the room, office, and property. Staff (Katrina, our only contact) was polite, professional, and helpful. Conveniently located to fuel, shopping, restaurants.
richard
Reviewed November 7, 2026Reviewed November 7, 2026
Enjoyed our stay, the room was quite clean and in order.
Riverside Suites is considering changing the theme of
the Hotel. But my buddy and I like the naming of the rooms
for wild west characters. We stayed in the Wyatt Earp
room next to Wild Bill Hickok. We think Riverside should
keep the theme. Enjoyed the Riverside Grill as well.
Enjoyed our stay, the room was quite clean and in order.
Riverside Suites is considering changing the theme of
the Hotel. But my buddy and I like the naming of the rooms
for wild west characters. We stayed in the Wyatt Earp
room next to Wild Bill Hickok. We think Riverside should
keep the theme. Enjoyed the Riverside Grill as well.
I was on a photo assignment and stayed there 3 days. I arrived late and was greeted friendly. On the morning of checkout, the glow plugs failed on my diesel. The owner supplied me with an extension cord long enough to use my engine block heater and I was able to get back on the road.
I was on a photo assignment and stayed there 3 days. I arrived late and was greeted friendly. On the morning of checkout, the glow plugs failed on my diesel. The owner supplied me with an extension cord long enough to use my engine block heater and I was able to get back on the road.
Ken
Reviewed February 5, 2023Reviewed February 5, 2023
Booked a cabin last minute during a snow storm for me and my two Border Collies. The owner actually called me to make sure that I knew it was a camping cabin - which I thought was super nice. He brought down a second heater in case the first one didn’t warm the cabin up enough.
It was a camping cabin so rustic. No WiFi or cabin itself so I skied up closer to the main house to pick it up when needed.
Gorgeous and peaceful surroundings!
Will definitely return in warmer weather to check out the...
Booked a cabin last minute during a snow storm for me and my two Border Collies. The owner actually called me to make sure that I knew it was a camping cabin - which I thought was super nice. He brought down a second heater in case the first one didn’t warm the cabin up enough.
It was a camping cabin so rustic. No WiFi or cabin itself so I skied up closer to the main house to pick it up when needed.
Gorgeous and peaceful surroundings!
Will definitely return in warmer weather to check out the...
Kathy
Reviewed January 10, 2025Reviewed January 10, 2025
How much does it cost to stay in a 4-star hotel in Luke?
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What's the difference between 5-star and 4-star hotels in Luke?
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