La Sierra 4 Stars Hotels

"Initially stayed 2 nights, decided to extend. I very much appreciate the hotel and what it has to offer. Since I booked another day and had a bit of a different experience I decided to leave another review. I went swimming on the third night and there was an incident with the handicap chair not working that helps a person into the pool. The family still made the best of the situation and I’m happy they were able to have a nice time despite the hotels lack of attention to making sure the pool area is maintained. On my check out day, I decided to go swimming in the morning and knew they hadn’t cleaned the pool. There were eyelashes on the floor, hair ties, no towels, and families kept sneaking in through a side gate. Just keep an eye out on the details, as a manager - that is key. "

"I can’t believe it’s taken me so long to book a stay here. From the valet to the front desk to every single staff member we encountered, this is a five star experience. "