Kepala Batas 4 Stars Hotels

"The reception staff n porter personnels are all very friendly n helpful in resolving customers problems whether is small or big. Hotel location is very convenient to attractions, eateries, Chinatown, bus interchange n the free CAT bus services that serve the Georgetown city. "

"Rooms are old."

"Carpark view. Can pay more for higher room with better view if you want. Friendly and Helpful staff. There’s a connection to the beach via overhead bridge only accessible by hotel guests. Breakfast nice selection. No need to go early if you want. If you have to checkout early, can request the front counter to prepare breakfast to take away. Hotel is old but is well kept. Nice place. Have to use Grab to travel around but very easy and affordable. "

"Very family friendly and the staff was amazing. Also had a gluten free breakfast area and some good options for dinner, including gluten free pasta! There is almost zero beach access now though. We were disappointed by that. "

"Staff are amazing !"

"There was absolutely no hot water available in our room on both the 2 nights we stayed in this hotel. Staff was not able to rectify the issue promptly. No feasible solutions nor alternatives were made by the staff. Had to endure 2 nights of not able to take a hot shower and clean up in the night. The staff promised this would not happen on the 2nd night, but unfortunately the issue occurred again on 2nd night. Most terrible experience we ever had in Malaysia! Highly advised travellers to think twice and be prepared to face cold showers if you stay here."

"Lovely room it was spotless "

"Staff are friendly. Amenities are adequate. Location of the hotel is good with restaurants and shops nearby. However, bed linen and towels seem "yellowish" which leaves a bad impression. "