Galena 4 Stars Hotels

"Spacious room and very clean. Comfortable bed with lots of pillows "

"Besides Lobby and Rooftop / Location Draw - The Rooms are far from comfortable: - Excessive noise from surrounding units, above, and from the parties/apartments around. In addition there is a horn from a train and industrial all night including traffic. I could not sleep even with ear plugs. Please see video for a banging and footsteps experienced, it was much worse during partying hours - Rooms do not use hypoallergenic or fragrance free cleaning products, it smelled heavily of cleaners upon entering. Worse, the bedding (pillows) gave me a serious rash on the back of my neck. When I noticed this I started checking the sheets early in the morning worried for bedbugs, did not see any signs but did find disgusting stains on the comforter. - Rooms are cramped. I even toured a suite which I was going to book all weekend and very glad I didn’t. they are quite stripped down and basic. - Showers are comfortable but a lot of the lighting in the bathroom didn’t work properly. - When staff asked how the stay is and I said I could not sleep due to banging they looked at me disturbed. I’m not sure if they interpreted “banging” incorrectly. - Basic AC Marriotts or 3star hotels are more comfortable. I would have had a better sleep glamping in hocking hills. If you’re there to party on the rooftop or with the surrounding apartments and don’t care comfort or sleep then this might be the hotel for you. Not the luxury zen hotel advertised "

"Wonderful place "

"Big room! Easy check in"

"Last time we stayed here, I booked a suite. I should have again. Instead, I booked a double queen and although the room was nice enough, they put my daughter and I on the 4th floor with a bunch of families surrounding us. All I heard was kids and mom yelling and babies crying late into the night and early in the morning. A few other minor things, our toilet clogged, our mini fridge didn’t keep anything cold or even cool, and the hot tub was temporarily down. They did offer a voucher upon checkout when I mentioned the fridge so that was nice. Next time I’ll ask for a quieter part of the hotel."