Fairmont City 4 Stars Hotels

"Staff was very nice from check in to check out Had an excellent view of the stadium. Room was very clean amenities were nice. Loved the bar restaurant food was delicious. Will def stay again! Parking garage is a little expensive but well needed."

"Maybe it was just a rough weekend for staff, I used to work for Hyatt regency as a senior captain for banquets so I’m very familiar with how Hyatt is ran. There were only a few staff members that were helpful, professional and respectful and that happen to be the gentleman that checked me in, valet staff were sweet, 2 ladies that checked me out and the sweet woman that took my order at Starbucks. Additionally there were 3 individuals that were absolutely rude when my guest stepped outside and did not have her key card, the gentleman that refused to help her was very rude to her when she tried buzzing the button to get help. The security guard additionally was very rude when monitoring floors. Left a pretty bad taste in my mouth. I’ve always held Hyatt to the highest standards but those specific interactions was a little sour. Hotel was very clean though!"

"The room was clean and it was a great value for the price. The hotel staff was very polite and helpful."

"It was entirely too loud. Parties taking place in our hallway. Nice room, but staff has no control over late night guests. We won’t stay here again."

"Hotel needs updated rooms need cleaned my tub didn’t drain huge stain on the floor"

"Staff could not have been more pleasant or helpful. The breakfast was exceptional, and the lady that took our order\served us was wonderful. The coffee maker in the room is my only real complaint It did not work well and made really bad coffee. No coffee available in the lobby."