Clearing 4 Stars Hotels

"Room was not cleaned for over 5 days despite requests. "

"Everything was great, clean room, amazing staff, and walkable to many Chicago highlights."

"in a great location, with beautiful rooms and views! shower situation is weird as the wall is blurred but shown to the whole room. if your bed is next to the shower side of the bathroom be prepared to be woken up with how bright it will be as the wall is blurred not a legit wall."

"I have travelled for most of my business career. As a result, I have had the opportunity to stay in numerous hotels across the US and internationally. Here are the pluses for The Riu Plaza Chicago: 1) Brand new. Spotlessly clean-very comfortable beds and new linens. Pillows soft and firm, just right balance. 2) Bathroom had a DOOR into it. Thank you for the privacy. 3) Shower was great. I enjoyed the enormous shower head. 4) Coffee maker was simple and easy to use. I liked the creamers instead of the powder variety. 5) Ample lighting throughout the entire room. 6) Your breakfast was top-notch. Great variety for everyone including foreign visitors. The dining room was very spacious. Negatives 1) I personally prefer carpeted hallways and rooms. It cuts down on noise. Something to think about going forward. 2) There is no shelving near or around the sick. One sick was sufficient. It consumed the space to lay shaving kits or whatever. Something to rethink. Perhaps something could be installed still. 3) The remote on the TV was really almost impossible to use. I gave up trying. Sometimes, simplicity helps. I had to return a widescreen TV for this very reason. Per the salesman who sold it to me understood exactly what I experienced at home. 4) Trays would have been helpful. I had to make several trips just to get my breakfast set. You can't carry coffee cups and a plate at the same time. This is just one example. That could be remedied easily."

"The rooms were great and we enjoyed the view of Chicago. The mezzanine and hallways were noisy on Easter night (and especially on the night before Easter) but the kids were sleeping on the fold-out couch and they didn’t mind, but the bedroom was quiet because it faced the outside. We loved the breakfast and happy hour (2 free alcohol drinks for adults and nachos, pretzels, pasta salad, and fountain drinks for everyone - super fun!!) It was a great trip to Chicago - and we loved how close the red line was - just a block away! "

"Clean room! Friendly and helpful staff. Room was small and the AC wouldn’t work. Staff gave me a fan that made it tolerable "

"We had a wonderful stay. Enjoyed breakfast at the hotel, with wonderful, attentive staff. "

"Loved the atmosphere sheets were a little stained but other than that no complaints "

"We ate at the restaurant and the food was excellent. Very happy with our stay."