Atascocita 4 Stars Hotels

"The location is phenomenal and convenient. Some staff were as helpful as they are trained to be. Housekeeping was very friendly and helpful. Checking in the front desk attendant looked irritated we had our pet. She put us on thee ninth floor(our view of downtown Houston was nice) next door to the elevator then proceeded to ask, you're not leaving her alone right? Maybe I was wrong to assume that a family friendly hotel is exactly that. There are no microwaves (1st floor one is available) and or refrigerators in the rooms. We were not informed our room phone did not work. She had a lot of information to tell me but that. Half of our channels didn't work. Keurig was dusty. Glad my instinct lead me clean before truly settling down.There were a lot of little inconveniences that made it a bit more annoying as a family traveling. I did enjoy thee art on the walls. My personal experience and opinion I would not recommend it for families. I would not stay again. "

"Wonderful high end property- lots of dining options great lounge and very spacious fun pool area. Knowledgeable, attentive staff - well organized and run property. "

"Staff is unfriendly and unfair "

"Clean room, kind staff, breakfast was super reasonably priced. I’d stay here again."

"Room was smaller than anticipated, but it was nice. Friendly staff. Thpught breakfast was free but was fast reading and it is available LOL. Good place to stay to catch a game or for convention center. "

"Our first time at this resort , no one informed us what amenities or activities were in the “resort “ no info on wha as a family u can do here or near. Staff seemed very unhappy with their job as not very helpful if you are a minority. The room they put us had water in the tub and water was leaking out , when asked how my stay was going thru a text I expressed this to a lady named Jessica and she apologized but no solution or anything . Food was ok but they close the bar at 5:00 pm . The pool gets closed early as well & the arcade is very small and most games don’t even work . I am not quite sure what kind of resort this is but it did not feel like a resort to us. "

"Beautiful hotel. Professional staff. "

"Nice King Suite corner room - 15th floor but quiet with nice view"