Arkadii 4 Stars Hotels

"The room was dated. No hot water on 3 days out of 5 of our stay. "

"Great hotel and lovely staff "

"This hotel is great to look at and seems to tick all the boxes but unfortunately its not as it seems. We really read the reviews before booking a holiday so please trust this one as we dont want to waste anyone's time. This hotel is 3 star at best. I will start by saying the hotel put us with our 5month old in a room opposite the night entertainment. Thankfully they did move us to a quiter block. Sadly we were put opposite a large group who had zero compassion for others around them. We went to reception to complain but sadly they did nothing about it. After three days of the same loud volley ball antics I decided to go over an politely ask them to keep the noise down while my 5month old had a nap. Bare in mind their group had kids you would think they would have understood but unfortunately the family began to swear at me and even the children telling me to '1iss off' and adults telling me to 'f*ck off'. The food is also sadly not the greatest. The gyros and most of the snacks are prepared in bulk and left in a heated window box leaving them either rock hard or not edible. Seeing there was a gentleman making them fresh, we requested if we could have the ones just made instead of the ones just left there in the window. We were huffed and puffed at by the lady serving us telling us they were all fresh. When I spoke to reception they explained they would speak to the snack bar team. The next day we tried again and they amazingly said the couldn't understand my request and "

"Spotlessly clean and very comfortable room. All the staff were friendly and helpful Great location Short walk to the beach and restaurants. We will definitely return... Hopefully next year. "

"We paid an extra fee to have a private pool, we soon realised there was a cctv camera in our pool area, myself and my boyfriend went in the pool and got a phone call to tell us to get out. When we tried to call them back, the staff cut the phone lines off. I have video evidence of the camera and my conversation with the staff with regards to breech of privacy. This is something that was extremely off putting. The man on the buggy was lovely, no complaints about him, also very helpful. The resort is deceiving and we were a 12 minute walk away from the main complex in our apartment. "