Aliso Viejo 4 Stars Hotels

"Very convenient to Disneyland. The only things that needed improvement are that the outlets next to the sink did not work and when we ran out of Kleenex, it wasn’t replaced. Other than that, we enjoyed our stay. We even got a surprise when coming back one night. A goody bag and balloons were left by the staff for my 7 year old niece, which was very thoughtful and appreciated."

"1) My room was assigned to someone else while I was already staying in it! On Day 2 I return to my room at night to find someone else’s name on the TV welcome screen and the lights on! Hotel couldn’t explain what happened and brushed it off as a technical error. The only person who was thoughtful was the security guard, Elizabeth, who checked the room with me and suggested new key cards be issued. Otherwise, the hotel manager was just trying to finish the conversation with me as fast as possible when he couldn’t explain how the problem happened. Condition of room: Dust on the surfaces, hair in the shower, bathroom counter was wet ipon arrival, bed comforter put on backwards, front desk button didn’t work, shower valve on backwards, tile broken in shower, pull handles on curtains were broken and on the ground. Overall, the room was not kept in good condition. Would not stay here again."

"Very clean property, perfectly located "

"Very clean and outstanding customer service "