Worcester 3 Stars Hotels

"Dear Mr. Patel, I am writing to share feedback regarding my recent stay at the Bedord Plaza Hotel. This was my first time staying there. I have previsoulsy stayed at Patel hotels throughtout the country; and often seek them out as from most of my experience is that they are family run and show pride in ownership. While the location was perfect for a visit to Mintue Man Park; I felt it was important to bring to your attention several aspects of my stay that did not meet reasonable expectations. My goal in sharing this is to assist your team in improving the guest experience. Housekeeping & Cleanliness: Upon arrival, the room was OK; but their was some litter on the floor. It appears to have not been fully cleaned with stains on pieces of furniture. The air conditioner was not working; buttons did not work, and I had to unplug it. The morning breakfast did not have staples such as orange jucie or apple juice or even water to drink. Ther was an overall 'messiness' to the facility. I understand that unexpected issues can arise, but I felt these incidents reflected a need for updated equipment and improved housekeeping checks and overall management of this hotel. I believe in your hotel's potential, and I hope this constructive feedback helps in refining your service standards. Basically would I stay here aagain?; and as of now the answer is no. I hope you will make improvements for future geusts."

"Excellent clean and friendly home away from home Best Hotel o n years I've stayed at"

"Amazing breakfast and dinner"

"During my stay they had issues with the heat and hot water. They did comp me a couple of days as a result. The bar area and dining room are well maintained."