西南阿拉巴馬 3 星級飯店

「One of the elevators was out, and had been for while, apparently. It was a common sight for there to be a line of people waiting for the one remaining elevator. So we used the stairs 95% of the time, as it was much faster. Also we reserved a room with a sofa bed months ago, yet when we checked in, there wasn’t one of those available nor an upgrade to a larger room. When we booked the place, for 5 nights, breakfast was an extra $500. Seems steep? The room and bathroom were small, and the bedside...

「good」

「We enjoyed the service from every aspect. The wait staff in the restaurant were great! The drinks were strong and the food was hot. Great place!」

「I enjoy myself and looking forward on going back」

「The place was beautiful and in a great location. The only issue we had was that our air conditioner did not work the whole time we were there. They had to control it manually because our thermostat didn’t work. The last two days we had no air conditioner at all and it was hot. We were told numerous times someone would be up to help us. They never showed. We called down to desk several times with no answer. We just gave up trying. We were told by the manager he could not refund us any money...

「Great location for a one-day stop on our route. Convenient to dining and shopping. Staff were very friendly and accommodating to us and our pets. Parking was difficult as they were very busy.」

「Quiet. The cleaning is very good, very clean.」