「Things did not go as plan. I got the insurance for my trip thankfully but I was told upon check-in that I did not have a room because someone checked me in earlier and my trip was canceled. The FDC went to the back “got my booking situation” then gave me a room they had available, this is what I was told it was supposed to be a different rate and everything. It was not I just got off the phone they charged the the same amount and said my booking was never cancelled eventhough I have the emails...
「Things did not go as plan. I got the insurance for my trip thankfully but I was told upon check-in that I did not have a room because someone checked me in earlier and my trip was canceled. The FDC went to the back “got my booking situation” then gave me a room they had available, this is what I was told it was supposed to be a different rate and everything. It was not I just got off the phone they charged the the same amount and said my booking was never cancelled eventhough I have the emails...
Carlyssa