斯內爾維爾 3 星級飯店

「很喜欢」

「Didn’t refresh my room or bring fresh towels during the entire visit. 」

「Staff was friendly, but had to wait long periods to talk to someone at the front desk on multiple occasions. Not sure where they were, but no where close to the desk.」

「Our venues were within 15 minutes away from the hotel.」

「好」

「not include breakfast 」

「it is a good experience」

「Negative part: the room was somewhat noisy because of the air conditioning and because of the noise outside. Otherwise the room was quite pleasant. Positive: all the staff members were very nice, vey helpful. The breakfast was a real breakfast and we could actually eat in real plates using real ustensils; something rare in many american hotels, even 4 stars. Also it is very well positioned. Would recommend 」

「First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional. Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that...