Sleepy Hollow 3 Stars Hotels

"I would say this was the lower end of the Hyatt properties. It didn't help that 80 rooms were taking up by kids hockey teams. The room was clean and the shower was nice and hot. Cleaning staff were very nice. If we ever go back to Schaumburg we would go to the Hyatt Regency."

"The front lobby looks great but the hotel rooms could be better. Although, it’s clean; however, the rooms specially where I stayed could have been improved or renovated. The closet doors wouldn’t close properly unless done certain manner. Bath rooms don’t have exhaust fan, which typically I guess of most hotels and there are old patches and cracks that could have been fixed. The pictures of the model rooms from the website is completely different and deceiving. Moreover, the rooms could have made it more sound proof because not only you can hear loud footsteps from above from but also noice from outside the building and inside the hallways. A disappointing. "

"I'd like to have access to a toaster in the room, no microwave. when I asked the staff to warm up my pizza in the breakfast area, I was told no. It's a bummer when simple units aren't provided (like a water kettle to warm water, toaster or mini conventional oven to warm up left overs will be a great addition). this could be provided individually per room, or provided at the breakfast area for everyone to use as complimentary use."

"Awesome and best staff."

"Good for the price. Comfortable bed. Coffee was pretty bad but breakfast was standard. Had issues with the room card and had to get rekeyed. Otherwise ok."

"It was just OK. Hotel needs updating. 2 elevators -- only one worked. Lots of waiting time at elevator. Very disappointing that they didn't keep the complimentary coffee and tea out all day like almost every single other hotel. Kitchen staff not the nicest. The breakfast was ok, except the fake eggs and the gross sausage patties."

"had an overall decent stay at the property. The room, bed, and washroom were clean and well-maintained, which I really appreciated. However, there were a couple of issues. The heater in the bedroom was not working, which made the room uncomfortable. Also, the balcony door/window was difficult to slide and did not open easily. Another point I would like to mention is the check-in and check-out timing. The check-in time is at 3 PM and check-out is at 11 AM, which feels quite limited for the price being charged. It would be better if the hotel could consider extending these timings to provide more value to guests. On a positive note, the front desk staff were very friendly, polite, and helpful throughout my stay, which made the experience better. Overall, a good stay, but a few improvements would make it much better."