Cleaning service terrible, property looks terrible
Archil
於 2025 年 7 月住了 3 晚
8/10
The staff was great. But my room wasn’t comfortable. The temperature wasn’t cool enough so I had to change rooms. And the overall comfort and design of the rooms were some what pleasant.
Donald
於 2025 年 7 月住了 2 晚
6/10
They only started cleaning the room when I got there. Most of the furnitures were outdated and bed was not as comfortable as other places
Olasunkanmi
於 2025 年 7 月住了 3 晚
2/10
The staff was and hotel were absolutely horrible. First they said our credit card kept declining but I was able to get cash out of they’re atm, then we were supposed to get our $75 back at out check out and the said we only paid $60. Refused to give us the rest even after showing them our receipt that we had the manager sign to say we paid in cash. Other people staying there were having the same problem. The room was filthy, absolutely disgusting. I will never stay there ever and I would advise nobody to stay there. If I could have argued a refund I sure would. It was a nightmare.
Dionne
於 2025 年 7 月住了 3 晚
6/10
The bed was not at all comfortable and the tub stopper did not stop the water from draining wanted to soak in the tub but couldn’t not to mention the drapes do not fully shut out the morning light so I wasn’t able to get a good rested night I will not be returning
Jesse
於 2025 年 7 月住了 1 晚
10/10
Adilet
於 2025 年 7 月住了 2 晚
10/10
The property was fine. Didn't spend much time there, just to sleep. Was disappointed that the pool was not open and it wasn't posted anywhere
Virginia
於 2025 年 7 月住了 2 晚
8/10
The staff were great. The place was clean. The furnishings, old and needing replaced. The pool was very much closed. The window curtain was speckled with holes and the shower curtain definitely needed replaced. The cost to stay here wasn’t much so I can’t complain. Free parking is great.
Christina
於 2025 年 7 月住了 2 晚
8/10
The view from the room was quite nice, very tranquil with walking paths and ponds. The bed was very comfortable. The elevators were briefly out of service, but were repaired very quickly.
The gym facilites looked promising but most of the cable systems have been heavily abused by previous guests, so most of the fitness center was not usable. The fitness center has a lot of potential - I would stay again, but hopefully the gym will be fixed by then.
Jorie
於 2025 年 7 月住了 4 晚
4/10
We came from out if town and choose this hotel because of the amenities that were offered on the website. We arrived and the pool was filthy green color with a tarp over it and we weren't even told it was not working at check in. The TV in the room was stuck on HDMI and when i inquired about it, they could not fix it and said maintenance would come fix it. We waited 3 days and it still was not fixed. I asjed to be moved to a different room or be given another TV and was told they could not do it. Upon check out i let them know that i needed to be compensated for everything that was wrong and still not fixed. They said they just purchased the property 15 days ago and did not have time to fix all the issues. I will be contacting corporate to get my money back. Do not book a room at this hotel, you will be very disappointed.
bridgette
於 2025 年 6 月住了 6 晚
8/10
The hotel is fine, but we had a problem: they closed the floor where I was staying for a private event and wouldn't let me into my room. They also had music from the celebration playing right in front of my door.
Victor
於 2025 年 6 月住了 4 晚
2/10
Garbage overflowing in lobby, carpets needed vacuuming, very dated! Needs to be renovated!!!!!!!!!
Theresa
於 2025 年 6 月住了 1 晚
2/10
The air conditioning doesn't work, they gave me an uncleaned room, they didn't have ice in the machine
Andres
於 2025 年 6 月住了 1 晚
10/10
JENNIFER
於 2025 年 5 月住了 3 晚
2/10
Emma
於 2025 年 6 月住了 1 晚
10/10
Clean and quiet
Oralia
於 2025 年 6 月住了 2 晚
6/10
$133 before tax and fee for a room that was hot to walk in
Mei
於 2025 年 6 月住了 1 晚
8/10
Shower drain was very slow. Even when I checked out, there was still standing water in the tub
Bryan
於 2025 年 6 月住了 1 晚
8/10
Nice staff, clean rooms. Pool wasnt working and air conditioning seemed a little lacking in some areas.
Timothy
於 2025 年 6 月住了 3 晚
6/10
Room was very hot when I arrived even though the room was prepaid because I knew I would be a late arrival. It took over an hour to cool it down and the air conditioner was very noisy. It would have kept me up if I had not been as tired as I was. No coffee cups in the AM so I had to retrieve the room ones. Not a place I would return to.
Gregory
於 2025 年 6 月住了 1 晚
4/10
Poor air conditioning, no breakfast; hallways appeared dirty. Handicapped accessible shower allowed water to run out onto bathroom floor. Not enough towels. Coffee pot wouldn't work but great assistance from desk clerk! No tissues in the room. King bed had metal box springs support that injured my wife's ankle.
Jacqueline
於 2025 年 6 月住了 2 晚
2/10
Fire alarm went off in the morning, sheets seemed dirty and broken down, paint chilling off ceilings and what looked like boogers wiped on the ceiling near shower. Ice machines were not woeking and when I asked for help I was asked why type of towel I needed which had nothing to do with my request. Air conditioner in the room was set to 60 but theres no way it was any colder than 70 in there. The hallways were so hot as well as lobby.