河谷市 3 星級飯店

「it is a good experience」

「This property was really nice. I enjoyed my stay here. Accessing the entrance after a certain time Was confusing the first night. I was traveling alone and in a different state so I was a bit confused. Overall the room was clean the staff was very nice and helpful, especially the lady that assisted me with check out she was such a sweetheart. Ms.Yolanda Ross the security guard was the highlight of my stay. She was soooo amazing. She saw I was traveling alone and maybe could sense I was nervous,...

「好」

「First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional. Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that...