派恩克雷斯特 3 星級飯店

「terrible noise , wifi cannot work . asked staff to help to fix the wifi but they didn't want to help. didn't clear the room and even didn't change the towels」

「Okay 」

「早餐款式種類少。WiFi 接收一般。職員工作態度欠佳。」

「We stayed there for 4 nights and 5 days with my friends, and our experience was a mix of great and bad. First, the front desk agent (the girl with curly hair) was amazing, and the other girl was also very helpful. However, the guy with the beard and brushed-up hair at the front desk was not very helpful and gave us a hard time. We asked for water because we only received it on the first day, and he only gave us one glass from the bar when we asked for three. He also made things difficult for us...

「The bed design is terrible. The place where your feet go is under the bed. You can easily bump into it without any warning. My sister and I both got bumped. My sister's ankle swelled up a lot. I told the front desk about it, but their attitude was not good.」

「 ⸻ The hotel facilities are clean and comfortable. The lobby provides hot tea, iced water, and coffee throughout the day, which is a nice touch. The room was clean and well maintained, and the double-bed room actually has two large beds, which is more than sufficient for a family stay. However, the check-in process was poorly organized, which significantly affected our experience. We arrived at 11:00 a.m. and understood that check-in starts at 3:00 p.m., so we registered in advance and left...

「The rooms were a good size and roomy. The staff was very helpful. But…. The rooms smelled damp like wet dog. There was mold by the air conditioner. You could tell it had been flooded and also the hallways. It just wasn’t pleasant. The toilet was very short so you had to squat very low. Take that away and everything was good. Food was good.i loved that you get a free meal or drink.」