Penbrook 3 Stars Hotels

"It was clean"

"The staff is very friendly however, this hotel is a bit run down to to be a Holiday Inn. This is probably one of their dirtiest locations."

"Our room had a terrible musty odor, and it was very warm. The air conditioner worked well to cool it off, but was so loud we could not sleep so we had to shut it off. The couch and chair in the room were rather uncomfortable. The breakfast was decent, fair amount of choices. Check in and check out was easy."

"For the price and service nobody can ask for anything more than La Quinta gives"

"Good value"

"Very clean and quiet. Staff was very helpful."

"When we checked in the gentleman helping us was anything but a gentleman. He was rude and not helpful. When we said we didn't understand why if we were Hilton Honors members that we were not granted complimentary breakfast. He rudely informed us that we booked through a third party app and were not entitled to any Hilton Honors amenities. When I said we had been asked for our Hilton Honors number and had gotten communication from Hilton Honors.....he answered the same thing over and over....you booked through a third party app. We finally went to our room to find it to be filthy. The bathroom had hairs on the toilet and a long black hair and dust and dirt on the hand wash container on the wall. I have photos. We left for dinner and a show and came back deciding to make a cup of tea using the hot water in the lobby but the hot water was not hot. We decided to make tea in the room but the keurig was filthy and obviously had not been cleaned in a long while. I have photos. I intend to write a complaint to Hilton Corporate."